CA

Cheyanna Angevine

Service Advisor
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(600 reviews)
78

WB
gravatar
William B.
Buckeye, AZ
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/05/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Retired
Very professional.
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 11/06/2020 07:44 AM

Hi William
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

JW
gravatar
John W.
Surprise, AZ
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/30/2020
client vérifiéVérifié Client
Catégorie : Service
Recall Service
Everything was taken care of properly and the vehicle was washed.
Recommandé
Employés avec lesquels vous avez travaillé

Client vérifié
Waddell, AZ
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/30/2020
client vérifiéVérifié Client
Catégorie : Service
Re-score after talking to Victor
I give credit to Rodeo Hyundai for reaching out to me after my bad review. I am satisfied that the issues were addressed.
Recommandé
Employés avec lesquels vous avez travaillé

VE
gravatar
Vivian E.
Buckeye, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/29/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
great service
always treat us like family
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 10/30/2020 08:32 AM

Hi Vivian
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

JW
gravatar
John W.
Surprise, AZ
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/30/2020
client vérifiéVérifié Client
Catégorie : Service
Recall Service
Everything was taken care of properly and the vehicle was washed.
Recommandé

Avis original
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/29/2020
Type de service : Repair
Catégorie : Service
Recall Service
Good service, just a communication problem between employees.
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 10/29/2020 04:09 PM

Hi John

Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception.  I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4154. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

 

 

Alice Gonzales

Business Development Coordinator

Cheyanna A., Business Development Coordinator de Ken Garff Hyundai Surprise a répondu le 10/30/2020 03:58 PM

Hi John

Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception.  I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4154. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154
Employés avec lesquels vous avez travaillé

JB
gravatar
John B.
Buckeye, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/28/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
John Bowie’s service & paint & leather protection.
Great service & courteous staff.
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 10/28/2020 12:40 PM

Hi John
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

Client vérifié
Waddell, AZ
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/30/2020
client vérifiéVérifié Client
Catégorie : Service
Re-score after talking to Victor
I give credit to Rodeo Hyundai for reaching out to me after my bad review. I am satisfied that the issues were addressed.
Recommandé

Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
10/28/2020
Type de service : Maintenance
Catégorie : Service
Rodeo Hyundai
Sold something probably did not need and told my new tires were showing wear.
Non recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 10/28/2020 12:35 PM

 Hi Rj

Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception.  I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4100 I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

 

 

Alice Gonzales

Business Development Coordinator

Employés avec lesquels vous avez travaillé

RO
gravatar
Randy O.
Goodyear, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/27/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service Dept
Great place to get your vehicle repaired! In and out in a timely manner. No hassles. Service manager heads up a great department. They make it happen.
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 10/27/2020 12:59 PM

Hi Randy
I wanted to reach out to you and thank you for taking time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

Client vérifié
Buckeye, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/26/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always great business
Always the best service
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 10/27/2020 08:27 AM
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.
Employés avec lesquels vous avez travaillé

Client vérifié
Goodyear, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/23/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
great service
great service
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 10/23/2020 08:35 AM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. we here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

MF
gravatar
Mary F.
Sun City West, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/20/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
It could be cheaper
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 10/21/2020 01:57 PM

Hi Mary
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai apppreciate your feedback as well as your business. We look fiorward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

Client vérifié
Surprise, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/16/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
excellent service
Tank you
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 10/19/2020 08:59 AM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

JR
gravatar
Jeffrey R.
Goodyear, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/09/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service Desk
Very prompt. Kept me informed. Good prices. Will go back
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 10/09/2020 08:48 AM

Hi Jeffrey
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

BP
gravatar
Bradley P.
Buckeye, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/07/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great people
I will buy my next car here
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 10/08/2020 08:48 AM

Hi Bradley
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflectred on your last visit. We here at Rodeo Hyuhdai appreciate your feedback as well as your business. We look forward  to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

TW
gravatar
Tom W.
Sun City West, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/07/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Cheyenne does a super job
Well pleased
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 10/07/2020 08:22 AM

Hi  Tom
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeoi Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

KM
gravatar
Kyle M.
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/01/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Great service. Timing belt replacement. Got it done same day.
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 10/01/2020 08:19 AM

Hi Kyle
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

FS
gravatar
Fatima S.
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/25/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly Staff & Excellent vehicle maintenance!
All staff is very polite and very helpful. I always come here for my car maintenance since they offer unbeatable prices and the maintenance crew does an excellent job!
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 09/25/2020 11:22 AM

Hi Fatima
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

CJ
gravatar
Colton J.
Surprise, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/23/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Awesome swrvice
Excellent customer service!
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 09/24/2020 09:00 AM

Hi Colton
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate yoiur feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

MP
gravatar
Marsine P.
Buckeye, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/18/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service with a Smile
I love how they provide an explanation on what services are recommended vs what is required. They give you facts not fiction. There is no upselling of un necessary services. And you get a free car wash to knock the dust off, with a smile! All are great, the last time I requested Cheyanne but all are excellent.
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 09/21/2020 09:19 AM

Hi Marsine
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit.  We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

BS
gravatar
Ben S.
Surprise, AZ
ReScore Avis™
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
09/10/2020
client vérifiéVérifié Client
Catégorie : Service
Oil change
Oil was changed.
Recommandé
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.