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EARL Ostreicher

Service Advisor
Holler Hyundai
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(810 reviews)
78

Critiques de EARL Ostreicher

LF
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LYNN F.
2016 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/07/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always a Pleasure
Excellent service performed professionally and promptly.
Recommandé
MIKE L. de Holler Hyundai a répondu le 09/07/2017 09:27 AM

Thank You.

Employés avec lesquels vous avez travaillé
EO
EARL Ostreicher
Service Advisor
Client vérifié
Trumbull, CT
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/06/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
great first time experience
Staff is so friendly, pleasant and professional!
Recommandé
MIKE L. de Holler Hyundai a répondu le 09/07/2017 02:59 AM

Thank You.

Employés avec lesquels vous avez travaillé
EO
EARL Ostreicher
Service Advisor
JD
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Jeff D.
Altamonte Springs, FL
2016 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/05/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service with a Smile
Love going to a place that knows how to do things right , from the making of the appointment to checking out and everything inbetween. Could not ask for better service, a better service advisor all at a reasonable rate.
Recommandé
MIKE L. de Holler Hyundai a répondu le 09/06/2017 03:00 AM

Thank You.

Employés avec lesquels vous avez travaillé
EO
EARL Ostreicher
Service Advisor
FB
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Forest B.
Clermont, FL
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/04/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
As afore mentioned
Service Great
Sales lacking
Recommandé
MIKE L. de Holler Hyundai a répondu le 09/05/2017 02:57 AM

Thank You.

Employés avec lesquels vous avez travaillé
EO
EARL Ostreicher
Service Advisor
DK
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Dawson K.
Orlando, FL
2013 Hyundai Elantra
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
09/04/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Terrible experience.
I was told my car would be ready in 4 hours and would receive a call. After 4.5 hours I went to check on my car because I hadn't gotten a call or text. Was then told that my car was not done and needed to be held for the night for airbag seat assembly replacement which would cost me nearly $2000. They never called me within the 4 hour window to tell me that. They did give me a rental car for the night but By the night the rental company picked me up to bring me to my rental I had been at the Hyundai service center for a total of 6 hours. I picked up the small rental with no issues. However the next day I received a call saying there was no problem with my airbags and they just needed to reset the computer. So my car could have been done within the 4 hour window I was told. But due to the lack of care from the Hyundai team I had 7+ hours of my life wasted when all I went in for was my 90k service. I will never return to this Hyundai service center because it was the worst experience I have ever had.
Non recommandé
MIKE L. de Holler Hyundai a répondu le 09/06/2017 03:04 AM

Please contact us as to your concern with your service visit.  We have left msgs. which have going to voice mails.  I can be reached at 407 628-6029 x 4049-Thank You.  
Mike Laing
Service Manager

Employés avec lesquels vous avez travaillé
EO
EARL Ostreicher
Service Advisor
Client vérifié
Oviedo, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/02/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Regular service
Fast and friendly service
Recommandé
MIKE L. de Holler Hyundai a répondu le 09/02/2017 01:47 PM

Thank You.

Employés avec lesquels vous avez travaillé
EO
EARL Ostreicher
Service Advisor
Client vérifié
Ocoee, FL
2015 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/31/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
Thank you
Recommandé
MIKE L. de Holler Hyundai a répondu le 09/01/2017 02:53 AM

Thank You.

Employés avec lesquels vous avez travaillé
EO
EARL Ostreicher
Service Advisor
Client vérifié
Orlando, FL
2016 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/31/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Better than Universal Hyundau
Everyone was really nice and helpful. I also got out in a timely manner. I will definitely come back next time I need an oil change.
Recommandé
MIKE L. de Holler Hyundai a répondu le 08/31/2017 11:31 AM

Thank You.

Employés avec lesquels vous avez travaillé
EO
EARL Ostreicher
Service Advisor
KL
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Kevin L.
Orlando, FL
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/31/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent customer service!
This was my first visit to Holler Hyundai's Service Center and it was by far the best experience I've had. Ty Ostreicher was my service advisor and from the moment I walked in he welcomed and greeted me. He took the time to genuinely listen to my long winded explanation of what was wrong with my car. My Tucson was having some A/C issues and I explained to him that another Hyundai service department was unable to diagnose or fix the problem. He assured me that they would do all they could to assist me. I assumed that it would take 3-5 days to resolved the issue. The next day Ty called me up with great news. My A/C was working and my car was ready for pick. After months of dealing with another Hyundai Service Department who were unable and unwilling to assist, I can't thank Holler Hyundai and Ty enough for the outstanding service. It's this type of service that will make me a customer for life. Well done!
Recommandé
MIKE L. de Holler Hyundai a répondu le 08/31/2017 09:03 AM

Thank You.

