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DANNY PEREZ TORRES

Hyundai of St. Augustine
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(577 reviews)
81

Critiques de DANNY PEREZ TORRES

AS
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Amandio S.
Palm Coast, FL
2014 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/01/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The service and people
good to take care of my car
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/02/2018 05:40 AM


 We greatly appreciate you taking the time to share your kind words with us. Happy new year!!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
FE
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Frank E.
Saint Augustine, FL
2017 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/31/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
personal touch everyone seems dedicated to your experience
a very welcome feeling
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/02/2018 05:33 AM


 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
Client vérifié
Saint Augustine, FL
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/29/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change
Service was done in a timely manner! I was able to used my coupons for the oil change and replaced the air filter. Service personal are very professional and nice!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/30/2017 04:02 PM

We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.
Happy New year.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
SU
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Susana U.
Jacksonville Beach, FL
2013 Hyundai Elantra Gt
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/29/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Bad experience
The mechanic showed me rust in the undercarriage & insinuated that the whole exhaust & brake systems were in danger of falling off & fixing it would cost thousands. He said my car must have been immersed in water (it has not) & scared me to the point t I was afraid to drive home. Luckily I know an independent mechanic who, after looking at the car, said that I will probably need new break pads in a few months, but otherwise the amount of rust is normal for a beach car.
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/29/2017 12:16 PM

Thank you for taking the time to share your experience with us. My sincere apologies as it is never our intention to scare you of your vehicle's condition. Looking at the photographs we took and attached to your multipoint inspection sheet, we would recommend having another "trusted" mechanic look it over again. The pictures clearly show how unsafe it is... We have always been upfront and honest with you and we didn't even try to sell you anything but rather recommended you contact your insurance company because in our professional opinion your vehicle is not road worthy. Also curious why your mechanic would say you would need brakes soon when your vehicle has only 12,000 miles? Again, our apologies for sharing the bad news with you and it would be my pleasure to discuss this further with you, as we truly care for all of our guests and keeping everyone safe on the road.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Joe King
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
DM
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Diane M.
Saint Augustine, FL
2013 Hyundai Azera
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/29/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great team working in service
I really like the guys and gals working in Service. They really go out of their way to explain things and answer questions.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/29/2017 12:19 PM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine. Happy new year.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
Client vérifié
Palm Coast, FL
2016 Hyundai Sonata
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
12/28/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
the cars
Can not be sure how long the service is going to take.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/30/2017 04:08 PM


 Thank you for sharing your service experience with us. Our sincere apologies on how long it took to complete your service. Danny will be contacting you to follow up.
Happy new year!!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
JW
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Joseph W.
St. Augustine, FL
2017 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/28/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
People/staff
Consistent
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/28/2017 12:02 PM


 Thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine.
Happy New year!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
JM
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James M.
Palm Coast, FL
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/28/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Quality seevice
I was very happy with the service they tested the battery and found a dead cell. Replaced it under warranty.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/28/2017 11:57 AM


 We greatly appreciate your kind words and continued loyalty to Hyundai of St Augustine.
Happy New Year.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
CS
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Christian S.
Ponte Vedra, FL
2014 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/28/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Clear and effective execution
They always are very clear on what needs to be accomplished with price and duration of time very much laid out in advance. They also make recommendations based on keeping my car running well.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/28/2017 11:37 AM

Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.
Happy New Year.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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