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SureCritic / Exclusively European / Blake N.
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Blake N.

Service Advisor
Exclusively European
Évaluation globale
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(11 reviews)
100

Critiques de Blake N.

LG
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Lyric G.
Charleston, SC
Volkswagen Beetle
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2025
client vérifiéVérifié Client
10
Great work
Great work, knowledgeable about my VW beetle that had needed a good bit of work (especially the electrical work needed). They made sure to explain the issues to me before working on the car and did great, especially since I know it’s difficult working with electrical issues in VWs and other European cars. Overall great experience, thank you.
The Team a. de Exclusively European a répondu le 05/18/2025 09:39 AM

It's fantastic to hear about your great experience! We love a good electrical puzzle, especially when it's a classic like the VW Beetle.

Employés avec lesquels vous avez travaillé
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Blake N.
Service Advisor
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Katie K.
Service Advisor
SW
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Sean W.
Mount Pleasant, SC
BMW Z4
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/12/2025
client vérifiéVérifié Client
10
Excellent Service for My BMW Z4!
Exclusively European did an outstanding job fixing my BMW Z4. They quickly diagnosed the issue and had it repaired within just two days. I was back on the road in no time! Their expertise and efficiency are truly impressive. I highly recommend them to anyone needing reliable service for their European vehicles.
The Team a. de Exclusively European a répondu le 05/15/2025 09:39 AM

It sounds like your BMW Z4 is back to being the road warrior it was meant to be! We're glad our team could help you get back on your adventures quickly.

Employés avec lesquels vous avez travaillé
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Blake N.
Service Advisor
Client vérifié
Charleston, SC
Audi Q3
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/21/2025
client vérifiéVérifié Client
10
Efficient and helpful always
Great service as usual . They do a great job and provide good advice on maintaining your car.
The Team a. de Exclusively European a répondu le 04/24/2025 09:38 AM

We appreciate your support and are delighted you found our service and advice helpful. Keep cruising smoothly!

Employés avec lesquels vous avez travaillé
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Blake N.
Service Advisor
JJ
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Joanne J.
Mount Pleasant, SC
BMW 4 Series
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/24/2025
client vérifiéVérifié Client
10
Great service and thorough explanations
Always appreciate how carefully all recommendations and options are explained. This is my second BMW serviced by Exclusively European and feel that I’m treated very fairly.
The Team a. de Exclusively European a répondu le 03/27/2025 09:38 AM

We’re glad to hear our recommendations hit the mark! Fair treatment is the name of the game here at Exclusively European.

Employés avec lesquels vous avez travaillé
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Blake N.
Service Advisor
Client vérifié
Mount Pleasant, SC
BMW X7
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/14/2025
client vérifiéVérifié Client
10
Great Service
Great service, very professional and friendly staff.
The Team a. de Exclusively European a répondu le 02/17/2025 09:36 AM

We're glad you enjoyed the friendly service; it's like a warm hug with a side of professionalism! Your support means a lot to us.

Employés avec lesquels vous avez travaillé
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Blake N.
Service Advisor
JM
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Jeremie (Jerry) M.
Summerville, SC
BMW 430i Gran Coupe xDrive
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/10/2025
client vérifiéVérifié Client
10
BMW Maintenance
Great service! Friendly and professional staff
The Team a. de Exclusively European a répondu le 01/13/2025 09:36 AM

We're glad you enjoyed our service—our team is all about friendly professionalism, like a warm cup of coffee in a suit!

Employés avec lesquels vous avez travaillé
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Blake N.
Service Advisor
CV
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Chris V.
Charleston, SC
Volvo XC40
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/02/2025
client vérifiéVérifié Client
9
Flexibility and customer relations
I originally brought the car in for just an oil change and needed it back by noon, but at drop off I remembered it has never has a brake fluid flush and asked if that could be fit into the timeframe I had available. "Absolutely" was the answer.

Next we discovered the battery was bad, it was the original, and needed to be replaced.

Even after the curveballs and audibles you all were still able to get the car back to me in the time I had available making things just easier.

Thank you for being flexible and working to provide the best service possible.
The Team a. de Exclusively European a répondu le 01/05/2025 09:38 AM

It sounds like we turned a simple pit stop into a full service adventure. Glad we could keep you on the road and on schedule!

Employés avec lesquels vous avez travaillé
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Blake N.
Service Advisor
BL
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Bill / Betsy L.
Mount Pleasant, SC
BMW 4 Series
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/19/2024
client vérifiéVérifié Client
10
Replacement of display unit
Excellent and quick service as always!!
The Team a. de Exclusively European a répondu le 11/22/2024 09:37 AM

We appreciate your loyalty and are delighted our service hits the spot! Quick and excellent is our middle name.

Employés avec lesquels vous avez travaillé
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Blake N.
Service Advisor
WB
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Wendell B.
Ladson, SC
BMW 3 Series
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/15/2024
client vérifiéVérifié Client
10
Fast and Efficient
Very nice and informative about my repairs. Excellent communication skills.
The Team a. de Exclusively European a répondu le 11/18/2024 09:36 AM

We appreciate the feedback and are delighted our communication was on point! Repair updates are like the icing on the cake, aren't they?

Employés avec lesquels vous avez travaillé
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Paul D.
General Manager
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Blake N.
Service Advisor
Client vérifié
Isle Of Palms, SC
MINI Cooper Coupe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/23/2024
client vérifiéVérifié Client
10
Overall Service
Their service, service writers, management and technician are always professional and courteous. Annual service and inspection are detailed and recommendations for repairs are only when absolutely necessary or within scheduled timeframes.
The Team a. de Exclusively European a répondu le 09/26/2024 09:37 AM

We appreciate your vote of confidence in our team; it's great to know you feel well taken care of without any unnecessary drama!

Employés avec lesquels vous avez travaillé
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Blake N.
Service Advisor
JW
Jeanne W.
Mount Pleasant, SC
BMW 3 Series
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/18/2024
client vérifiéVérifié Client
10
Highly recommend!
I am so glad I found this business to service my BMW. I find that they are honest and provide excellent customer service. Highly recommend!
The Team a. de Exclusively European a répondu le 09/21/2024 09:39 AM

We're delighted to hear that you've had such a positive experience with our service! Honesty and excellent customer care are our secret ingredients for keeping those BMWs purring smoothly. Your recommendation means a lot to us—after all, it's always nice to have friends in high places, especially when they're behind the wheel!

Employés avec lesquels vous avez travaillé
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Blake N.
Service Advisor
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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