JP

JOEY PEARRING

Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(96 reviews)
80

ML
gravatar
MICHAEL L.
San Francisco, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/08/2014
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fantastic customer service
I have been coming here for many years and the service never disappoints. They work with you and try to accommodate your needs to the best of their ability which makes all of the difference in choosing to come to the dealership vs an outside independent shop. I cannot be happier with their service, integrity, professionalism, and quality of work. Thanks guys!
Recommandé
Levit P., Service Director de Puente Hills Hyundai a répondu le 12/09/2014 11:02 AM


Hi Michael
thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employés avec lesquels vous avez travaillé

Client vérifié
Hacienda Heights, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/14/2014
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Happy customer
All of the employees at Puente Hills Hyundai concern themselves with the happiness of the customers
Recommandé
Employés avec lesquels vous avez travaillé

JM
gravatar
JASON M.
Yorba Linda, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/13/2014
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Thanks for everything
I took my car to Puente Hills Hyundai for a couple of items. They took the time to properly diagnose my concerns and make the repairs.
The car works Great !
Recommandé
Levit P., Service Director de Puente Hills Hyundai a répondu le 10/14/2014 04:25 PM


Hi Jason
Thank you for taking the time to write your review.
We appreciate your business and your detailed feed back.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employés avec lesquels vous avez travaillé

RK
gravatar
RICHARD K.
Yorba Linda, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/18/2014
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
service
We are very satisfied with your service. Mr.Kyle Cho is very understanding, knowledgeable and kind.This is my second leased Sonata from P.H.Hyundai
Recommandé
Levit P., Service Director de Puente Hills Hyundai a répondu le 09/19/2014 11:05 AM

Hi Richard
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employés avec lesquels vous avez travaillé

AG
gravatar
ANTHONY G.
Rowland Heights, CA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
08/02/2014
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Matt and his father in-law from the service department are the only honest/genuine people on the floor.
After purchasing/leasing a brand new 2013 Genesis, it turned out to be a lemon under the California lemon law. While going through the purchase process, I was treated like a "friend". As soon as the vehicle was brought in because of the issue that made it a lemon, I began getting treated like a mishap. If it wasn't for Matt in service, I probably would have consulted a lawyer to find out my rights as a consumer. I was sold a lemon, and was treated as though it was my fault.
Non recommandé
Employés avec lesquels vous avez travaillé

JR
gravatar
JESUS R.
West Covina, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2014
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service
Thank you for providing the high level of service that you do!
Recommandé
Levit P., Service Director de Puente Hills Hyundai a répondu le 06/13/2014 08:38 AM

Hi Jesus
Thank you for taking the time to write your review.
We appreciate your business and your detailed feed back.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employés avec lesquels vous avez travaillé

PR
gravatar
PHILIP R.
Chino, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/01/2014
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Puente Hills Hyundai service rep
Service rep. Larry Rusk is outstanding. He is why I will continue to do my service there!
Recommandé
Levit P., Service Director de Puente Hills Hyundai a répondu le 06/02/2014 03:27 PM

Hi Philip
Thank you for taking the time to write your review.
We appreciate your business and your detailed feed back.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employés avec lesquels vous avez travaillé

RV
gravatar
RICARDO V.
Walnut, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/29/2014
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service Representative
I was very satisfied and pleased with the Service I received. The cost was high but Javier- Customer Service did everything he could with discounts and coupons to bring my cost down. He went a little beyond and that was much appreciated. I also have had excellent service and assistance with Javier (different person) in the Parts Department/Cashier, he is very helpful and goes out of his way to assist you. Great Employees...
Recommandé
Levit P., Service Director de Puente Hills Hyundai a répondu le 04/29/2014 09:15 AM

Hi Ricardo
Thank you for taking the time to write your review.
We appreciate your business and your detailed feed back.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employés avec lesquels vous avez travaillé

