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SureCritic / St. Charles Hyundai / COURTNEY POKE
CP

COURTNEY POKE

Sales and Leasing Specialist
St. Charles Hyundai
"Best Dealership in the Business"
In this business, having a supportive group of professionals to work with is few and far between after almost 10 years in the car business, the integrity and professionalism of our staff cannot be matched.
Évaluation globale
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(9 reviews)
88

Critiques de COURTNEY POKE

PN
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Patricia N.
Florissant, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/15/2022
10
Catégorie : Sales
2nd Best Car Purchase Experience Ever!!
This is the best Car Dealership!! In June 2011, I purchased my very first Hyundai and I had an Outstanding Salesperson. However, when I re-visited the dealership for my 2nd Hyundai purchase, that Salesperson was no longer there. So, I mistakenly thought I could receive the same Excellence at the Napleton Dealership closer to my home. Unfortunately, I was wrong. Consequently, I returned to St. Charles Hyundai in January 2022 and was fortunate enough to be greeted by the service manager Mike. As a woman and a senior citizen there is always that fear that you will be taken advantage of and treated like a 2nd class citizen. However, from the moment we spoke, I suspected I had nothing to worry about. I was so right. Mike steered me in the direction of Courtney and my day got better and better. Not only was he knowledgeable about the specifics of the car I was interested in, he was also professional, patient, and courteous. In addition, he was extremely computer literate. Consequently, several glitches that would have made my auto purchase stressful and frustrating were completely avoided. He walked me through every concern I had about my new car purchase, he set up my blue link account and transferred all of my programmed driving and comfort features from my old Hyundai to my new Hyundai. He also made sure that my car was cleaned inside and out prior to my departure. It was such a pleasant car buying experience. In addition, I love, love, love my new car!!
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CP
COURTNEY POKE
Sales and Leasing Specialist
RW
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Rodney W.
Florissant, MO
2021 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2021
client vérifiéVérifié Client
Catégorie : Sales
Hyundai delivers more bang for the buck!
Hyundai is a brand you can trust. The cars just keep getting better with more features, better warranties and Hyundai stands behind their brand.
Hyundai is safe, comfortable, reliable and economical. Buy Hyundai, you won’t be disappointed!
Recommandé
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CP
COURTNEY POKE
Sales and Leasing Specialist
RH
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Ronald H.
Elsberry, MO
2021 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/22/2021
client vérifiéVérifié Client
Catégorie : Sales
No pressure
Easy transaction
Recommandé
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Odell S.
Saint Peters, MO
2020 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2021
client vérifiéVérifié Client
Catégorie : Sales
The layout of the show room
The courtesy and knowledge of the sales person.
Recommandé
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CP
COURTNEY POKE
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RB
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Richard B.
O Fallon, MO
2020 Hyundai Santa Fe
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/17/2021
client vérifiéVérifié Client
Catégorie : Sales
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
03/17/2021
Catégorie : Sales
Courtney salesman
Courtney was a great salesman for us an my daughter
Recommandé
JOSEPH J F. de St. Charles Hyundai a répondu le 03/17/2021 02:14 PM

Richard thank you for taking the time to reconsider the score. I understand from courtney that you would like to rescore us. Thank you for doing that

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COURTNEY POKE
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AB
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Andrew B.
Saint Peters, MO
2021 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2021
client vérifiéVérifié Client
Catégorie : Sales
Dealership is extremely clean and well designed.
I liked the way the people at the dealership made my wife and I feel welcome and they treated us with respect. The facility was exceptionally clean and in this era of covid-19 that is very important.
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Andrew J.
Saint Peters, MO
2021 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/12/2021
client vérifiéVérifié Client
Catégorie : Sales
My first Hyundai
I absolutely Love my Hyundai Sonata. This is my very first Hyundai and hands down I feel like I’m driving a Rolls Royce. I can’t even imagine what the top of the line car of their cars would be like. I’m so happy I chose Hyundai.
Recommandé
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Janice J.
Saint Louis, MO
2020 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/10/2020
client vérifiéVérifié Client
Catégorie : Sales
Great Experience
My husband and I went to see the Santa Fe with no commitment to make a purchase. Our experience was so great, we ended up purchasing the 2020 T model. Thank you Courtney Polk for making our purchase happen.
Recommandé
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Charles L.
O Fallon, MO
2021 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/06/2020
client vérifiéVérifié Client
Catégorie : Sales
Transparency and personality
Courtney Pike was amazing to work with. He showed me the vehicle I wanted to view and was very informational and factual about the vehicle. I told him what I could afford and he told me which trim level and packages fit into my price range. The process was very easy.
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9 sur 9 résultats
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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