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SureCritic / Concessionnaire Hyundai / Ken Garff Hyundai Surprise / Cheyanna Angevine
CA

Cheyanna Angevine

Service Advisor
Ken Garff Hyundai Surprise
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(600 reviews)
78

Critiques de Cheyanna Angevine

Client vérifié
Goodyear, AZ
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/09/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service
Shout out to Cheyanna A.! She was very informative and professional! Rodeo Hyundai: Give her a pay grade raise!
Recommandé
Marie H., BDC de Ken Garff Hyundai Surprise a répondu le 10/09/2019 08:40 AM

We’re so happy your visit here went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome clients like you.


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employés avec lesquels vous avez travaillé
CA
Cheyanna Angevine
Service Advisor
BZ
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Bryce Z.
Surprise, AZ
2019 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/08/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Customer service was above and beyond great!
Thank you to rodeo Hyundai for taking care of me. You guys went above and beyond to make my experience a good one and for that I am grateful.
I will definitely return to rodeo Hyundai in the future.
Recommandé
Marie H., BDC de Ken Garff Hyundai Surprise a répondu le 10/08/2019 03:56 PM

I wanted to reach out to you Bryce, and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Tucson in the future!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employés avec lesquels vous avez travaillé
CA
Cheyanna Angevine
Service Advisor
Client vérifié
Surprise, AZ
2018 Hyundai Elantra
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/07/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Blank
I was told that my car would be washed including the wheels and tires shined. Car was washed, tires not shined.
Recommandé
Marie H., BDC de Ken Garff Hyundai Surprise a répondu le 10/07/2019 03:13 PM

We will be reviewing both our shop and advisors procedures to ensure nothing like this will happen again. Of course, I’m sure this is an empty consolation to you after the fact. However we would like the chance to make this up to you. Please give our Service Manager, Victor, a call at 623-214-4100 to further discuss the issue he may also be reaching out to you.


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employés avec lesquels vous avez travaillé
CA
Cheyanna Angevine
Service Advisor
WW
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Walker W.
Peoria, AZ
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/05/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
None
None
Recommandé
Marie H., BDC de Ken Garff Hyundai Surprise a répondu le 10/07/2019 08:25 AM

I wanted to reach out to you Walker, and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Elantra in the future and earn another 5 star rating!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employés avec lesquels vous avez travaillé
CA
Cheyanna Angevine
Service Advisor
Client vérifié
Surprise, AZ
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/03/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
great customer service
The people there are friendly and always willing to go out of their way for you.
Recommandé
Marie H., BDC de Ken Garff Hyundai Surprise a répondu le 10/03/2019 10:31 AM

I wanted to reach out to you and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Elantra in the future and earn another 5 star rating!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employés avec lesquels vous avez travaillé
CA
Cheyanna Angevine
Service Advisor
JB
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Judy B.
Buckeye, AZ
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/03/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
Complete checkup, explained services and helped in transition from out-of-state. Nice waiting area. Friendly service technician.
Recommandé
Marie H., BDC de Ken Garff Hyundai Surprise a répondu le 10/03/2019 10:31 AM

I wanted to reach out to you Judy, and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Sonata in the future and earn another 5 star rating!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employés avec lesquels vous avez travaillé
CA
Cheyanna Angevine
Service Advisor
JS
gravatar
Jamie S.
Waddell, AZ
2012 Hyundai Sonata Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/02/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly, reassuring and fast
I appreciate the customer service and the loaner car
Recommandé
Marie H., BDC de Ken Garff Hyundai Surprise a répondu le 10/02/2019 09:48 AM

I wanted to reach out to you Jamie, and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Sonata Hybrid in the future and earn another 5 star rating!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employés avec lesquels vous avez travaillé
CA
Cheyanna Angevine
Service Advisor
MG
gravatar
Michael G.
Waddell, AZ
2013 Hyundai Sonata Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/02/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Customer Service
Replace tires and oil change at a reasonable price...
Recommandé
Marie H., BDC de Ken Garff Hyundai Surprise a répondu le 10/02/2019 09:44 AM

I wanted to reach out to you Michael, and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Sonata Hybrid in the future and earn another 5 star rating!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employés avec lesquels vous avez travaillé
CA
Cheyanna Angevine
Service Advisor
Client vérifié
Los Angeles, CA
2013 Hyundai Elantra Coupe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/30/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The staff!
Great staff at Rodeo
Recommandé
Marie H., BDC de Ken Garff Hyundai Surprise a répondu le 09/30/2019 04:37 PM

Thank you for taking the time to complete the survey and a great review of our service department!  With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. You couldn’t be more right when you say our people are great. We agree!  We’re lucky to have found so many outstanding staff members. I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Elantra Coupe in the future!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employés avec lesquels vous avez travaillé
CA
Cheyanna Angevine
Service Advisor
Client vérifié
Sun City West, AZ
2017 Hyundai Sonata Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/29/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
15000 Mile Maintenance
Very courteous,cooperative, friendly, thorough staff.
Recommandé
Marie H., BDC de Ken Garff Hyundai Surprise a répondu le 09/30/2019 08:58 AM