CA
gravatar
CARL A.
Brea, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2014
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Clear communication, excellent service.
They explained everything clearly, performed all the work discussed, kept me informed, delivered on time, and the improvement in the ride and performance of my car was better than I had expected. Larry described the work extremely well. And the mechanics really did a great job.
Recommandé
Levit P., Service Director de Puente Hills Hyundai a répondu le 04/08/2014 02:25 PM

Hi Carl
thank you for taking the time to write your review.
We appreciate your bussines and your detailed feed back.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employés avec lesquels vous avez travaillé

JU
gravatar
JAMILA U.
Fullerton, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/14/2014
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Courtesy and Professional
Every time I take my vehicle into PH Hyundai, Matt takes excellent care of my car.
Recommandé
Employés avec lesquels vous avez travaillé

CF
gravatar
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/30/2013
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great people
All around great place to have service done.
Great service dept personal
Great body shop.
Recommandé
Employés avec lesquels vous avez travaillé

EH
gravatar
ERIN H.
Long Beach, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/11/2013
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent Customer service
Best car customer service I have recieved on any car I have owned. They complete service as promised or faster and always call me to give me an update (if needed) or when the car is complete. REally appreciate their promise to do it right the first time.
Recommandé
Kristen L., BDC Department de Puente Hills Hyundai a répondu le 12/23/2013 10:09 AM

Thank you for your feedback Erin H. Our #1 priority is to make every customer comfortable while they purchase or wait for their vehicle being serviced. Also we offer FREE Car Washes every Saturday from 9-2p to all Puente Hills Hyundai customers. We look forward to serving your automotive needs. ~ Puente Hills Hyundai Team

Kristen Liggins
Business Development Manager
626-581-5300 x.1106
Employés avec lesquels vous avez travaillé

DS
gravatar
DANIEL S.
Rowland Heights, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/19/2013
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Good Services
The guys do there best to help you out.
Recommandé
Kristen L., BDC Department de Puente Hills Hyundai a répondu le 11/19/2013 09:58 AM

Thank you Daniel. We appreciate your feedback and look forward to making your experience with us a great one everytime you visit. ~Puente Hills Hyundai Team

Kristen Liggins
Business Development Manager
626-581-5300 x.1106
Employés avec lesquels vous avez travaillé

JL
gravatar
JOSEPH L.
Hacienda Heights, CA
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
08/27/2013
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
All talk
The Service Techs are all talk. They act all nice and sweet talk everyone. However , they really don't do all they promise. I don't care for all that. I just want good service and promptness.
Non recommandé
Brian B., Service Director de Puente Hills Hyundai a répondu le 09/03/2013 02:05 PM

Not sure why this customer is unhappy. Simply came in for a recall. We performed the recall and customer retrieved his vehicle. Would like to understand why he is not happy.

Employés avec lesquels vous avez travaillé

TF
gravatar
TERRY F.
Yorba Linda, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/12/2013
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
Javier my Service writer is great and friendly!
Recommandé
Kristen L., BDC Department de Puente Hills Hyundai a répondu le 12/23/2013 10:52 AM

Hello Terry, Thank you for your review. We appreciate your business and look forward to serving your automotive needs.

Kristen Liggins
Business Development Manager
626-581-5300 x.1106
Employés avec lesquels vous avez travaillé

CA
gravatar
CAROLYN A.
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
08/07/2013
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Customer Service
Very Helpful
Recommandé
Kristen L., BDC Department de Puente Hills Hyundai a répondu le 12/23/2013 11:11 AM

Hello Carolyn, Thank you for your review. We appreciate your business and look forward to serving your automotive needs.

Kristen Liggins
Business Development Manager
626-581-5300 x.1106
Employés avec lesquels vous avez travaillé

FB
gravatar
FRANK B.
Chino Hills, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/06/2013
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Best Service
Excellent Service
Recommandé
Employés avec lesquels vous avez travaillé

JC
gravatar
JANICE C.
Sierra Madre, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/04/2013
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
everyones attention to details, curtious, knowledgeable and efficient
a great expierience
Recommandé
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.