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CHERYL BUCK

Hyundai of St. Augustine
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(934 reviews)
100

Critiques de CHERYL BUCK

TM
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Timothy M.
Palm Coast, FL
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/25/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
oil change
Got me in and out quick even though I didn't make an appt
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/25/2018 02:55 PM


 Thank you for your kind words describing your service experience with us.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
SR
STEVE RISLEY
JP
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Jeffrey P.
St. Augustine, FL
2016 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/25/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Thorough, friendly, honest.
Another easy convenient visit for my oil change and tire rotation.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/25/2018 02:21 PM


Thank you for taking the time to share your service experience with us and your continued loyalty to Genesis of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
SR
STEVE RISLEY
SS
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Sandra S.
Elkton, FL
2008 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/24/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Life with a Hyundai
Great service as always. Fast dependable service. In the past I always quit using the dealerships service department as soon as the warenty was up. Not this time .My hyundai is almost ten years old and has never been serviced any place but your dealership. You prices are competitive, and your service personel are RIGHT ON> Many thanks
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/24/2018 12:29 PM


 Thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
RO
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Randall O.
Saint Augustine, FL
2014 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/23/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Thoughtful
Thoughtful
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/24/2018 06:26 AM


 Thank you for your continued loyalty and for the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
SR
STEVE RISLEY
JS
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Janet S.
Palm Coast, FL
2010 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/22/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer Service
JEANNE couldn’t have been any nicer. She made my experience painless.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/22/2018 11:28 AM


 Thank you for sharing your experience with us. Our service team enjoys hearing how we are doing and are committed to customer satisfaction.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
Client vérifié
Ponte Vedra, FL
2017 Hyundai Tucson
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/20/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Don't know what u mean
Polite employees, fast service, free car wash
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/22/2018 05:45 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
GH
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George H.
St. Augustine, FL
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/20/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service, fast and efficient.
five stars all the way.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/22/2018 05:44 AM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
KM
KEITH MONDELLO
Client vérifié
Ponte Vedra, FL
2012 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/19/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service people
The service people were very nice and had the car ready sooner than I was originally told.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/19/2018 12:59 PM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
KM
KEITH MONDELLO
GW
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Gary W.
Roscoe, IL
2008 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/18/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Thanks for taking good care of car.
We come to St. Augustine each winter and have our car serviced before we head home. You have always been accommodating and efficient in servicing our car. We are very satisfied with the service dept.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/19/2018 06:01 AM


 Thank you for sharing your service experiences with us. Our service team enjoys reading your kind words. Have a safe trip back home and we shall see you next year.


It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
SR
STEVE RISLEY
Client vérifié
Saint Augustine, FL
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/18/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
"Best Service Team around"
As always, the service team is top notch here. I have purchased several cars from Hyundai of St. Augustine and it is all because i stopped there for service once before i was a customer and I was so impressed with the service that i became a customer knowing that i would be in great hands with the service team which is who you will see more often after the purchase. Highly recommend this team.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/19/2018 05:58 AM


 Thank you for taking the time to share your kind words with us. Our service team is dedicated to providing the best service experience we possibly can and enjoys reading how we are doing. We are truly blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
PR
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Pamela R.
Palm Coast, FL
2016 Hyundai Elantra Gt
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/18/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Still the Best!
My recent maintenance check and oil change was quick and efficient - and that's the way all of our interactions with this Hyundai dealership have been over the course of having 7 different vehicles from them!!!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/18/2018 02:00 PM


 We greatly appreciate you taking the time to share your experiences with us and your continued loyalty to Hyundai of St Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MB
MARK BOSWELL
JB
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Janet B.
Ponte Vedra Beach, FL
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/18/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service Dept. Sheryl is excellent. I travel just under 30,000 a year and need my car in tip top shape!
Very accommodating and honest.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/18/2018 12:24 PM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine. We agree, Cheryl is a tremendous asset to our service team.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
KM
KEITH MONDELLO
IN
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Ingeborg N.
St. Augustine, FL
2012 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/18/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Inge Nierenberg
Fast and efficient service always.
Friendliness and professionalism of all staff. especially Cheryl Bock, my service advisor.
It was a stormy, rainy day, even the car wash person greeted me as I arrived for my appointment.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/18/2018 05:56 AM


 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
JS
gravatar
Janet S.
Palm Coast, FL
2012 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/14/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
the people that work in st.augustine
above
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/15/2018 06:00 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MB
MARK BOSWELL
EL
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Eduardo L.
Saint Augustine, FL
2007 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/13/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service Dept is the Best
Happy to bring my used 2007 Hyundai Elantra to Hyundai of St. Augustine for service and oil change. The price for my service was competitive and I always use original parts. I was offered a loaner car and a beverage. Love it here.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/15/2018 05:57 AM

Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St. Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MS
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Mitchell S.
Saint Augustine, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/11/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great dealership
I always have a positive experience at this dealership. From the owner to sales to the service department, they are always pleasant and pressure free. This is what sets them apart from other dealers. No hassle, just professional courtesy. The service department is so good and so busy it takes weeks to get an appointment, even for a simple oil change. That speaks loudly to their quality. I just wish they would build ten more bays!!!!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/12/2018 07:06 AM


 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
JC
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James C.
St. Augustine, FL
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/11/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Nice visit.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/11/2018 02:20 PM


 We thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MB
MARK BOSWELL
Client vérifié
Saint Augustine, FL
2013 Hyundai Elantra
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
01/11/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
shouldn't take 2 plus hours to change the oil when you have an appointment time
Usually it doesn't take this long
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/12/2018 02:59 PM

Thank you for taking the time to share your service experience with us. Our sincere apologies for the uncharacteristic amount of time it took to service your vehicle, we were unfortunately having Internet problems. We appreciate you and value your time and continued loyalty to Hyundai of St. Augustine. Cheryl, your service advisor will be reaching to you.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/15/2018 05:50 AM


 Thank you for speaking with Cheryl and your continued loyalty to Hyundai of St Augustine. Once again, we are sorry for any inconvenience we may have caused and appreciate your understanding. We are committed to providing our guests with the service experience we pride ourselves on.


It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
CB
gravatar
Charles B.
Jacksonville, FL
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/10/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The Usual, Excellent
In and out on time at a fair price.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/10/2018 12:31 PM

Thank you for taking the time to share your service experiences with us and happy new year.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MB
MARK BOSWELL
WH
gravatar
William H.
Palm Coast, FL
2015 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/10/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
personal service
very accommodating and thorough
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/10/2018 06:10 AM

We greatly appreciate your continued loyalty and kind words. Happy new year!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MB
MARK BOSWELL
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