I wanted to reach out to you and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Sonata Hybrid in the future and earn another 5 star rating!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employés avec lesquels vous avez travaillé
CA
Cheyanna Angevine
Service Advisor
JB
gravatar
Jill B.
Surprise, AZ
2019 Hyundai Veloster
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/26/2019
client vérifiéVérifié Client
Catégorie : Service
Service dept
Victor addressed my concerns and offered solutions. Gave positive feedback and direction for his team and took care of me! Thank you for the phone call!!!
Recommandé
Employés avec lesquels vous avez travaillé
CA
Cheyanna Angevine
Service Advisor
LV
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Lukys V.
El Mirage, AZ
2014 Hyundai Genesis Coupe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/26/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Amazing service
Highly recommend to come here
Recommandé
Marie H., BDC de Ken Garff Hyundai Surprise a répondu le 09/26/2019 02:25 PM

I wanted to reach out to you Lukys, and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Genesis Coupe in the future!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employés avec lesquels vous avez travaillé
CA
Cheyanna Angevine
Service Advisor
DG
gravatar
David G.
Sun City, AZ
2018 Hyundai Sonata
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/25/2019
client vérifiéVérifié Client
Catégorie : Service
Unforseen repair, quick follow up.
I purchased my vehicle at Rodeo Hyundai in November of 2018 and it was a great experience compared to other experiences I have had at other dealerships. My first oil change back in March went smoothly and they even washed the car for me. After my 2nd oil change on 9/23 I experienced an engine issue with the check engine light engaging on my way home. I called the dealership and headed back in. Considering I just left and had an oil changed performed, I figured it might be related but as it turned out the issue was a known recall issue with the 2018 Hyundai Sonata and other models with the "Knock Sensor Harness". The team at Rodeo Hyundai took there time to check all potential issues with the vehicle and requested to keep it overnight and I was offered a loaner. I did have some issues with the condition of the loaners offered and the initial lack of explanation of my specific issue but the parts and service director (Victor Vasquez) followed up with me the next day to explain the problem with the part that was replaced and go over recommendations for service moving forward. He also confirmed the extension of the warranty as a result of the known issue with the "Knock Sensor Harness". Victor also heard me out regarding my issue with the loaner program and assured me this would be addressed moving forward. Although I left the dealership concerned about the coincidental timing of the "knock sensor harness" going bad right after my oil change, Victor thoroughly went over the problem and assured me that Hyundai will stand behind their warranty if further repairs are necessary. I greatly appreciate the follow up and great service offered here.
Recommandé
Employés avec lesquels vous avez travaillé
CA
Cheyanna Angevine
Service Advisor
JB
gravatar
Jill B.
Surprise, AZ
2019 Hyundai Veloster
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/26/2019
client vérifiéVérifié Client
Catégorie : Service
Service dept
Victor addressed my concerns and offered solutions. Gave positive feedback and direction for his team and took care of me! Thank you for the phone call!!!
Recommandé
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
09/25/2019
Type de service : Repair
Catégorie : Service
Service Eval
Work wasn’t completed as requested. Safety issue with tire, not noted...no tire rotation complete. Second time I’ve had issues with service Dept of the 2 times I’ve visited
Non recommandé
Marie H., BDC de Ken Garff Hyundai Surprise a répondu le 09/25/2019 04:57 PM

Thank you for your time by sharing with us your experience you had with Cheyanna and our team. I want to personally reach out to you, I am very sorry to hear that your last experience with us was not a great one. It is always our goal to provide the very best service. With that being said I am disappointed to hear that this visit did not provide such experience. We hope to speak to you to resolve this issue in the near future. Feel free to contact me or the Service Manager, Victor, at 623-214-4121.  He will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicles needs.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Veloster in the future and earning a 5 star rating!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Marie H., BDC de Ken Garff Hyundai Surprise a répondu le 09/27/2019 08:20 AM

Thank you Jill, for the rescore.


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employés avec lesquels vous avez travaillé
CA
Cheyanna Angevine
Service Advisor
PG
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Pat G.
Waddell, AZ
2012 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/25/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
Found a problem with our steering and got it taken care of under warranty. We weren’t sure the problem would be found because the symptoms were very intermittent. Feel safe driving our car again and it feels great!
Recommandé
Marie H., BDC de Ken Garff Hyundai Surprise a répondu le 09/25/2019 02:30 PM

