CA

Cheyanna Angevine

Service Advisor
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(600 reviews)
78

AB
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Amanda B.
Surprise, AZ
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/20/2020
client vérifiéVérifié Client
Catégorie : Service
Had some issues, but they were fixed
I took the car in for some warranty work, and the car was scratched. My husband noticed it when we picked it up. The car had to be taken for over a week to have the door repainted to fix the scratch. We got a loaner for the time. It was a fairly easy process. Cheyenna was good at communicating updates with us during the repair process.
Recommandé
Employés avec lesquels vous avez travaillé

Client vérifié
New River, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/19/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Nice people great service
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 12/21/2020 07:38 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

CW
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Charles W.
Buckeye, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/11/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Cheyenne was a pleasure to work with
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 12/14/2020 07:44 AM

Hi Charles
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai alwyas strive to ensure our customers always get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

TP
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Troy P.
Litchfield Park, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/11/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service advisor
Service advisor was great
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 12/11/2020 02:01 PM

Hi Troy
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service!  I am glad to see that reflected on your last visit. We appreciate your feedback as well as your business. We look forwawrd to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

TM
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Todd M.
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/11/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Fast, friendly service.
I have taken my vehicle here many times. Rarely a wait and the wash your car after every service visit. I have worked with Cheyanna twice and she was very professional and took steps above and beyond. They also gave me a price match on the tires I bought.
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 12/11/2020 12:19 PM

Hi Todd
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to insure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. we  look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

ED
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Elnora D.
Surprise, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/09/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great experience
I have always had kind, courteous and knowledgeable employees. Just a positive experience every time I come.
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 12/10/2020 07:35 AM

Hi Elnora
Thank you for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you agian and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

GK
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Gloria K.
Goodyear, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/04/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Friendly and fast service
Place is nice.very friendly staff and fast service , my car was done in an hour.
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 12/07/2020 09:14 AM

Hi Gloria
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflecterd on your last visit. We value your feedback as well as your business. We look forweard to seeing you agian and for the oppoortunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

HS
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Howard S.
Surprise, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/04/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Dealer
I purchased my first Hyundai (2021 Tucson Ultimate). I love the car. Good experience with sales representative and my first maintenance appointment.
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 12/04/2020 12:13 PM

Hi Howard
Thank you for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service. I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportuity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

AB
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Amanda B.
Surprise, AZ
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/20/2020
client vérifiéVérifié Client
Catégorie : Service
Had some issues, but they were fixed
I took the car in for some warranty work, and the car was scratched. My husband noticed it when we picked it up. The car had to be taken for over a week to have the door repainted to fix the scratch. We got a loaner for the time. It was a fairly easy process. Cheyenna was good at communicating updates with us during the repair process.
Recommandé

Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/04/2020
Type de service : Repair
Catégorie : Service
Car returned damaged after service
Car was scratched after service. Needs repairs.
Non recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 12/04/2020 07:10 AM

Hi  Amanda

Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception.  I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4154. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

 

 

Alice Gonzales

Business Development Coordinator

Employés avec lesquels vous avez travaillé

Client vérifié
Surprise, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/03/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Happy
Hyundai always make sure they meet my needs
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 12/03/2020 07:20 AM

Thank you so much for completing this survey. We appreciate you taking the tine to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the  very best service! I am glad to see that reflected on your last visit. We value yiour feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

Client vérifié
Ontario, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/30/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
good service
Good service.
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 12/01/2020 07:28 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai  always strive to ensure our customers get the very best service. I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

PR
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Patricia R.
Surprise, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/28/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service as Always!
Treated like family every time and get the best in service!
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 11/30/2020 07:57 AM

Hi Patricia
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

SU
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Seth U.
Goodyear, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/20/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
Thanks as always for the fast efficient service visit.
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 11/23/2020 07:57 AM

Hi Seth
Thank you so much for completing this survey. We appreciate you taking the time to share with us your experience. We here at Rodeo Hyundai strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value yoiur feedback as well as your business. We look forwar to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

DS
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Devon S.
Buckeye, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/18/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Work
Brought my 2016 Hyundai Veloster in for an oil change. My service advisor Cheyanna was super easy to work with and I would highly recommend her to my friends. If I could give her 10 stars I would but 5 shall do. She returned my vehicle in excellent working condition and the price she charged me was great.
Thanks Hyundai & Cheyanna
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 11/19/2020 07:29 AM

Hi Devon
Thank you so much for completeing this survey. We appreciate you taking the time to share your excperience with Cheyanna and our team. Here at Rodeo Hyundai we strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

Client vérifié
Surprise, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/17/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Very friendly
Very friendly and fast service
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 11/18/2020 07:45 AM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

CT
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Clyde T.
Surprise, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/16/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Awesome
The young lady we had was outstanding.
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 11/17/2020 07:38 AM

Hi Clyde
I wanted to reach out to you and thank you for takiing the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

JD
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Joseph D.
Surprise, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/16/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Hyundai Service
It is a clean, friendly place to wait while my car is being serviced and all service people have been reliable.
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 11/17/2020 07:44 AM

Hi Joseph
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

BC
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Brian C.
Surprise, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/16/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Quick and friendly
Great work
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 11/17/2020 07:47 AM

Hi Brian
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. we look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

Client vérifié
El Mirage, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/13/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Chey
A+
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 11/16/2020 08:45 AM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

Client vérifié
Sun City West, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/05/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Pleased as always
Great customer service. Quick and efficient service.
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 11/06/2020 07:41 AM

I wanted to reach out to you and thank you for takiing the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you agian and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.