MA

MARK A ATWOOD

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(890 reviews)
85

CT
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Craig T.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/07/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The professionalism the service done in a timely matter
Excellent
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/08/2017 04:36 AM

Good Morning,

Thank you for your Great review and comments about our service department and team. We appreciate your business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

TC
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Thomas C.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/07/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Attitude of emplyees
So far so good!
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/07/2017 12:27 PM

Good Afternoon,

Thank you for your Great review about our service department and team. We appreciate your business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

LF
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Linda F.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/06/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The service was timely and I was a drive in without an appointment.
Thank you.Every employee that I came accross was considerate of my needs. The service I requested was done efficiently and without fanfare.
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/07/2017 04:36 AM

Good Morning,

Thank you for your Great review and comments about our service department and team. We appreciate your business and value your feedback.

I will be sure and let the rest of the team know how pleased you are with their service. 

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

KT
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Kerry T.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/05/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly bunch!!
Thanks for taking my car in on short notice.
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/06/2017 04:36 AM

Good Morning,

Thank you for your 5-Star review and comments about our service department and team. We appreciate your business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

MZ
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Michelle Z.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/03/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change
Courteous informative clean atmosphere
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/04/2017 12:30 PM

Good Afternoon,

Thank you for your Great review and comments about our service department. We appreciate your business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

CS
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Chris S.
Dayton, OH
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/03/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Engine fix
I had an issue with my engine and I had 80,000 miles on it. Everything was covered under the warranty which was great. The 10 yr/100,000 miles is fantastic! The loaner car I had for 3 weeks was great as well!
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/03/2017 02:04 PM

Hello,

Thank you for your review  about our service department and team. We appreciate your business and value your feedback.

We strive to deliver a 5-Star experience to our customers, what can we do differently on your next service visit to earn a 5-Star rating?

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

WD
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Weontha D.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/02/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
The customer service is excellent! Prior to my retirement, I managed a Call Center for a mortgage company. I know what great looks like. I live closer to Vandalia but always appreciate the service at Voss.
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/02/2017 02:23 PM

Good Evening,

Thank you for your 5-Star review and comments about our service department and team. We appreciate your business and value your feedback. I will let the team know how pleased you are with their service.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

EH
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Evonne H.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/02/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly
Service was done in a timely manner.
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/02/2017 11:04 AM

Good Afternoon,

Thank you for your Great review and comments about our service department and team. We appreciate your business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

Client vérifié
2015 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/02/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service
received excellent care and service. would highly recommend
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/02/2017 08:21 AM

Good Morning,

Thank you for your Great review and comments about our service department and team. We appreciate your business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

Client vérifié
Lebanon, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/01/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service once again
Had 30,000 mile check up and got an oil change and tires rotated. They checked out the car battery and fluids etc. Service was quick and their waiting room is very nice and comfortable. Extremely polite serviceman explained all that they did. I will be back.
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/01/2017 05:17 AM

Good Morning,

Thank you for your Great review and comments about our service department and team. We appreciate you business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

Client vérifié
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/30/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Car sales
I walked around the car showroom looking at cars & not one salesperson acknowledge me, several salesmen were in the showroom & one salesman sitting at his desk was giving a female salesperson sitting across from him a history lesson. They missed the opportunity to sell me a car.
Recommandé
Douglas B. de Voss Hyundai a répondu le 10/31/2017 04:45 AM

Good Morning,

Thank you for your review. We appreciate you business and value your feedback.
 
I apologize for the car sales team not taking care of you while you were here, I will follow up with the sales manager about your concerns.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

JV
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James V.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/30/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Title
people care about the quality of their work, especially Mark Atwood.
Recommandé
Douglas B. de Voss Hyundai a répondu le 10/30/2017 06:36 AM

Good Morning,

Thank you for your Great review and comments about our service department and team. We appreciate you business and value your feedback.

I will be sure and let Mark know how pleased you are with his service.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

CH
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Cheryl H.
Miamisburg, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/28/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Review
Good
Recommandé
Douglas B. de Voss Hyundai a répondu le 10/28/2017 12:39 PM

Good Afternoon,

Thank you for your 5- Star review of our service department and team. We appreciate your business and value time.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

FL
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Frank L.
Farmersville, OH
2013 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/26/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fantastic!
Always excellent customer service!
Recommandé
Douglas B. de Voss Hyundai a répondu le 10/27/2017 04:56 AM

Good Morning,

Thank you for your Great review and comments about our service department and team. We appreciate you continued business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

DA
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David A.
Xenia, OH
2016 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/26/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
I went up to Voss for an oil change and the service department was great to work with. They were professional and courteous. The free coffee was nice.
Recommandé
Douglas B. de Voss Hyundai a répondu le 10/27/2017 04:56 AM

Good Morning,

Thank you for your Great review and comments about our service department and team. We appreciate you business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

CW
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Clarence W.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/26/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Prompt Service
Service was handled in a prompt and courteous manner.
Recommandé
Douglas B. de Voss Hyundai a répondu le 10/26/2017 02:46 PM

Good Evening,

Thank you for your Great review and comments about our service department and team. We appreciate you business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

Client vérifié
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/24/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Prompt and Efficient
I knew when I arrived that I didn't have an appointment, but I had an immediate need, as my daughter was only home from college for a couple of days. Mark worked me in to the schedule and got the car back to me that evening. Thank you!
Recommandé
Douglas B. de Voss Hyundai a répondu le 10/24/2017 12:22 PM

Good Afternoon,

Thank you for your Great review and comments about our service department and team. We appreciate you business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

KK
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KATHLEEN K.
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/21/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Happy customer
The staff is very friendly, service was done quickly and they washed my car!
Recommandé
Douglas B. de Voss Hyundai a répondu le 10/23/2017 05:09 AM

Good Morning,

Thank you for your 5-Star review of our service department and team. We appreciate your business and value your feedback. I will be sure and let the team know how pleased you are.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

Client vérifié
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/20/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great customer service
:)
Recommandé
Douglas B. de Voss Hyundai a répondu le 10/20/2017 06:52 AM

Good Morning,

Thank you for your 5-Star review of our service department and team. We appreciate your business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

LB
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Laura B.
Miamisburg, OH
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/19/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Mostly clean; good atmosphere; friendly, helpful personnel.
Same as stated above.
Recommandé
Douglas B. de Voss Hyundai a répondu le 10/20/2017 05:00 AM

Good Morning,

Thank you for your review of our service department and team. We appreciate your business and value your feedback.

We strive to deliver a 5-Star service experience to our customers, what can we do differently on your next service visit to earn a 5-Star rating?

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.