Solutions d'affaires
English French Canadian
SureCritic / Concessionnaire Hyundai / Atlantic Hyundai / JUSTIN MOSEMAN
avatar

JUSTIN MOSEMAN

Service Advisor
Atlantic Hyundai
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(45 reviews)
76

Critiques de JUSTIN MOSEMAN

JT
gravatar
John T.
Lindenhurst, NY
2020 Hyundai Elantra
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/20/2022
client vérifiéVérifié Client
10
Catégorie : Service
Manager who cares
So after not being completely satisfied with my last service the manager contacted me and addressed all my cares and concerns. Great job! Thank you Erica.
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
01/17/2022
Type de service : Maintenance
3
Catégorie : Service
Not up to dealership quality
The repeated failure to return the vehicle to me with the spare donut tire not put back after service was completed on 3 separate occasions is just a complete missed opportunity of a decent review.
ERIKA D. de Atlantic Hyundai a répondu le 01/18/2022 05:18 AM

Thank you for taking the time to complete our survey. I apologize about any inconvenience we have cause. We will be looking into your repair order and be contacting you

Employés avec lesquels vous avez travaillé
avatar
JUSTIN MOSEMAN
Service Advisor
Client vérifié
Copiague, NY
2019 Hyundai Kona
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/17/2022
Type de service : Repair
client vérifiéVérifié Client
8
Catégorie : Service
Feedback
I received a call on my cellphone. I was not available to pick up at that moment. A message was not left, therefore, I did not know who called. I called the number back about an hour later. It was then that I learned my car was done. If the service person would have left a message I would have had my car an hour earlier
ERIKA D. de Atlantic Hyundai a répondu le 01/18/2022 05:30 AM

Thank you so much for the feedback.  Atlantic Hyundai appreciates your business.  Please continue to work with Justin Moseman for all of your future service needs.

Employés avec lesquels vous avez travaillé
avatar
JUSTIN MOSEMAN
Service Advisor
Client vérifié
Oakdale, NY
2022 Hyundai Tucson Hev
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
01/17/2022
Type de service : Maintenance
client vérifiéVérifié Client
0
Catégorie : Service
Fine for what could be done
Justin in the service department is amazing. He is very knowledgeable and is HONEST. A lot of the people in the dealership department lack honesty. My apple car play doesn’t work. Whether i’m using my GPS or my music, it doesn’t work. When i’m driving i have to mess with it because it randomly disconnects or just doesn’t connect at all. Shouldn’t be happening with a brand new car. After bringing in my car a couple of times, they finally said Hyundai apple car plays don’t work and that there’s something wrong with them. WISH I KNEW THIS WHEN I WAS LEASING THE CAR. I unfortunately was not told about it. So now not only am I paying for something that i absolutely hate and a feature that doesn’t work, but there’s nothing to be done until they find a solution. seems like they’re not working too hard on doing that. Although my car sucks and i will NEVER lease another hyundai, Justin was great.
ERIKA D. de Atlantic Hyundai a répondu le 01/18/2022 05:30 AM

Thank you for taking the time to complete our survey. I apologize about any inconvenience we have cause. We will be looking into your repair order and be contacting you

Employés avec lesquels vous avez travaillé
avatar
JUSTIN MOSEMAN
Service Advisor
Client vérifié
West Islip, NY
2016 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/15/2022
Type de service : Maintenance
client vérifiéVérifié Client
8
Catégorie : Service
Great Experience
Reliable and Friendly
ERIKA D. de Atlantic Hyundai a répondu le 01/18/2022 05:23 AM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Justin Moseman for all of your future service needs

 

Employés avec lesquels vous avez travaillé
avatar
JUSTIN MOSEMAN
Service Advisor
Client vérifié
Medford, NY
2022 Hyundai Tucson Hev
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/14/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
in and out fairly quickly
everything done as expected
ERIKA D. de Atlantic Hyundai a répondu le 01/15/2022 11:51 AM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Justin Moseman for all of your future service needs

Employés avec lesquels vous avez travaillé
avatar
JUSTIN MOSEMAN
Service Advisor
Client vérifié
Centereach, NY
2020 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/12/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Very helpful
Very friendly and didn't wait long.......took care of all my car needs
VICTORIA V. de Atlantic Hyundai a répondu le 01/14/2022 11:24 AM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Justin Moseman for all of your future service needs.

Employés avec lesquels vous avez travaillé
avatar
JUSTIN MOSEMAN
Service Advisor
SC
gravatar
Sharon C.
West Babylon, NY
2020 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/29/2021
Type de service : Repair
client vérifiéVérifié Client
8
Catégorie : Service
My experience was excellent because of the individual that took care of me.
I was very fortunate to get the individual I had checking in my car. The experience went very smoothly and I was very satisfied.
ERIKA D. de Atlantic Hyundai a répondu le 11/29/2021 03:22 PM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Justin Moseman for all of your future service needs.

 

Employés avec lesquels vous avez travaillé
avatar
JUSTIN MOSEMAN
Service Advisor
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.