MA

MARK A ATWOOD

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(890 reviews)
85

TB
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/13/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
They seem organized and they work on time.
It is my third service and it has always been thorough.
Recommandé
Douglas B. de Voss Hyundai a répondu le 07/14/2017 05:18 AM

Good Morning,
    Thank you for your great review of our service department. We appreciate your business and value your feedback.
    Please feel free to stop in at your convenience for a complementary car wash, They had come out to service our wash the day your car was here and we were not able to run yours through at that time.
     Feel free to let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

DN
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Daniel N.
Miamisburg, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service!
Always honest with their evaluations. Very kind and respectful.
Recommandé
Douglas B. de Voss Hyundai a répondu le 07/11/2017 02:23 PM

Good Afternoon,

Thank you for your 5-star review of our service department and team. We appreciate your business.

Please let myself or any of the team know if you have any questions about the completed service.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

SN
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Sherri N.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Timely and accurate service.
I had a issue that another Hyundai dealer could not solve after three attempts and 3 weeks without my car! Voss solved the issue within 2 hours!
Recommandé
Douglas B. de Voss Hyundai a répondu le 07/10/2017 01:09 PM

Good Afternoon,

Thank you for your Great review of our service department and team. We appreciate your business and value your feedback. Glad we could get you fixed up and running.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

MS
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Mary S.
Camden, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
service
Voss is always really good at fixing any problems I have had. They get me in when needed.
Recommandé
Douglas B. de Voss Hyundai a répondu le 07/10/2017 01:07 PM

Good Afternoon,

Thank you for your 5-star review of our service department and team. We appreciate your business.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

TG
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Thomas G.
Xenia, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/08/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service Managers
Mark Atwood treats a customer like an old friend. He is the major reason I return to do business! Tom G
Recommandé
Douglas B. de Voss Hyundai a répondu le 07/10/2017 05:22 AM

Good Morning,

Thank you for your Great review of our service team and department. we appreciate your business. I will be sure and share this with Mark.

Please Let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

Client vérifié
Springboro, OH
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/06/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
I like the fact that I can always get in for an appointment & the work is done in a timely manner.
Very easy to deal with and like the free car wash!
Recommandé
Douglas B. de Voss Hyundai a répondu le 07/10/2017 05:12 AM

Good Morning,

Thank you for your Great review of our service team and department. we appreciate your business. We are glad you had the tire insurance to get you back on the road.

Please Let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

MD
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Michael D.
Dayton, OH
2015 Hyundai Genesis Co
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/06/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
30k service
Always lives up to my expectation
Recommandé
Douglas B. de Voss Hyundai a répondu le 07/06/2017 01:43 PM

Hello,

     Thank you for your 5-star review. We appreciate your business and value your feedback. I will be sure and let Mark know how pleased you are. 

     Please let myself or any of the team know if you have any questions about the service that we completed. 

 Thank you, 

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

DA
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David A.
Xenia, OH
2016 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/04/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Knowledgeable staff and great service.
I'll definitely return for future maintenance.
Recommandé
Douglas B. de Voss Hyundai a répondu le 07/06/2017 10:11 AM

Hello,
   
     Thank you for your Great review. We appreciate your business. 

 Please let myself or any of the service team know if you have any questions about the service that we completed. 

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

SJ
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Stephen J.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/30/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
It is easy to schedule an appoitment. I appreciate receiving coupons in the mail or by email as well.
Excellent maintenance service.
Recommandé
Douglas B. de Voss Hyundai a répondu le 06/30/2017 01:39 PM

Hello,
    Thank you for your 5-star review of our service department. We appreciate your business and kind words about us.

     I will be sure and share with the rest of the team how pleased you are.

     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

JH
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John H.
Kettering, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
No comment
No comment
Recommandé
Douglas B. de Voss Hyundai a répondu le 06/27/2017 02:50 PM

Hello,
    Thank you for taking the time to provide us with your feedback. We appreciate your business.

