DT

DANNY PEREZ TORRES

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(577 reviews)
81

PS
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Peter S.
Ponte Vedra Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/09/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The best dealership experience
This is the best Hyundai dealer I have been to in N FL. Super friendly staff, great waiting facility, snacks, drinks, etc.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/09/2018 12:01 PM


 We thank you for taking the time to share your kind words with us. Our Service team enjoys the compliments.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

AR
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Adam R.
Jacksonville, FL
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/08/2018
client vérifiéVérifié Client
Catégorie : Service
Follow up on Service
Had a quirky issue with front seats in my 2016 Genesis. They were able to fix driver seat on the first time and ordered passenger seat rail to get it fixed in near future. Appreciated their follow up to get the passenger seat fixed as well.
Recommandé
Employés avec lesquels vous avez travaillé

Client vérifié
Land O Lakes, FL
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
07/07/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
it no no loigfrgv
etfchgeyjj
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/07/2018 06:01 AM

Thank you for sharing your service experience with us. We take a tremendous amount of pride in providing an excellent service experience and our apologies for not earning a 5 star. Danny, your service consultant will be reaching out to you.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

PY
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Patricia Y.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/06/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
A great, friendly service experience. The staff are super.
I will continue to use Hyundai for all of my car needs. I will not hesitate to send my friends and family to your business. Thr staff are so pleasant and knowledgeable. always treated beyond expectations. Great people, great place. Highest recommendation.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/06/2018 08:58 AM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

ER
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Eric R.
Starke, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/05/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quick
Good service! Danny is extremely knowledgeable and does not try and sell me on things I don't need. That's a rarity these days.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/05/2018 02:05 PM


 Thank you for sharing your service experience with us and the 5 star rating,

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
St. Augustine, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/04/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Know what they are doing
Everything was great and done properly. The only problem was they ran out of cookies.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/05/2018 05:25 AM


 Thank you for sharing your kind words with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Delray Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/04/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quick reliable service
In and out with a smile from everyone
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/05/2018 05:23 AM


 Thank you for sharing your service experience with us. Our service team appreciates the gratitude and continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

DD
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Darlene D.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/03/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Going With Hyundai in St.Augustine
I am always pleasantly greeted, even when I was running late. I did call, and was told to come anyway, I'm glad that i didn't have to reschedule. So many of the employees wear an honest smile and really made me feel like they valued my business. When it was time for me to get my car, the person who delivered my keys made sure I understood the report and answered a question I had about the radio. Three of my friends have bought their Hyundai"s at St. Augustine and are all very happy. As am I. Enough said.
"
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/05/2018 05:21 AM

We greatly appreciate you taking the time to share your kind words with us. Our service team enjoys hearing how we are doing.

 

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

AR
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Adam R.
Jacksonville, FL
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/08/2018
client vérifiéVérifié Client
Catégorie : Service
Follow up on Service
Had a quirky issue with front seats in my 2016 Genesis. They were able to fix driver seat on the first time and ordered passenger seat rail to get it fixed in near future. Appreciated their follow up to get the passenger seat fixed as well.
Recommandé

Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
07/03/2018
Type de service : Repair
Catégorie : Service
Acceptable service
Have a genesis and needed to leave for extended service got a loaner which was Tucson not a Genesis. Not car selection when I take my other car to Cadillac dealership. They always provide a better car than we have. Car still not fixed awaiting follow up service call six days later
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/05/2018 05:18 AM


 Thank you for sharing your service experience with us. Our sincere apologies for not following up with you, we ordered a part for you and are awaiting an ETA due to the holiday. Danny, will be reaching out to you shortly.
 

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/05/2018 01:58 PM

Thank you for taking the time to speak with Danny today. We appreciate and value you as a guest of St Augustine Hyundai.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

MA
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Michelle A.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/02/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Michelle A.
Service is great!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/03/2018 06:42 AM


 Thank you for your kind words and continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

DZ
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Dennis Z.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/02/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change
Consistently superior service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/02/2018 02:56 PM


 Thank you for sharing your kind words with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

AD
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Anthony D.
Ponte Vedra Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
June 2018 Service
Service and scheduling are great. Time of the service was excellent.
Car wash Service is horrible - 2x in a row. Why bother if they are gonna do a crappy job. They need Supervison.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/27/2018 03:06 PM


 Thank you for sharing your service experience with us and letting us know about the complimentary service wash. We will make sure to let the detail manager know.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JP
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Jimmie P.
Saint Augustine, FL
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
Quick in and out
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/26/2018 02:47 PM


 Thank you for sharing your service experience with us. Our Car Care Express team understands the meaning of respecting our guest's time.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
customer care
Always a pleasure to service my car at Hyundai of St. Augustine
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/25/2018 02:56 PM


 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JS
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James S.
St. Augustine, FL
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/22/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
This dealership is excellent in every way.
I drove in for service and drove out with my third new Hyundai. I have always been treated great here. Demetrious is professional in every respect.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/22/2018 02:14 PM


 We greatly appreciate you taking the time to share your kind words with us and congratulations on your new Hyundai.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

LR
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Lillian R.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/22/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always pleased
As always, pleased with the service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/22/2018 12:00 PM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/22/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Runs like a top!!! Friendliness!!
Very happy with going there and love everything about the place. Love our vehicle!! We are always treated with respect, courtesy
and the work is done right. We've never had a problem! We will be repeat customers.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/22/2018 05:19 AM

Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Mims, FL
2018 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/21/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Never have been let down
Everytime we go here, no matter if looking for a vehicle, buying a vehicle or going to the service department, they make us feel like family. I recommend this place, especially Alan to everyone, even though we live over a hour & a half away!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/22/2018 05:18 AM


 Thank you for taking the time to share your experiences with us and continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RR
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Richard R.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/21/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Caring and educated staff
everything preformed in timely manner with excellent results
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/21/2018 02:14 PM


 Thank you for taking the time to share your experience and kind words with us.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

DK
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Donald K.
St. Augustine, FL
2018 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/21/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Don Kowell
Excellent service and people
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/21/2018 02:13 PM


 We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.