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JASON COBURN

Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(637 reviews)
82

MP
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MAHENDRA P.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/22/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Prompt service
Helpful service manager
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/22/2015 04:31 PM

Thank you Mahendra.

We are glad to be of service and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/21/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Prompt service by service writer
Jason Coburn met us at the service counter and provided all the information we requested. Car service was finished on time and the waiting area is a pleasant place to wait for your car when it is being worked on. Excellent experience and we will recommend this dealership & Jason to our friends.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/21/2015 04:42 PM

Thank you for the recommendation and recognition of our team member Jason.

We are glad to be your dealership and we look forward to serving you again.  Again, wonderful review thank you for taking the time to share your experiences.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

LW
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LAURA W.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/16/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Customer Service!
Jason was very helpful and courteous. He explained everything in detail and went over all of my options.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/16/2015 11:59 AM

Thank you Laura we appreciate your recommendation.

We are very glad to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

JM
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JUSTIN M.
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/15/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Customer Service!
Jason did an excellent job as always. Thank you!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/15/2015 09:41 AM

Thank you Justin.

We appreciate the great review and the special mention of our advisor Jason Coburn.  We are very glad to be your dealership and we look forward to seeing you next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

AP
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ARTHUR P.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/14/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Very professional
Excellent service
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/14/2015 05:01 PM

Thank you Arthur.

We appreciate the endorsement and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

DB
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DONNA B.
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/10/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Caring service
Efficient, concerned about my welfare as I waited, clear explanation about what done, comfortable waiting area - all in all very pleased
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/10/2015 11:16 AM

Thank you Donna for the wonderful review.

We do care and we are glad that you enjoyed our service.  Thank you for choosing us to service your Santa Fe and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/08/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
fast friendly clean no pressure
my experience went very smooth, I was as usual impressed with the fast friendly service and clean comfortable waiting area and the prompt response to my call for an appt.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/08/2015 02:39 PM

Thank you very much.

We're glad you enjoyed our Car Care Express service, oil changes and more while you wait.  We appreciate the positive review and we look foward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

RL
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RALPH L.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/15/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Earnhardt Hyundai Rating
Genuine effort to meet the customer's needs in both sales and service.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 08/15/2015 01:46 PM

Thank you Ralph.

We are glad to be your dealership.  We appreciate the post and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

CL
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CHARLES L.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/12/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Professional, clean, nice
Excellent and courteous service department. Especially Service Advisor Jason Coburn. Knows the product well and represents Earnhart in a professional and friendly manor. Great Guy.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 08/12/2015 11:36 AM

Thank you Charles.

We especially appreciate the special shout our to Jason Coburn.  Jason is an important part of our team and he really does know our product well.  Having a relationship with your service consultant makes a huge difference and we're glad you've found the one for you.

Thank you for choosing us, we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

CL
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CRAIG L.
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/06/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service, service, service!
Jason and the service team are wonderful! They are always prompt, helpful and courteous.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 08/06/2015 03:22 PM

Thank you Craig.

Awesome review and we're glad to be your dealership.  We really appreciate the post and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

NK
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NICHOLE K.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/29/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Timely and courtenous
Enjoyable time during maintenance
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/29/2015 08:35 PM

Thank you Nichole.

We're glad you enjoyed your time with us and we look forward to seeing you next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

WW
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WILLIAM W.
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/28/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fast service!
In and out with normal maintenance and wash in about 40 min!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/28/2015 08:40 AM

Thank you William.

We're gald you enjoyed our Car Care Express service.  Get in.  Get out. Get Back to your life.  Oil changes and more done fast, while you wait.  Thank you for choosing us and we look foward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

WM
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WILLIAM M.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service
Earnhardt Hyundai came and picked up my Equus and replace the part that was causing problems. Excellent Service.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/22/2015 09:39 PM

Thank you for the great post.

We're glad you enjoyed the Equus concierge service and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

RK
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RONALD K.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/09/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Consistent Top Level Service
Equivalent to my previous BMW service experiences, but at a small fraction of the cost!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/09/2015 11:31 AM

Thank you Ronald we appreciate being grouped with such exalted company.

Hyundai is building some very impressive cars and we've seen more than one make the change you have.  We really appreciate the review and we look forward to serving you for all the years and miles to come.

Thanks again for the great post!

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

MK
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MARK K.
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/01/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great customer service and people
This dealership provides great customer service and makes you feel like person not a number or just another car.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/01/2015 09:46 AM

Thank you Mark.

Ours is a family business and when you're here, you're family.  We do appreciate the great review and we look forward to seeing you and your Genesis again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

CQ
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CHRIS Q.
Cave Creek, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Staff
We all know that if you offer the same services at the same price as your competitors ... your experience with the staff is what brings you back.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/20/2015 07:12 AM

Thank you Chris.

We appreciate that you come all the way from Cave Creek to see us too.  Thank you for the great review and we look forward to seeing you and your Santa Fe again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Fountain Hills, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/10/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Quick, professional, friendly service at a fair price.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/10/2015 05:10 PM

Thank you for the great review.

We're glad you appreciated our service.  We look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

SA
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SCOTT A.
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Outstanding!
Customer service, attention to detail, keeps me coming back.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/09/2015 08:36 AM

Thank you Scott.

It is always a pleasure to see you and you Veloster here, we really appreciate you taking the time to share your opinion with others.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

MF
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MICHAEL F.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/07/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quality
Nice dealership, fair pricing, excellent facility an friendly staff.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/07/2015 04:24 PM

Thank you Michael.

We are glad to be all of those things to you and we look forward to seeing you and your 15 Sonata for many years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

BP
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BRENDA P.
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Palomino
Great work & fast service. Free Wifi!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/06/2015 09:51 AM

Thank you Brenda.

We are glad you choose us for service and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.