MB

MARK BOSWELL

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(530 reviews)
82

VB
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Vicki B.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
honest and reliable
I have been coming for more than five years for service and am greeted by name and always have had good service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/26/2018 01:53 PM


 Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

CS
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Carol S.
St. Augustine, FL
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent Customer Service
The customer service team at Hyundai of St Augustine always makes it easy and convenient for me to drop off my vehicle for service. I recently had a minor recall service appointment and they performed a full check up for me in a very short timeframe.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/26/2018 05:58 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/24/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Review
Service performed quickly and competently
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/26/2018 05:56 AM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

MC
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Marie C.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/22/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Hyundai of St. Augustine Wows Again
Can't say enough about this dealership. Everyone is friendly and professional, and service is completed right the first time. I've always had my 2013 Elantra serviced there, and always will. My next car? Another Hyundai. My dealership? Hyundai of St. Augustine.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/26/2018 11:58 AM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JO
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James O.
Saint Augustine, FL
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/14/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
good service, good value
good service, good value
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/15/2018 08:19 AM


 Thank you for sharing your service experiences with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

VF
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Vincent F.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/13/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Always treated promptly and respectfully!
Have purchased multiple vehicles here with Paul Smathers help (great sales rep!). Service has always been outstanding! Everything explained, pricing disclosed in advance. Always a wonderful experience!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/13/2018 02:53 PM


 We greatly appreciate you taking the time to share your experiences with us and your continued loyalty to Genesis of St. Augustine. We are truly blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

AH
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Alan H.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/13/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great staff
The most professional, efficient, and informative team I have ever dealt with
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/13/2018 01:50 PM


Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

WB
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William B.
Hollister, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/12/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Peace of mind knowing the job is done right.
I come here to know that the job will be done right. Factory training, tools, and professionals focused on Hyundai cars. It just makes sense taking your Hyundai to a dealer. Service specials like oil changes go head-to-head with big box stores who just don't have the experience. I like my 2017 Azera and I'd rather bring it to Hyundai of St. Augustine than Walmart.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/13/2018 06:36 AM


 We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

CD
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Carol D.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/09/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Elantra recall
Fast and courteous service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/09/2018 02:45 PM


 We thank you for your kind words and continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RB
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Robert B.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/08/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Fast and Courteous Service
Quick check-in. Courtesy van driver was very helpful. Service was finished ahead of the promised time. Car wash is a great perk!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/08/2018 11:25 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/07/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service!!
Friendly staff and great service. Thank you!!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/07/2018 02:07 PM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Sidney, ME
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/03/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
leave me alone
I don't want to do these stupid things. I am only doing it because if I don't, you'll probably keep bugging me until I do.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/05/2018 05:52 AM


 Thank you and our apologies for the amount of surveys that Hyundai sends out.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/29/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Caring car care
Very well organized, friendly, and responsive to concerns and questions. Service was fast. Service advisor was cordial, helpful, and took pains to be sure I understood what was being done and why.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/29/2018 11:45 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

KL
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Kay L.
Saint Augustine, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/25/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Good service
None
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/29/2018 05:45 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine. 

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
St. Augustine, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/25/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
tire repair
could not repair tire because the object was to close to the edge for a patch.
had to buy a new tire. that's my second new tire in less than 6 months because the puncture was near the edge. I have less than 10,000 mi. maybe its the tire manufacture. cheap tires on Hyundai's
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/25/2018 02:36 PM


 Thank you for sharing your service experience with us. Our apologies but even expensive tires will pick up nails. We do offer a tire road hazard package that protects our guests from these types of incidents, if interested, please contact us.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

AM
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Alpha M.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/25/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service!!
Everyone I came in contact with during this visit to Hyundai of St. Augustine was great at their job, and friendly.
I am especially grateful to my service advisor, Danny, for his attention to detail and his consistently pleasant helpfulness.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/25/2018 02:22 PM


We appreciate the kind words and the 5 star rating.
Well done Danny.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Ponte Vedra Beach, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/23/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
first service
everything went well.

but, the complimentary car wash wasn't very thorough. Still bug splatters on the spoiler. and water spots on the rear and side windows.

otherwise it was a GREAT experience.

thanks
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/23/2018 08:43 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Our apologies for the complimentary service wash, we shall inform our Detail manager.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

DN
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Donna N.
Ponte Vedra Beach, FL
2013 Hyundai Sonata Hyb
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/18/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Reliable service
Great, helpful staff and reliable service for the past 4 years.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/18/2018 02:16 PM


 Thank you for sharing your service experience with us. We appreciate your feedback on the online booking and reminder messages and we will be reaching out to our scheduling provider to make these corrections.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

PR
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Pamela R.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/18/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Still the Best!
My recent maintenance check and oil change was quick and efficient - and that's the way all of our interactions with this Hyundai dealership have been over the course of having 7 different vehicles from them!!!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/18/2018 02:00 PM


 We greatly appreciate you taking the time to share your experiences with us and your continued loyalty to Hyundai of St Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

HF
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Heather F.
East Palatka, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/17/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great customer service
I don't agree with the battery issue I'm having on my car only being a year old most car batteries last longer than a year and a half.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/17/2018 11:38 AM


 Thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.