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DANNY PEREZ TORRES

Hyundai of St. Augustine
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(577 reviews)
81

Critiques de DANNY PEREZ TORRES

RS
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Roger S.
Palm Coast, FL
2019 Hyundai Kona
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
08/09/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Roger S.
although there was an issue the first time, they did bring it right in the nest day to fix leak. PS I really like the car.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/09/2019 12:00 PM


 Thank you for sharing your service experience with us and the allowing us the chance to make it right. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
JM
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Judy M.
Palm Coast, FL
2013 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/07/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
I recently had my oil changed and once again the service was excellent. Everyone there was very helpful. Even the waiting room is exceptional.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/07/2019 11:42 AM


 We greatly appreciate you sharing your service experience with us and continued loyalty to Hyundai of St. Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
Client vérifié
St. Augustine, FL
2019 Hyundai Santa Fe Xl
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/07/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Comments are present
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/07/2019 11:41 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating.
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
SR
STEVE RISLEY
NB
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Nicole B.
Saint Johns, FL
2017 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/06/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service and friendly staff
Love this dealership
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/07/2019 06:31 AM


 Thank you for sharing your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
SR
STEVE RISLEY
JT
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John T.
Saint Augustine, FL
2019 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/06/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service advisors and mechanics
Car was clean and the time was as they stated.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/06/2019 01:51 PM


 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
PW
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Phyllis W.
St. Augustine, FL
2019 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/06/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
2nd Tucson owner
Came back to Hyundai for new car after being happy with first one!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/06/2019 12:52 PM


 Thank you for taking the time to share your service experience with us and congratulations on your new Tucson!! We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
JP
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John P.
Palm Coast, FL
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/06/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
love customer
very friendly
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/06/2019 11:47 AM


 Thank you for sharing your service experience with us and the 5 star rating. We greatly appreciate your continued long time loyalty to Hyundai of St. Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
SS
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Sharon S.
St. Augustine, FL
2016 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/05/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Everyone in service dept. is very nice
Although everyone said hello to me, my car was the only one waiting for a service rep to write it up. I stood there for at least 10 minutes or more before someone came out. In the past they were always there waiting on me and even opened my door. Also had asked for the complimentary car wash when I scheduled my appointment online and it was done half-ass. Not like in the past. Disappointed this time. Everyone has a bad day so will try your service department one more time. I gave 5 stars because of past service and the lady who checked me out was so pleasant and I overheard her interacting with other customers. She was awesome.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/05/2019 12:57 PM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
CH
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Christine H.
Palm Coast, FL
2013 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/02/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
I am always pleased with the service I get and how friendly the staff is when I'm there.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/02/2019 12:14 PM


 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
Client vérifié
Palm Coast, FL
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/28/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Customer relations
Very customer friendly.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/29/2019 06:19 AM

We greatly appreciate you taking the time to share your kind words with us and continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
Client vérifié
St. Augustine, FL
2016 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/27/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Polite
Courtesy, promptness, attention to requests. Danny, who has dealt with my car before, is professional in every way that I can see. I always respected at this service department.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/29/2019 06:15 AM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
SN
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Susan N.
Saint Augustine, FL
2019 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/26/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fast and easy
Everyone was great, personable, professional and no surprises.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/26/2019 12:49 PM

We greatly appreciate you taking the time to share your kind words with us and 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
PL
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Patrick L.
Lady Lake, FL
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/23/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
st augustine
They are very professional and their communication skills are top notch. I always feel like they are looking out for my best interest.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/23/2019 01:28 PM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
CI
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Catherine I.
Palm Coast, FL
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The Best!!
Went in for a recall on my car. My service advisor, Daniel Torres told me that my battery was on the low side and I needed the 30,000 mile oil change. Would I be interested in having this taken care of. I have been going to Hyundai service since I bought my car. I’m a widow with absolutely no knowledge of how much maintenance I need. I depend on my guide book and my mileage to see that everything is up to par. Thanks to Daniel and the technician Mark Boswell my car is running like new. A nice car wash and I was on my way!! Thanks again!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/23/2019 06:19 AM


 We greatly appreciate you taking the time to share your kind words with us and the continued loyalty to Hyundai of St Augustine. Daniel and Mark appreciate reading your comments and are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
JB
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Jane B.
Saint Augustine, FL
2014 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Friendly personnel and comfortable environment.
Friendly personnel and comfortable environment.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/22/2019 11:45 AM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
Client vérifié
Saint Augustine, FL
2013 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/19/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Great service from the minute I arrived for my appointment. Didn't have to wait long and job completed with no issues. Thank you, Danny for all your help.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/22/2019 05:49 AM


 Thank you for taking the time to share your service experience with us and continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
CI
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Cornel I.
Saint Augustine, FL
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/19/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Danny In Service
Danny is one of the most diligent hard working and kind person I have met and time their is an issue with my vehicle Danny doesn't hesitate to correct the problem.

Danny services the needs of the customer and does it in a timely fashion
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 07/19/2019 04:51 AM

Thank you for the kind words about Danny and sharing 
your service experience with us and for the 5 star rating.
.
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
CA
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Craig A.
St. Augustine, FL
2013 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Danny and Rodger are fantastic
They always take care of my car and it’s nice to see the same people there all of the time.
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 07/19/2019 04:57 AM

Thank you for the kind words on Danny and Roger and 
for sharing your service experience with us. 

Also thank you for the 5 star rating.
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
Client vérifié
St. Augustine, FL
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/17/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Friendly and good work in service department
Excellent service by the service department . Wish the sales department was as efficient in the after sales Finance department
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 07/17/2019 02:15 PM

Thank you for sharing your service experience with us 
and for the 5 star rating.

We look forward to your next visit with us.
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
CM
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Cheryl M.
Saint Augustine, FL
2013 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/17/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
Danny Perez is great!!
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 07/17/2019 02:16 PM

Thank you for sharing your service experience with us 
and for the 5 star rating
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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