Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
My vehicle was delivered without a spare key. I was promised that the spare key will be shipped, priority. 2 weeks later….. I called the dealership and they’ve yet to ship the key! They “forgot”. Once you close the deal with the dealer…. You are not valued as a customer anymore! Don’t believe the propaganda of…. WERNER FAMILY, they are just trying to get your business! Go else where!