DT

DANNY PEREZ TORRES

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(577 reviews)
81

JS
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John S.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Very professional
The service is awesome Time After Time
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/09/2020 06:47 AM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. Our service team is dedicated to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JH
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James H.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Hyundai St Augustine
Great dealership friendly staff and good service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/09/2020 06:37 AM

 We appreciate you taking the time to share your service experience with us and your kind words. Our service team is dedicated to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

VK
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Vicky K.
Pomona Park, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/05/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service !
Alway excellent service!
From signin...to drive away... staff is friendly but more importantly knowledgeable. Always willing to explain issues... and willing to hear and act on suggestions.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/05/2020 01:26 PM

 We greatly appreciate you taking the time to share your service experiences with us and your kind words. We are truly blessed to have such wonderful guests. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

SS
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Susan S.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service As Usual
I am always happy with the service and friendliness of the staff. Thank you.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/04/2020 12:39 PM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

GP
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Gina P.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly staff and the cookies are amazing
I love bringing my car in to get serviced . My tail light was out and they explained everything to me during the process, it was more than a bulb the power wasn't connected .They handled the issue and it was under warranty!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/02/2020 06:17 AM

 Thank you for taking the time to share your detailed service experience with us and continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Hastings, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/29/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Danny is the best
I rarely write reviews, but for the past few years Danny has taken care of me and my car which has over 200,000miles on it and only had minimal repairs. He makes sure I get what I need and let’s me know if it doesn’t need something. He’s the main reason I keep coming back to Hyundai for servicing
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/02/2020 06:15 AM

 We appreciate you taking the time to share your service experiences with us and your kind words. Danny understands exceeding our guest's expectations and is a valuable member of our service team.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/29/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
almost perfect
as usual for the past 9 years, my service visit was enjoyable in almost all ways.
my only suggestion is that if possible they somehow improve the quality of the
car washing they provide after maintenance is finished (someone should inspect??)
i was there twice in 9 days recently
for maintenance and a replacement part under warranty; though car washed both
times, there was a streak of some stain near driver's door handle that remained..
i cleaned it easily with a wet paper towel when i got home. :(
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/29/2020 11:00 AM

 We sincerely appreciate you sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations. We will pass this information on to our detail manager. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

GP
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Gary P.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great People
Staff is fantastic.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/29/2020 10:57 AM

 We sincerely appreciate you sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JB
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Jane B.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
professional freindy service personnel.
Service department is well run. The people are friendly and professional. They always kept me informed on what was going on and wait time.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/27/2020 12:50 PM

 We sincerely appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RB
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Richard B.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The waiting area is always very pleasent. The coffee and cookies help.
The service area of this dealership is very professional. The service people go out of their way to make you glade you came to St. Augustine Hyundai.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/21/2020 01:16 PM

 Thank you for taking the time to share your service experience with us. Our service team appreciates reading your kind words. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RS
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Russell S.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/13/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great vehicles and great customer service
We love our Hyundai Sante Fe and ir is always a pleasure going to the dealership for service. The customer service is excellent. All of the staff is friendly, courteous, and informative. We leave the service department knowing our car has been checked carefully.

The coffee is really good and love the chocolate chip cookies!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/13/2020 01:54 PM

 We greatly appreciate you taking the time to share your service experiences with us and continued loyalty to Hyundai of St Augustine. Glad you were able to enjoy the coffee and freshly baked cookies. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/10/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Car repair and service
Everyone was professional and courteous with frequent updates on vehicle repair status
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/10/2020 08:53 AM

 Thank you for taking the time to share your service experience with us and continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

TW
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Thomas W.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/01/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
always a very thorough and professional experience. It's as good as I have ever experienced.
excellent
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/03/2020 07:04 AM

 We greatly appreciated you taking the time to share your service experience with us and your kind words. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

MW
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Mark W.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/29/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Excellent as always
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/29/2020 12:00 PM

 We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

DC
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David C.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/19/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Best Dealership in St Augustine
Totally professional and great at what they do.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/20/2020 05:45 AM

 We greatly appreciate you taking the time to share your service experiences with us and continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

AB
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Anthony B.
Satsuma, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/12/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
maintenance
easy to deal with and all questions are answered completly
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/13/2020 05:57 AM

 We thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

 It is always a pleasure seeing you on your visits with us.
 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

AE
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Annette E.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/08/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
PROFESSIONAL
VERY PROFESSIONAL
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/08/2020 12:06 PM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations. 

 Happy New Year!



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

CF
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Coronet F.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/06/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service...very thoroughly done.
Always confident in the service done at this location. Cordial and pleasant staff.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/06/2020 12:19 PM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.
  
 Happy new year to you.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

DH
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Darlene H.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/29/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great cookies
Enjoyed cookies and coffee in a relaxing service area with such a friendly staff. Great atmosphere with friendly employees.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/30/2019 06:27 AM

Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.
 Happy New year from all of us at Hyundai of St Augustine.




Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

VF
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Vincent F.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/28/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always Customer-Focused
Danny Perez is the best Auto Dealer Service Tech I have ever worked with. He is always patient, ready to do whatever, and welcoming. I always feel appreciated as a valued customer whenever I go to Hyundai of St. Augustine!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/30/2019 06:29 AM


 We sincerely appreciate you taking the time to share your kind words with us. Danny is committed to exceeding your expectations.
 Happy New year from all of us at Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.