CA

Cheyanna Angevine

Service Advisor
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(600 reviews)
78

GW
gravatar
Georgia W.
Goodyear, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/10/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service and friendly personnel!
Very good service and punctuality!
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 02/10/2021 11:13 AM

Hi Georgia
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers always get the very best service1 i am glad to see that reflected on your last visit.  We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

MW
gravatar
Marcus W.
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/10/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Customer service and Great people
Service is always great, everytime I bring my car in it comes out cleaner and running smoother then ever. The staff is straight forward about what you'll be paying both when shopping for a vehicle and getting one serviced. On top of that they're all generally friendly!
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 02/10/2021 08:43 AM

Hi Marcus
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service1 I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

CT
gravatar
Clyde T.
Surprise, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/09/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Awesome
Never had a problem..fast and courteous service. Ms Angevine is great. Thanks for everything.
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 02/09/2021 01:32 PM

Hi Clyde
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers always get the very best service. I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the oppotunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

Client vérifié
Surprise, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/06/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
convenience
close to my home, attention to detail, listen to the client
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 02/08/2021 07:42 AM

 

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers always get the very best service. I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

Client vérifié
Surprise, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/06/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Hyundai
They did a excellent job servicing my car.
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 02/08/2021 07:42 AM

 

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers always get the very best service. I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

RK
gravatar
Roman K.
Surprise, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/05/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Rodeo Hyundai Service
Great place to get work performed.
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 02/05/2021 10:24 AM

Hi Roman
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service!  I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

MA
gravatar
Monica A.
Laveen, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Victor and his service team, Cheyanne
Thank you for taking good care of my car! I will see you again for the next service ?
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 02/05/2021 07:27 AM

Hi Monica
Thank yiou so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

DM
gravatar
Doug M.
Surprise, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Friendly staff and top notch tech that works together there.
Friendly staff and top notch tech that works together it make the whole going to the dealer a nice experience.
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 02/04/2021 11:25 AM

Hi Doug
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service!  I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

Client vérifié
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/27/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly Staff & Excellent vehicle maintenance!
Friendly Staff & Excellent vehicle maintenance!
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 01/28/2021 07:51 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experiencve with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

SD
gravatar
Scott D.
Surprise, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/22/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
5 Star Service!!!!
A HUGE THANK YOU to Cheyanna at Rodeo Hyundai in the Service Department! Her friendliness and professionalism , exceeded my expectations. She diagnosed what my problem was and was very communicative with me until the car was ready for pick up! From start to finish, I could not have been happier. We have been a “Hyundai Family” since 2011, with 4 Hyundai’s spread out across our Family. We are née to the area and this dealership and device depart was an incredible find. They just do it better. Thank you again Cheyanna, I would definitely recommend this Service Department. Keep up the great work, we will definitely be back for Service or our next née car purchase.
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 01/25/2021 07:24 AM

Hi Scott
Thank you so much for completing this survey. We appreciate you taking the time to share your experience you had with Cheyanna and our team. We here at Rodeo Hyundai always strive to ensure our customers  get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

JH
gravatar
John H.
Litchfield Park, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/22/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Amazing service department!
Cheyanna is my service advisor and has always done an admirable job anytime I come in. The technicians are top notch and Victor Vasquez is a great manager. I have been bringing my Hyundai’s here since 2017, and won’t take them anywhere else. Thank you Rodeo Hyundai!
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 01/25/2021 07:28 AM

Hi John
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

GW
gravatar
Georgia W.
Goodyear, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/15/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great personnel makes everything go quickly and smoothly.
When we purchased our new car there initially I was very impressed with the service given us with no high pressure salesmanship. We have been back there for our maintenance ever since and each visit has been very pleasant. This last visit was exceptional. Had our 30,000 maintenance done and expected it to be a little pricey, but your young lady found coupons and savings all making the service done much more reasonable. The cleanliness of our returned car was exceptional. Great job Rodeo Hyundai.
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 01/18/2021 09:07 AM

Hi Georgia

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers always get the very best service. I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

TP
gravatar
Todd P.
Surprise, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/14/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Very satisfied
Very professional people very kind they wanted to get us in and out as soon as they could
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 01/14/2021 01:48 PM

Hi Todd
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at  Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business.  we look forward to seeing you again and for  the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

CS
gravatar
Carl S.
Litchfield Park, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/12/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Customer Service at Rodeo Hyundai
Cheyanna the service representative is amazing. She took great care in servicing my SUV and keeping me posted on the status while I waited for it. It nice to find friendly service these days. Highly recommend going to this dealership for both service and purchasing a vehicle!
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 01/13/2021 07:37 AM

Hi Carl
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

JE
gravatar
Jack E.
Surprise, AZ
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/08/2021
client vérifiéVérifié Client
Catégorie : Service
Jack
Very personalable
Recommandé
Employés avec lesquels vous avez travaillé

JE
gravatar
Jack E.
Surprise, AZ
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/08/2021
client vérifiéVérifié Client
Catégorie : Service
Jack
Very personalable
Recommandé

Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
01/08/2021
Type de service : Repair
Catégorie : Service
Jack
Great service very timely
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 01/08/2021 07:34 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customersd always get the very best service!  I hope to speak to you soon regarding the negative experience you may have recieved. please feel free to contact me at 623-214-4154. We look forward to seeing you again and for the opportunity To earn a 5 star rating.

Employés avec lesquels vous avez travaillé

RH
gravatar
Richard H.
Surprise, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/07/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service Staff
Quick and efficient staff
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 01/08/2021 07:39 AM

Hi Richard
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers  get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

GP
gravatar
George P.
Buckeye, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/02/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
Quick and efficient service!
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 01/04/2021 10:11 AM

Hi  George

 Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers always get the very best service. I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

LP
gravatar
Lonnie P.
Moreno Valley, CA
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/02/2021
client vérifiéVérifié Client
Catégorie : Service
rescore complete
i have receiver a copy of my invoice from Cheyanna, and I am satisfied with all repairs at this time. Cheyanna wsa excellent in all ways of keeping me up to date on all repairs. she has been very helpful on all and any information I requested.
Recommandé
Employés avec lesquels vous avez travaillé

LP
gravatar
Lonnie P.
Moreno Valley, CA
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/02/2021
client vérifiéVérifié Client
Catégorie : Service
rescore complete
i have receiver a copy of my invoice from Cheyanna, and I am satisfied with all repairs at this time. Cheyanna wsa excellent in all ways of keeping me up to date on all repairs. she has been very helpful on all and any information I requested.
Recommandé

Avis original
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/31/2020
Type de service : Maintenance
Catégorie : Service
just waiting or work order copy.
I would like the work order copy for my records and to know what all was accomplished.
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 12/31/2020 02:54 PM

 Hi Lonnie

Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception.  I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4154. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

 

 

Alice Gonzales

Business Development Coordinator

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.