Thank you Pat, for taking the time to complete the survey and a great review of our service department! Our dealership aims to deliver the highest quality vehicle care. We love to hear about these positive experiences I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Sonata in the future and receiving another 5 star rating!!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employés avec lesquels vous avez travaillé
CA
Cheyanna Angevine
Service Advisor
DG
gravatar
David G.
Sun City, AZ
2018 Hyundai Sonata
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/25/2019
client vérifiéVérifié Client
Catégorie : Service
Unforseen repair, quick follow up.
I purchased my vehicle at Rodeo Hyundai in November of 2018 and it was a great experience compared to other experiences I have had at other dealerships. My first oil change back in March went smoothly and they even washed the car for me. After my 2nd oil change on 9/23 I experienced an engine issue with the check engine light engaging on my way home. I called the dealership and headed back in. Considering I just left and had an oil changed performed, I figured it might be related but as it turned out the issue was a known recall issue with the 2018 Hyundai Sonata and other models with the "Knock Sensor Harness". The team at Rodeo Hyundai took there time to check all potential issues with the vehicle and requested to keep it overnight and I was offered a loaner. I did have some issues with the condition of the loaners offered and the initial lack of explanation of my specific issue but the parts and service director (Victor Vasquez) followed up with me the next day to explain the problem with the part that was replaced and go over recommendations for service moving forward. He also confirmed the extension of the warranty as a result of the known issue with the "Knock Sensor Harness". Victor also heard me out regarding my issue with the loaner program and assured me this would be addressed moving forward. Although I left the dealership concerned about the coincidental timing of the "knock sensor harness" going bad right after my oil change, Victor thoroughly went over the problem and assured me that Hyundai will stand behind their warranty if further repairs are necessary. I greatly appreciate the follow up and great service offered here.
Recommandé
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
09/25/2019
Type de service : Maintenance
Catégorie : Service
Oil change to major repair.
I went in for an oil change at 7500 miles (2nd oil change, car was purchased new) and when I left the car stalled and the check engine light came on. I was told the problem was with the "Knock Sensor Harness" and unrelated to the oil change although the timing could not be more coincidental. I was then told the repair would take an hour to two hours and after an hour waiting, was told a different technician would have to take a look and I would have to leave the vehicle over night. I was offered 2 very dirty loaners, one with only 37 miles to empty. Not a good look as far as loaners go. I assume the repair was done correctly but no one sat down with me to really explain things (what the part does? Why it failed? If there are other things to look for in the future?). I had a very positive experience purchasing the vehicle here last November and my first oil change went smoothly but this was a bad experience overall.
Recommandé
Marie H., BDC de Ken Garff Hyundai Surprise a répondu le 09/25/2019 01:36 PM

I wanted to reach out to you David, and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Sonata in the future and earn another 5 star rating!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Marie H., BDC de Ken Garff Hyundai Surprise a répondu le 09/25/2019 01:55 PM

David, I sent this over to Victor, our Service Manager.  He would like to touch base with you regarding your experience on this visit.  


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Marie H., BDC de Ken Garff Hyundai Surprise a répondu le 09/26/2019 09:20 AM

Hi David, Thank you for the rescore.  I'm glad Victor was able to explain things and work out this issue with you.  Next time you are in, introduce yourself.

Thanks again.


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employés avec lesquels vous avez travaillé
CA
Cheyanna Angevine
Service Advisor
OP
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Owen P.
Sun City West, AZ
2017 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/25/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Wonderful personnel who do NOT run around in Gucci suits. No bull
All personnel appear satisfied in their positions. That is important. Customers sense that. Clean facilities. Victor Vasquez I have known since Avondale. Everything about him is positive.
All personnel are nice and not fake. NO BULL.
Recommandé
Marie H., BDC de Ken Garff Hyundai Surprise a répondu le 09/25/2019 11:06 AM

I wanted to reach out to you Owen, and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Santa Fe Sport in the future and earn another 5 star rating!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employés avec lesquels vous avez travaillé
CA
Cheyanna Angevine
Service Advisor
TK
gravatar
Tom K.
Surprise, AZ
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/25/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always best service!
Check engine light came on, dropped the car with Cheyanna and told her what happened when the light when on. Got a call back less than an hour later with an update and cost. Repair was completed very quickly without hassle.

Cheyanna is the best, all my maintenance, oil changes, and repairs -which are far and few between- are handled by her. Always happy to help and extremely accommodating!
Recommandé
Marie H., BDC de Ken Garff Hyundai Surprise a répondu le 09/25/2019 09:48 AM

I wanted to reach out to you Tom, and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Elantra in the future and earn another 5 star rating!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employés avec lesquels vous avez travaillé
CA
Cheyanna Angevine
Service Advisor
WK
gravatar
William K.
Buckeye, AZ
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/25/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Always Great Service!
Their response time is great, friendly, comfortable place to wait for them to finish. Never any complaints with Rodeo or the staff.
Recommandé
Marie H., BDC de Ken Garff Hyundai Surprise a répondu le 09/25/2019 09:48 AM

I wanted to reach out to you William, and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Sonata in the future and earn another 5 star rating!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employés avec lesquels vous avez travaillé
CA
Cheyanna Angevine
Service Advisor
FS
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Fatima S.
Phoenix, AZ
2018 Hyundai Elantra Gt
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/24/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always a great experience
Great employees and great prices
Recommandé
Marie H., BDC de Ken Garff Hyundai Surprise a répondu le 09/24/2019 09:09 AM

I wanted to reach out to you Fatima, and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Elantra GT in the future and earn another 5 star rating!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employés avec lesquels vous avez travaillé
CA
Cheyanna Angevine
Service Advisor
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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