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BEN GIRARD

Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1203 reviews)
87

PG
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Paula G.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/06/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly, professional, honest information and explanations, and great service.
Facilities are bright and clean. Ben Girard is the consummate Service Rep displaying exceptional knowledge, experience and skill on the vehicles being serviced. His honesty in explaining work performed, as well as answering your questions, exemplifies Earnhardt's motto of "That Ain't No Bull".
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/25/2019 03:32 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

JD
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James D.
Mesa, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/31/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Title
Good Fast Service.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/12/2019 11:34 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look fowrard to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/30/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service!
Brought my car in for a recall and had an issue I thought was related. They found out it wasn’t but it was a simple fix and they took care of it for me for no cost. Awesome service here and helpful staff. Will be back.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/25/2019 03:28 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

KK
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Karin K.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/28/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent service. Ben is Great !!!
Excellent service
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/25/2019 03:26 PM

Thank you for the excellent review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

JG
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Joan G.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/27/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Car service
Great job I even got in early thanks
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/12/2019 11:26 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look fowrard to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/27/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Continued looking for the problem that existed almost since it was purchased.
Hopefully they found the problem and fixed it after 3 or 4 times. The car was not dependable and would not start. Had to be towed into the dealer 3 or 4 times at least for the same problem. If it occurs again, we will look into alternatives. We need to have a dependable car because of medical issues that occur. This car has not been dependable. We have had an Equis, Genesis (top of the line), and the Genesis G90. The only car with a problem has been the 2015 Genesis.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/25/2019 03:26 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Mesa, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/27/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Karen T
Awesome , professional service.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/25/2019 03:25 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

PG
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Paul G.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/27/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
15,000 service
Great service. Great valet service. Highly recommended
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/12/2019 11:26 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look fowrard to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

DI
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David I.
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/27/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
The service department and employees are always great!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/25/2019 03:10 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundia dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/24/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
EARNHARDT HYUNDAI
I have bought 3 cars from Earnhardt and always go there for service. The people are very friendly and always take good care of my car.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/12/2019 11:25 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look fowrard to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

BM
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Barbara M.
Surprise, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/23/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service dept
As always another great service experience !
Ben Girard is absolutely fantastic as always .
He makes my visit very easy and keeps up in what I need to have done .
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/25/2019 03:09 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundia dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

CG
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Constance G.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/23/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Relax at the Hyundai dealership!
I love the atmosphere of Hyundai when going in for service. To wait for the car you get to have coffee, a sweet treat or a bagel & cream cheese! You can east in front of the TV, read a magazine or browse at the cars in the show room. Clean atmosphere, and friendly people. What more can you ask for?
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/25/2019 03:24 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

FC
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Francisco C.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/21/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Great service always.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/25/2019 03:09 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundia dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Gilbert, AZ
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
08/20/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Concenvenice
My first driver seemed quite crumpy. I tried 3 times to start a conversation. He seemed like the wrong guy for the job.
My main contact at the counter could not have been better. - Ben
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 08/22/2019 11:40 AM

Thank you for the positive review despite our crumpy driver.  So strange both of our drivers have been with us a long time, we're glad Ben was able to save the day though.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

DS
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David S.
Fountain Hills, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/20/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Outstanding Service
Service consultant, Ben Girard, provided outstanding customer service.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/25/2019 03:06 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundia dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

TT
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Ted T.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/15/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
My Service Rep, Ben Girard, is the best! Always so polite and helpful and if can help lower your bill with a coupon, he will. The free breakfast is great too while you are getting your car serviced.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/25/2019 03:05 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundia dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

WG
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Wallace G.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/15/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
great service and maintenance work
great service and maintenance work
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/25/2019 03:05 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundia dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

EH
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Ethel H.
Mesa, AZ
2018 Hyundai Ioniq Plugin Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/15/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Dealership
Service performed as requested with no up selling pressure. Service waiting area very comfortable.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 09/25/2019 03:04 PM

Thank you for the 5-star review.

We are happy to be your Hyundia dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

MO
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Michael O.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/13/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Repair
The repair was done fast and quick even though it was the noon hour.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 08/22/2019 01:45 PM

Thank you for the great review and recommendation.

We are happy to be your dealershipo and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

DS
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David S.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/11/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Ben Girard
Ben Girard the service advisor is very knowledgeable & professional, always get great service.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 08/22/2019 11:51 AM

Thank you for the excellent review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.