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SureCritic / Concessionnaire de voitures neuves / Park Place LTD / John Perez
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John Perez

Service Advisor
Park Place LTD
Évaluation globale
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(7 reviews)
100

Critiques de John Perez

JL
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JIM L.
Clyde Hill, WA
Porsche Cayenne
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/16/2023
client vérifiéVérifié Client
10
Car service
Seamless, quick and easy.
Ryan V., General Manager de Park Place LTD a répondu le 10/17/2023 02:58 PM

Thank you for taking the time to share your feedback, Jim! We are pleased to hear you had an easy and seamless experience at Park Place LTD. We strive to provide the best service to our customers and we're glad we exceeded your expectations.

Ryan Vanderwel
General Manager
Employés avec lesquels vous avez travaillé
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John Perez
Service Advisor
Client vérifié
Snoqualmie, WA
Volvo XC90
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/01/2023
client vérifiéVérifié Client
10
Thank god for extended warranties!
Bought my Audi from Park Place almost 4 years ago and the extended warranty I bought from them has paid for itself 5X over now! Great policy and the service writers are great at working with the warranty company to keep my car in tip top shape on the warranty companies dime.
Ryan V., General Manager de Park Place LTD a répondu le 06/02/2023 12:22 PM

Thank you for your kind review! We're so glad that the extended warranty has paid off for you and that you've had great experiences with our service writers. We strive to provide the best customer service and outstanding products to meet your needs. We value your business and glad we could be of help.

Ryan Vanderwel
General Manager
Employés avec lesquels vous avez travaillé
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Brian Groudle
Park Place Service Center Manager
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John Perez
Service Advisor
CI
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CHRIS I.
Medina, WA
Porsche Panamera
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/27/2023
client vérifiéVérifié Client
10
Thorough and Practical
Easy appointment with John. Troubleshooting took less than 10 minutes from arrival to departure. John kept me abreast of issues and when the car was ready for delivery he gave me several insights that exposed issues that reconciled some of the problems I was experiencing for 12 months! When I got the car back, problems solved and the car was washed inside and out.
Ryan V., General Manager de Park Place LTD a répondu le 01/30/2023 01:14 PM

Chris, thank you for taking the time to share your positive experience working with John. We appreciate the opportunity to take care of you and your vehicle.

Ryan Vanderwel
General Manager
Employés avec lesquels vous avez travaillé
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John Perez
Service Advisor
Client vérifié
Snoqualmie, WA
Audi S6
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/17/2022
client vérifiéVérifié Client
10
Audi 80k Service
Got me in quickly, completed the service on time and at the quoted price. Thank you!
Ryan V., General Manager de Park Place LTD a répondu le 12/19/2022 02:31 PM

Thanks for taking the time to leave us a five-star review. We are so glad to hear that you received timely service during your visit. We appreciate your business!

Ryan Vanderwel
General Manager
Employés avec lesquels vous avez travaillé
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John Perez
Service Advisor
Client vérifié
Bothell, WA
Chevrolet Colorado
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2022
client vérifiéVérifié Client
10
Fast quick service!
Will be getting more work done here.
Ryan V., General Manager de Park Place LTD a répondu le 04/04/2022 05:10 PM

Thank you for sharing this great review of your experience. We look forward to working with you again in the future. 

Ryan Vanderwel
General Manager
Employés avec lesquels vous avez travaillé
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John Perez
Service Advisor
Client vérifié
Snoqualmie, WA
Audi S6
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2022
client vérifiéVérifié Client
10
Great value and high quality work
Got my Audi’s major 75k service done quickly and at a much lower price than the local Audi dealer.
Ryan V., General Manager de Park Place LTD a répondu le 02/21/2022 05:09 PM

Thank you for your visit and this five-star review. It is always a pleasure to serve you. 

Ryan Vanderwel
General Manager
Employés avec lesquels vous avez travaillé
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John Perez
Service Advisor
DR
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DAVID R.
Indianola, WA
Saab 9-5
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/18/2022
client vérifiéVérifié Client
10
I take my car in and they fix it.
John tells me when they can work on my car, gives a reasonable estimate and if there is a change he calls to get my OK.
Ryan V., General Manager de Park Place LTD a répondu le 01/19/2022 04:18 PM

David, thank you for your visit and this positive feedback. We love hearing that John takes great and effective care of you and your vehicle throughout your time here at Park Place LTD. 

Ryan Vanderwel
General Manager
Employés avec lesquels vous avez travaillé
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John Perez
Service Advisor
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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