KYLE E DAVIS

Thank you for taking the time to fill out the survey.  The information from our customers is very important to us, so we can improve on all your future visits with us.  I would like to speak to you and apologize for the problems you had with your last visit and find out a little more information from you.  Customer experience is my number one goal.  If you could give me a call whenever you get a chance I would really appreciate it.  

Thank you,
Josh Higginbotham
Service Manager
St Charles Hyundai
direct line (636)244-5147

Thank you so much for talking to me today. I have scheduled your appointment for 10:30 on the 11th to have our dent/ding guy take a look at the ding in your door to see if this is something we can fix for you (based on your description, it should be, but like I said, I can't say for sure until he sees it).  We will also take care of the oil change sticker and service interval on your vehicle.  I appreciate your time and input today and just always feel free to call me with any issues.  Have a great day and a Happy New Year!
Kelly Sullivan
636-278-9150
314-541-2285 (cell)

Thank you for the time on the phone and filling out the survey and giving us this information.  We are constantly working on giving our customers a better experience and your information is important to us.  Thank you for allowing us to resolve this with you and taking to time to fill out the follow up survey.  We look forward to seeing you again for your future automotive needs.

Thank you,
Brad Dean
Service Advisor 
St Charles Hyundai 
(636)278-9149

Thank you for the time on the phone today.  We really appreciate your business and look forward to helping you with your automotive needs in the future.  We are so sorry that your experience was that bad on your last visit but we will work harder each and every time to make sure that you have a 5 star experience.

Thank you
Brad Dean 
Service Advisor 
St Charles Hyundai
(636)244-5147

Thank you for the great review ! we appreciate your business ! thanks

Thank you for the great survey!!

Thank you for taking the time to fill out the survey.  Thank you also for all the kind things you had to say we really appreciate it.  I am very pleased to see that you had a 5 star experience and we look forward to doing our best to provide the same service to you in the future.  

Thank You,
Josh Higginbotham
Service Manager 
(636)244-5147

Thank you for taking the time to fill out the survey and letting us take care of the problem for you.  I apologize that we missed that extension, but glad that we could get that taken care of.

thank you,
Brad Dean
Service Advisor
(636)441-4481