    We are working with the engineers at Hyundai to get this resolved as quickly as we can. I will be sure Mark know how pleased you are with the service he is providing.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

AK
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Amy K.
Springboro, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/24/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Blue Link is Special
Voss Hyundai always does a great job and everyone there is very professional and friendly. I think the key to my satisfaction though is the Blue Link. If it weren't for this feature, I would not have the (unfortunately) many recalls done BEFORE one of them interfered with my life.
Recommandé
Douglas B. de Voss Hyundai a répondu le 06/24/2017 06:35 AM

Good morning,

     Thank you for your 5-star review. We appreciate your business and value your feedback. 

     Please let myself or any of the service team know if you have any questions about the service that we completed. 

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

WK
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Wendy K.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/23/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Basic service done well.
Friendly service in a timely manner.
Recommandé
Douglas B. de Voss Hyundai a répondu le 06/24/2017 06:39 AM

Good Morning,
     
      Thank you for your Great review. We appreciate your business and value your feedback. 

     Please let myself or any of the service team know if you have any questions about the service that we completed. 

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/23/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Loaner for extended service requirements--wait area
Yes
Recommandé
Douglas B. de Voss Hyundai a répondu le 06/23/2017 01:15 PM

Good Afternoon,

Thank you for your Great review of our service department. We appreciate your business and value your time.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

DF
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Dolores F.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/23/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
honesty and integrity with the services provided
Yes
Recommandé
Douglas B. de Voss Hyundai a répondu le 06/23/2017 01:12 PM

Good Afternoon,

Thank you for your 5-star review of our service department. We appreciate your business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

JG
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/19/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always respectful, helpful and friendly.
I have recommended Voss Hyundai to friends and family.
Recommandé
Douglas B. de Voss Hyundai a répondu le 06/19/2017 01:05 PM

Good Afternoon,
     Thank you for your 5-star review of our service department and team. We appreciate your business. Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

JM
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JOHN M.
2015 Hyundai Sonata Hyb
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
06/15/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Recall repair.
I don't know what they repaired since they never tried to explain where or what repairs were accomplished on my vehicle!
Non recommandé
Douglas B. de Voss Hyundai a répondu le 06/15/2017 04:43 PM

Hello,
     Thank you for your business. May I ask what happened on your visit that resulted in your score? We strive to deliver 5-star service to our customers. 
    Please feel free to contact me if you have any questions. 

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

MJ
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Matthew J.
Centerville, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/14/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The "A" Team at Voss
My daughter's 2011 Hyundai Tucson has been vandalized at Ohio State 4 times in the last 2 years. And Voss Collision came to the rescue on each occasion. Plus they have done all the maintenance since we purchased the car from them. They were able to fix the recent damage (a shattered back window that happened over Memorial Day Weekend) within a few days. Now that's service!
Recommandé
Douglas B. de Voss Hyundai a répondu le 06/15/2017 04:44 AM

Good Morning,
    Thank you for your Great review of our Service department and our Collision center. I will be sure and share this with them also. We appreciate your business.
     Please let myself or any of the team know if you have any questions about the services that were completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

KT
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Kerry T.
Centerville, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/13/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
NA
NA
Recommandé
Douglas B. de Voss Hyundai a répondu le 06/13/2017 01:07 PM

Hello,
     Thank you for providing us with your Great feedback about your recent service visit with us. We appreciate your business. I will be sure and let Mark know how pleased you are with the service he provided.
  
Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

CB
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Carla B.
Dayton, OH
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/12/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Dealer understands the car since they also sell them
Happy with the service, but had to bring the car in one week later for similar problem, that was fixed, l think
Recommandé
Douglas B. de Voss Hyundai a répondu le 06/12/2017 09:23 AM

Good Afternoon,
    Thank you for your feedback. We appreciate your business.
Please let myself or any of the service team know if you have any questions about the completed service.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

WF
gravatar
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/08/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Clean facility and prompt service
Great facility
Recommandé
Douglas B. de Voss Hyundai a répondu le 06/09/2017 05:35 AM

Good Morning,
    Thank you for taking the time to provide us with your Great review of our service department. We appreciate your business.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.