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DANNY PEREZ TORRES

Hyundai of St. Augustine
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(577 reviews)
81

Critiques de DANNY PEREZ TORRES

RB
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Richard B.
Saint Augustine, FL
2019 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/12/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
New Veloster
I would recommend this place to anyone clean very friendly service outgoing very helpful and very great price
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/15/2018 05:45 AM


 We greatly appreciate you taking the time to share your service experience with us. We are blessed to have such wonderful guests.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
SH
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Stacey H.
Saint Johns, FL
2016 Hyundai Sonata
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/12/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Tires
I love coming to Hyundai of St. Augustine for my maintenance. This last time was a bit disappointing. I stated I wanted my tires checked and the tech said my tires were fine, he just checked the tread. I told the gentleman that my tire was leaking cause I had to put air in one that morning. I'm not sure the steps in checking a tire, I felt the tech didn't do his due diligence to check my tires. If I wasn't persistent I would have drove off with bad tires. After I stated the leak the tires were checked and he then noticed three of the four tires were bad.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/15/2018 05:44 AM


 Thank you for sharing your service experience with us. Our apologies on the miscommunication between the service consultant and the technician. Communication is critical and this will be reiterated on our next weekly meeting.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
RP
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Roberta P.
St. Augustine, FL
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/12/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Good service, but still have a clunking noise in the back after at least 4-5 attempts to rectify.
Had good service experience. Liked my 2014 Tucson much better than this 2016 model Tucson.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/15/2018 05:41 AM


 We appreciate you taking the time to share your service experience with us. It would be our pleasure to reinspect the noise for you, at times it is best for the technician to ride with you to verify it.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
KM
KEITH MONDELLO
RL
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Rickie L.
Elkton, FL
2018 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/12/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service with one technical question about FCA assist radar.
Excellent service department. Just one question: On my 2018 Hyundai Kona, how do the service technicians test to see if the Front Collision Avoidance assist is actually working??? Is it only done digitally using computer codes, or can the actual radar being emitted be detected???
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/15/2018 05:39 AM


 Thank you for sharing your service experience with us and the 5 star rating. The Driver assisted avoidance systems will generate a fault code if an error occurs. You will have a warning light showing a malfunction in the system. Our technicians are able to communicate with the systems and find error codes if there is one present.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
FT
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Flora T.
St. Augustine, FL
2012 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/11/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly.
Friendly. Glad to have a driver so that I don't need to wait for the car.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/12/2018 05:36 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. Our shuttle drivers are also quite knowledgeable about the history of our little city.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
AK
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Antonia K.
Elkton, FL
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/07/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Good and prompt service.
I had a problem with one of my tires and needed to have it taken care of. I pulled up to the service area with no appointment and was greeted by Danny and he was very helpful and took care of serving my car.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/08/2018 05:59 AM

 
 We thank you for taking the time to share your service experience with us and the 5 star rating.
Great job Danny.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
KE
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Kevin E.
St. Augustine, FL
2015 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/05/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service!
This team provides great service!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/05/2018 01:06 PM


 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine. Our Service team enjoys reading your comments.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
FM
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Frank M.
Saint Johns, FL
2016 Hyundai Elantra Gt
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/04/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
CHECK ENGINE LIGHT CAME ON
CHECK ENGINE CAME ON I WENT TO SERVICE WITH OUT CALLING THE TOOK ME IN AND FOUND A FAULTY GAS CAP WAS THE PROBLEM REPLACED IT NO HARM NO TROUBLE GOOD JOB!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/04/2018 12:38 PM


 We thank you for sharing your service experience with us and happy we could assist.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
RL
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Roger L.
Saint Augustine, FL
2013 Hyundai Santa Fe S
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/04/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Was very pleased with my latest service visit. Danny Perez is great! He always explains everything that needs to be done and what wast done when the job is complete.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/04/2018 12:35 PM


 We thank you for taking the time to share your service experience with us. Please let Danny know how we can earn a 5 star rating on your next visit.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
MM
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Michael M.
Palm Coast, FL
2018 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/04/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil service
Fast and efficient as usual
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/04/2018 12:38 PM


 Thank you for sharing your experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
Client vérifié
St. Augustine, FL
2013 Hyundai Veloster
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/02/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Honesty is the Best Policy
I have had a wonderful experience with Hyundai of Saint Augustine, from my car purchase to all of the services I have had there. I only had 1 incident where the manager lied to me about a simple thing. That made me weary but Hyundai but the team I had worked with for my purchase and continuous service outweighed the lie. I am glad I stayed and just hope things continue to go as well.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/03/2018 05:26 AM

 Thank you for taking the time to share your service and sales experiences with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
GG
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Glenn G.
Ponte Vedra Beach, FL
2016 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/02/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Job well done
I asked for an analysis that would make me confident for a long drive. The work was done promptly and well, and the results were excellent.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/03/2018 05:44 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
AM
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Alpha M.
Palm Coast, FL
2017 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/02/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
ALWAYS A PLEASURE
EVERYONE I MAKE CONTACT WITH AT HYUNDAI OF ST AUGUSTINE IS FRIENDLY, HELPFUL AND KNOWLEDGEABLE.
EVERYONE WHO SERVICES MY SONATA, SERVICES MY ACCOUNT WITH HYUNDAI, AT HYUNDAI OF ST AUGUSTINE
IS EXPERIENCED AND APPRECIATED.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/02/2018 11:31 AM


 Thank you for taking the time to share your kind words with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
ED
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Elizabeth D.
St. Augustine, FL
2018 Hyundai Elantra Gt
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/29/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Thank you!
Fast and polite service, Thank you!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/29/2018 11:46 AM

 We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
JL
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John L.
Palm Coast, FL
2016 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/28/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
good service
good service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/29/2018 11:46 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
YK
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Yolanda K.
Palm Coast, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/25/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Very comfy and very fast service
Excellent service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/25/2018 12:04 PM


 Thank you for taking the time to share your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
ST
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Sharon T.
Melrose, FL
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/23/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
5 star service always
I only go to the dealer even for pil changes. Reasonable pricing and great customer care.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/24/2018 05:34 AM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
AE
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Annette E.
Palm Coast, FL
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/22/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Professional
Very knowledgeable
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/24/2018 05:32 AM


 Thank you for sharing your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
DD
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Darlene D.
Palm Coast, FL
2018 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/21/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customers Are # 1
I have always received the best of service from the time I leased my vehicle to any service that needed to be done. My salesperson, Jose, was superb. For service, I have interacted mostly with Danny. The ladies in customer service add to the overall pleasant, easy going, non pushy, get to the facts, how can we help, low key, how fast can we get you serviced atmosphere. This is evident even with those in whom I do not have any direct, interaction.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/24/2018 05:31 AM


 We appreciate you taking the time to share your service experience and kind words.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
VM
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Virginia M.
St. Augustine, FL
2010 Hyundai Genesis Co
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/21/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Love it all great staff Danny roger sheryl
Fantastic Kyle too
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/21/2018 03:09 PM


 We thank you for taking the time to share your experiences with us and we are truly blessed to have such wonderful guests.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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