MB

MARK BOSWELL

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(530 reviews)
82

MM
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Michael M.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/15/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
well maintained and staffed; I felt they were capable and took care in servicing the car.
They were prompt, courteous, and fully informed me about the state of my car. Did what they said they would do in the time they indicated it would take.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/16/2016 07:19 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employés avec lesquels vous avez travaillé

VC
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Valerie C.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/14/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service and always professional but friendly. Thank you
I always receive warm welcomes and great customer service in a timely manner.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/14/2016 08:42 AM

Thank you for taking the time to share your kind words and your continued loyalty to Hyundai of St Augustine. It is our pleasure providing excellent service to all of our valued guests.

Sincerely,
Service Team
Hyundai of St Augustine

Employés avec lesquels vous avez travaillé

MO
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Michelle O.
Crescent City, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/13/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The service Department is the best ,its the main reason I continue taking my car there.
Fast Friendly exceptional Customer service in the service department. Danny is great always friendly and helpful.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/14/2016 08:36 AM

We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai fo St Augustine. We agree, Danny is a great asset to our service team.

Sincerely,
Service Team
Hyundai of St Augustine

Employés avec lesquels vous avez travaillé

AT
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Amron T.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/13/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great customer service
They met my car's needs, and more!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/14/2016 08:28 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employés avec lesquels vous avez travaillé

EL
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Eduardo L.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/09/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Super Quick Service
Love the super quick oil change and tire rotation. I guess it wasn't quick enough...I had enough time to test drive a new Santa Fe, and with the help of Shawn Hays and Jimmy Feliciano, I came for a an oil change and left with a 2017 Santa Fe. ....go figure.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/10/2016 05:33 AM

We thank you for your kind words sharing your service experiences with us and your continued loyalty to Hyundai of St. Augustine. Congratulations on your new Santa Fe.

Sincerely,
Service and Sales Teams
Hyundai of St. Augustine

Employés avec lesquels vous avez travaillé

Client vérifié
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/08/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service
Excellent service for my oil change and checkup.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/09/2016 06:22 AM

We thank you for your kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employés avec lesquels vous avez travaillé

Client vérifié
Jacksonville, FL
2013 Hyundai Santa Fe S
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
08/05/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Very Good
On time, fast service. Very friendly.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/08/2016 06:57 AM

Thank you for your kind words and continued loyalty to Hyundai of St Augustine. Please let us know how we may earn the 5th star on your next visit.

Sincerely,
Service Team
Hyundai of St Augustine

Employés avec lesquels vous avez travaillé

Client vérifié
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/02/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
oil change and tire rotation
As usual good service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/03/2016 06:08 AM

Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

LD
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Lelia D.
Saint Augustine, FL
2013 Hyundai Santa Fe S
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
08/02/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
I have to reserve judgement before I answer this question
I think I explained this above.
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/05/2016 05:27 AM

Thank you for sharing your service experience with us. Our deepest apologies on the uncharacteristic level of service you received. We have been trying to contact you and would love the opportunity to discuss this with you. Please feel free to contact me personally at your earliest convenience. Once again, thank you for your feedback and for allowing us another opportunity to make things right.

Sincerely,
Joe King
Service and Parts Director
Hyundai of St Augustine
Joeking@hyundaiofstaugustine.org
904.797.7800 ext 120

Employés avec lesquels vous avez travaillé

Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/30/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
Fast and easy.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/01/2016 07:10 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employés avec lesquels vous avez travaillé

DO
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David O.
Palm Coast, FL
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/29/2016
client vérifiéVérifié Client
Catégorie : Service
Check oil level after servicing.
Dealer is refunding cost of oil change and giving the next oil change at no cost for my inconvenience.
Recommandé
Employés avec lesquels vous avez travaillé

KF
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Kevin F.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The Staff
Everyone at Hyundai of St. Augustine is friendly, helpful, and sincere from the owner to the sales staff and the service staff as well! We wouldn't go anywhere else!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/25/2016 02:46 PM

We thank you for taking the time to share your experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service and Sales Teams
Hyundai of St Augustine

Employés avec lesquels vous avez travaillé

DO
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David O.
Palm Coast, FL
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/29/2016
client vérifiéVérifié Client
Catégorie : Service
Check oil level after servicing.
Dealer is refunding cost of oil change and giving the next oil change at no cost for my inconvenience.
Recommandé

Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/24/2016
Type de service : Maintenance
Catégorie : Service
Oil level needs to be checked after service.
Oil level should be checked after oil change to confirm correct level.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/25/2016 02:57 PM

 Thank you for sharing your experience with us. Our sincere apologies for any inconvenience we may have caused. We appreciate you taking the time to speak with us and your patience and understanding. Please expect a reimbursement to be mailed out and as discussed, your next oil change is on us. Once again, sorry and thank you for continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employés avec lesquels vous avez travaillé

TS
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THOMAS S.
Apopka, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/20/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Happy Hyundai
Great customer service!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/21/2016 05:24 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employés avec lesquels vous avez travaillé

AB
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/19/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Awesome service
Quick and efficient service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/20/2016 10:10 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. You're a 5 star with us!!!

Sincerely,
Service Team
Hyundai of St Augustine

Employés avec lesquels vous avez travaillé

Client vérifié
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Cheryl Buck goes above and beyond in meeting customer needs.
As long as customer service is good, I'll return for maintenance, even if prices are very high.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/18/2016 09:29 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employés avec lesquels vous avez travaillé

BK
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Barry K.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
I receive excellent service everytime I bring car in for service.
I will return
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/12/2016 07:38 AM

We appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employés avec lesquels vous avez travaillé

Client vérifié
Saint Johns, FL
2016 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/05/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Customer Service
All of the employees are so friendly when I visit your dealership
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/06/2016 07:03 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employés avec lesquels vous avez travaillé

JT
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James T.
Ponte Vedra Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/30/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
St. Augustine Hyundai Rocks!!!
St. Augustine Hyundai is the best place to purchase and service your Hyundai hands down! Don't waste your time with the other dealerships in North Florida!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/01/2016 06:55 AM

Thank you for taking the time to share your service experiences with us. We understand you drive a distance to service with us and sincerely appreciate your loyalty to Hyundai of St Augustine.
It is always a pleasure to see you!

Sincerely,
Service Team
Hyundai of St Augustine

Employés avec lesquels vous avez travaillé

SC
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SUZANNE C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/30/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The Service Department makes this dealership GREAT!!
Thanks to Hyundai of St. Augustine for the great relationship. I'm on my third Sonata and it's the dealership that keeps me coming back to the Hyundai brand.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/30/2016 02:43 PM

Thank you for your very kind words and continued loyalty to Hyundai of St. Augustine. Reviews like yours puts a great big smile on our faces. Thank you for being a part of our Hyundai family!

Sincerely,
Service Team
Hyundai of St. Augustine

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.