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GARY DESROSIERS

Braman Hyundai
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(981 reviews)
62

Critiques de GARY DESROSIERS

Client vérifié
Miami, FL
2016 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
Great service
Recommandé
Alejandro H., Service Manager de Braman Hyundai a répondu le 04/02/2019 03:26 PM


Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employés avec lesquels vous avez travaillé
GD
GARY DESROSIERS
IL
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Ingrid L.
Miami, FL
2018 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
I arrive late to do oil change. They helps me as soon as possible !! Good service
Recommandé
Alejandro H., Service Manager de Braman Hyundai a répondu le 04/02/2019 03:25 PM


Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employés avec lesquels vous avez travaillé
GD
GARY DESROSIERS
Client vérifié
Miami, FL
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/29/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Fast service
Excellent
Recommandé
Alejandro H., Service Manager de Braman Hyundai a répondu le 03/29/2019 02:44 PM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employés avec lesquels vous avez travaillé
GD
GARY DESROSIERS
Client vérifié
North Miami, FL
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/29/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
.
.
Recommandé
Alejandro H., Service Manager de Braman Hyundai a répondu le 03/29/2019 11:25 AM


Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employés avec lesquels vous avez travaillé
GD
GARY DESROSIERS
JC
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Jose C.
Miami Beach, FL
2015 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/29/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
All of the employees
Friendly environment,,,highly professional. I love you so much. Sincerly,thanks. Jose cruz,,, Huyndai Santa few 2015.
Recommandé
Alejandro H., Service Manager de Braman Hyundai a répondu le 03/29/2019 11:25 AM


Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employés avec lesquels vous avez travaillé
GD
GARY DESROSIERS
SG
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Sophia G.
Miami, FL
2018 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/29/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Excellent customer service! Very attentive to my concerns! Thank you Gary
Recommandé
Alejandro H., Service Manager de Braman Hyundai a répondu le 03/29/2019 08:42 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employés avec lesquels vous avez travaillé
GD
GARY DESROSIERS
RV
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Rodrigo V.
Miami, FL
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Beiing served
Courtesy to customer and quick efficient service
Recommandé
Alejandro H., Service Manager de Braman Hyundai a répondu le 03/28/2019 11:24 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employés avec lesquels vous avez travaillé
GD
GARY DESROSIERS
Client vérifié
Miami, FL
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Fast, efficient, friendly
Fast, efficient, friendly service a world away from other dealerships I've been to.
Recommandé
Alejandro H., Service Manager de Braman Hyundai a répondu le 03/27/2019 11:11 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employés avec lesquels vous avez travaillé
GD
GARY DESROSIERS
GY
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Gerard Y.
Miami, FL
2015 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Gary is the best car service representative I have ever dealt with.
Highly professional and courteous. Trust is a hard thing to come by in the car business, and I trust Gary. He is a great brand and company ambassador.
Recommandé
Alejandro H., Service Manager de Braman Hyundai a répondu le 03/27/2019 08:18 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employés avec lesquels vous avez travaillé
GD
GARY DESROSIERS
VD
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Victor D.
Miami, FL
2016 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service people are very good
Service people were good just made me upset their was no suger for the coffee while I waited
Recommandé
Alejandro H., Service Manager de Braman Hyundai a répondu le 03/27/2019 04:30 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employés avec lesquels vous avez travaillé
GD
GARY DESROSIERS
EN
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Erick N.
Miami, FL
2013 Hyundai Santa Fe S
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
03/26/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Employees and place are nice, but service fees are RIDICULOUS!
Lots to say here, and not good... but I'll just give you 1 example of the service dept fees they OVERCHARGE: My windshield washer pump went bad and it was leaking. The pump is tiny, and easily accessible by removing 2 plastic screws under the front passenger wheel well area, reaching up and removing it by hand... takes less than 10 mins total. The pump from Hyundai parts costs $51.... so do you think a quote of $308 for parts and labor is justified?? Cause I surely DON'T! Well, I guess since Braman also sells/services fancy million $ cars, they think they can charge same for Hyundai cars. Bottom line, don't get service here, unless you like wasting money.
Non recommandé
Employés avec lesquels vous avez travaillé
GD
GARY DESROSIERS
MA
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Marco A.
Miami, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Exellent costumer service
Recommandé
Alejandro H., Service Manager de Braman Hyundai a répondu le 03/26/2019 06:27 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employés avec lesquels vous avez travaillé
GD
GARY DESROSIERS
BP
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Barbara P.
Miami, FL
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service!
Braman Hyundai and Mr. Gary Desrosiers always provide great service!
Recommandé
Alejandro H., Service Manager de Braman Hyundai a répondu le 03/25/2019 04:29 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employés avec lesquels vous avez travaillé
GD
GARY DESROSIERS
VT
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Viviana T.
Miami, FL
2018 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/16/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
All good.
Recommandé
Alejandro H., Service Manager de Braman Hyundai a répondu le 03/16/2019 05:58 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employés avec lesquels vous avez travaillé
GD
GARY DESROSIERS
DM
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David M.
Miami, FL
2017 Hyundai Ioniq Hybr
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/15/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Love the coffee ☕️
Comfortable waiting area and Nespresso coffee!
Would get 5 stars if they were more environmentally friendly- please don’t use styrofoam cups!!! How about papercups or even ceramic mugs with the Braman Logo on it???
Recommandé
Alejandro H., Service Manager de Braman Hyundai a répondu le 03/15/2019 11:18 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employés avec lesquels vous avez travaillé
GD
GARY DESROSIERS
AC
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Angela C.
Miami, FL
2013 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Love everything Hyundai
My service advisor, Gary truly makes owning my Hyundai a pure joy. He is courteous and treats me like a long time friend. My 2013 Hyundai Accent hardly ever needs to go in but I look forward to interacting with Gary for all my maintenance service. I can't wait to buy my next Hyundai and continue to count on such wonderful service in the future.
Recommandé
Alejandro H., Service Manager de Braman Hyundai a répondu le 03/15/2019 04:29 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employés avec lesquels vous avez travaillé
GD
GARY DESROSIERS
SG
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Sandra G.
Miami, FL
2018 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good Service!!
Good customer service. Very professional.
Recommandé
Alejandro H., Service Manager de Braman Hyundai a répondu le 03/12/2019 02:40 PM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employés avec lesquels vous avez travaillé
GD
GARY DESROSIERS
LD
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Luz D.
Miami, FL
2015 Hyundai Sonata
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Recommandé
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
03/12/2019
Type de service : Repair
Catégorie : Service
Gary
Gray is awesome, he is one of the reasons I will return here for service. He is super helpful, gives updates, and works with you, really recommend you ask for Gary. I gave a 3 start rating because I feel I was given a defective car, the engine went out Year 3 of the car and the car shakes it’s only 4 years old and now I’m out of warranty in a defective car, super unfair but not the service people’s fault. Don’t recommend this car in particular I haven’t had it for 5 years and it’s been giving me lots of problems, it’s the Sonata sport 2015.
Recommandé
Alejandro H., Service Manager de Braman Hyundai a répondu le 03/12/2019 12:03 PM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business. Thank you very much for reaching out about this. I am very sorry about the frustrating experience you endured on your most recent service visit. We could have done a better job of providing proactive communication and directly addressing your needs. We would like to offer you a complimentary oil change and tire rotation on your next service if you would like to re-rate us.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employés avec lesquels vous avez travaillé
GD
GARY DESROSIERS
PR
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Pablo R.
Miami, FL
2016 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Always Fist Class Service
I’ve been coming here for years, they never fail to provide awesome service, they get stuff done, and they’re very friendly..
Recommandé
Alejandro H., Service Manager de Braman Hyundai a répondu le 03/12/2019 11:38 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employés avec lesquels vous avez travaillé
GD
GARY DESROSIERS
KA
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Kevin A.
Miami, FL
2015 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Customer Service is the best
I’ve been coming here for years to get my car service with service advisor Gary and the experience has been awesome. Always let’s me know what’s going on with my car and if I have a issue with my Vehicle he takes care of it without a problem.
Recommandé
Alejandro H., Service Manager de Braman Hyundai a répondu le 03/08/2019 07:42 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employés avec lesquels vous avez travaillé
GD
GARY DESROSIERS
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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