Employés avec lesquels vous avez travaillé
EO
EARL Ostreicher
Service Advisor
JA
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Jim A.
Winter Springs, FL
2015 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/30/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
If you need your car serviced this is a good dealer.
This dealer keeps your car running trouble free and extends the life of your car.
Recommandé
MIKE L. de Holler Hyundai a répondu le 08/31/2017 02:54 AM

Thank You.

Employés avec lesquels vous avez travaillé
EO
EARL Ostreicher
Service Advisor
JW
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John W.
Orlando, FL
2016 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/30/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
2016 Hyundai Sport
Been to this dealer only a few times but we are treated with dignity and respect could not be happier
Recommandé
MIKE L. de Holler Hyundai a répondu le 08/31/2017 02:54 AM

Thank You.

Employés avec lesquels vous avez travaillé
EO
EARL Ostreicher
Service Advisor
CG
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COURTNEY G.
2017 Hyundai Ioniq Hybr
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/29/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
From buying the car to my first service...the team at holler has been great to deal with... I live closer to two other dealerships but the pressure I received trying to just look at the new ioniq justified me driving over an hour to the holler team. Then when I tried to deal locally with service... unanswered calls took me back where I should have gone first...holler. I will recommend them over the two local anytime for excellent sales and service team.
Recommandé
MIKE L. de Holler Hyundai a répondu le 08/30/2017 02:56 AM

Thank You.

Employés avec lesquels vous avez travaillé
EO
EARL Ostreicher
Service Advisor
KN
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Kenneth N.
Orlando, FL
2014 Hyundai Elantra Gt
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/28/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
No appointment necessary!
All went well. I did not have an appointment so I expected to have a wait. I was getting a 30,000 mile service. I also got there during the lunch break, which also extended the wait. Overall I waited about 2.5 hours. Thought that was fine for not having an appointment. Price was also fair and as always I suspect the service was done thoroughly and correctly.
Recommandé
MIKE L. de Holler Hyundai a répondu le 08/30/2017 03:00 AM

Thank You.

Employés avec lesquels vous avez travaillé
EO
EARL Ostreicher
Service Advisor
MC
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Mary C.
Lake Mary, FL
2015 Hyundai Elantra
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
08/27/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Elantra Service
As always, Holler Hyundai provide excellent service. I would not think of going anywhere else.
Recommandé
MIKE L. de Holler Hyundai a répondu le 08/28/2017 03:01 AM

Thank You.

Employés avec lesquels vous avez travaillé
EO
EARL Ostreicher
Service Advisor
YB
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Yvonne B.
Orlando, FL
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/27/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
My service was scheduled for 1 pm and everything went in a smooth as promised manner.
Your customer service is excellent . Paper work states E Ostreicher but has TY through it.
Recommandé
MIKE L. de Holler Hyundai a répondu le 08/28/2017 03:02 AM

Thank You.

Employés avec lesquels vous avez travaillé
EO
EARL Ostreicher
Service Advisor
AR
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Abdenago R.
Orlando, FL
2015 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/27/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent job guys
Excellent job guys. Thanks
Recommandé
MIKE L. de Holler Hyundai a répondu le 08/28/2017 03:03 AM

Thank You.

Employés avec lesquels vous avez travaillé
EO
EARL Ostreicher
Service Advisor
MA
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Mary A.
Casselberry, FL
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/26/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
I have always used Holler to service my car since I purchased it from them. They have always provided excellent and timely service
Recommandé
MIKE L. de Holler Hyundai a répondu le 08/28/2017 03:03 AM

Thank You.

Employés avec lesquels vous avez travaillé
EO
EARL Ostreicher
Service Advisor
Client vérifié
Altamonte Springs, FL
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/23/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The waiting area is noisy if you want to read
Great, except the waiting room
Recommandé
MIKE L. de Holler Hyundai a répondu le 08/23/2017 11:26 AM

Thank You.

Employés avec lesquels vous avez travaillé
EO
EARL Ostreicher
Service Advisor
JP
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Janet P.
Winter Garden, FL
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/20/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service Dept.
My Service Consultant, Ty Ostreicher, did a fantastic job of scheduling, telling me what I needed and getting the work done when I came in. He does a GREAT JOB for me and if he is not in that day, I'll wait till he returns. A valuable asset to Holler Hyundai!!!!!!!
Recommandé
MIKE L. de Holler Hyundai a répondu le 08/21/2017 03:01 AM

Thank You.

Employés avec lesquels vous avez travaillé
EO
EARL Ostreicher
Service Advisor
TW
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Timothy W.
Sanford, FL
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/18/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Differentiated experience!
Top notch!!
Recommandé
MIKE L. de Holler Hyundai a répondu le 08/18/2017 12:12 PM

Thank You.

Employés avec lesquels vous avez travaillé
EO
EARL Ostreicher
Service Advisor
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