CB

CHERYL BUCK

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(934 reviews)
100

KA
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Kenneth A.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/15/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
People seem to care about the customer
Excellent job
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/17/2017 07:05 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

IN
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Ingeborg N.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Inge Nierenberg
As always, friendly, efficient, professional and timely service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/12/2017 12:22 PM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Best Dealer Ever
Had great service from friendly and professional associates. Will have all my service done at this dealership. Keep up the good work. Thanks.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/12/2017 06:00 AM


Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.


Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

GH
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George H.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
friendly fast and efficient.
I'll be back.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/11/2017 02:40 PM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

CM
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Clinton M.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The employees
Absolutely
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/11/2017 08:14 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

CG
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Carmen G.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Hyundai of St Augustine
Friendly and knowledgeable staff, writers are thourough in their explanations of what is to be done and then what was done.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/10/2017 09:40 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

SM
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Susan M.
Ponte Vedra Beach, FL
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/09/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
seems like the same probelm they had with the 2016 models
wrote it on prior page
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/12/2017 12:20 PM

 Our apologies for the issues you are still having with your vehicle. Cheryl, your service consultant will be reaching out to you to assist you further. Thank you for your kind words and we appreciate your patience with this concern.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JC
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/08/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service
Timely, Courteous and Professional
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/10/2017 06:50 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/07/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
1/st service
Great service from very friendly staff. service performed in a very timely manner.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/10/2017 06:50 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

KR
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Kenneth R.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/07/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
Great customer service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/10/2017 06:23 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

LH
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Linda H.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/07/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Hyundai St. Augustine Service
Service was easy to schedule, prompt & thorough.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/07/2017 10:08 AM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JV
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/05/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service
Excellent service staff
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/06/2017 05:47 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

MY
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Manila Y.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/05/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The service
I would definitely recommend this place to everyone.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/05/2017 12:16 PM

We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

NB
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Nancy B.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/04/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Zzzzzzzz
Xxxxxxxx
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/05/2017 05:51 AM


We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

CP
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Charles P.
Palm Coast, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/04/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Better than the rest!
They cleaned my car well and did all inspections well.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/05/2017 05:52 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JV
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Judy V.
Saint Augustine, FL
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/01/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Scary
Went in for oil change changed 2 filters told them to check everything. They did. Iwas told would need 2 back ties eventually but they were ok for road trip. Driving down I 10 tire blows out. Thank God my husband was driving. I may go back to south Florida for future repairs where I leased the car
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/03/2017 02:03 PM

Thank you for taking the time to share your service experience. I am sorry to hear about your tire blow out and happy to hear you were okay. The tires were inspected for you and found to be in the yellow (4-5/32") which by industry standards is still safe to drive on. Of course all of our guest's safety is our main concern. Unfortunately, tire blow outs can and do happen regardless of how much tire life is left and once again, we are happy nobody was injured. Please contact me personally if you would like to discuss this further.


Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!

Sincerely,
Joe King
Service and Parts Director
Joeking@hyundaiofstaugustine.org
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

BJ
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Barre J.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
the people that work there treated everybody that was at the dealer ship
The people that work at the dealership
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/26/2017 11:56 AM


We thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

WS
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William S.
Jacksonville Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/24/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
good customer relations
Friendly and punctual greeting. Good and timely service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/26/2017 07:16 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RL
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Roger L.
Satsuma, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/24/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Honest, Quality work
Service representatives do a great job
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/26/2017 07:15 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

ML
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Mary L.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/24/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
GREAT PEOPLE GREAT SERVICE
The people here are always helpful and ready to answer my questions. They get me in and out in no time
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/26/2017 07:11 AM



Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.