BD

BRAD DEAN

Évaluation globale
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1492 reviews)
76

RZ
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Raymond Z.
St. Louis, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/10/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
-excellent service
-
Recommandé
Brad D. de St. Charles Hyundai a répondu le 01/10/2018 12:14 PM

Thank you for the perfect five star survey. We greatly appreciate your feedback and hope to see you soon!

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé

DC
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Dale C.
Foley, AL
2016 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/08/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly
Excellent staff very pleasant and helpful!!’
Recommandé
Brad D. de St. Charles Hyundai a répondu le 01/09/2018 02:25 PM

Thank you for the great five star survey. We greatly appreciate all your continued business with us!

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé

CD
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Carisa D.
Saint Peters, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/08/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Amazing!
My car was in for a safety recall and it only took a matter of minutes! Thank you!
Recommandé
Brad D. de St. Charles Hyundai a répondu le 01/09/2018 02:25 PM

Thank you for the great five star survey. We greatly appreciate all your continued business with us!

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé

Client vérifié
O Fallon, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/08/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good to go
Fast , efficient, reasonable.
Recommandé
Brad D. de St. Charles Hyundai a répondu le 01/09/2018 05:39 AM

Thank you for the great five star survey. We greatly appreciate all your continued business.

Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé

JH
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James H.
O'Fallon, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/08/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change
I have never had a problem with the Service Dept. Bob has always taken very good care of us.
Recommandé
Brad D. de St. Charles Hyundai a répondu le 01/09/2018 05:38 AM

Thank you for the great five star survey. We greatly appreciate all your continued business.

Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé

JJ
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James J.
Florissant, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/05/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
great service
Great service eith very friendly and helpful employees.
Recommandé
Brad D. de St. Charles Hyundai a répondu le 01/08/2018 05:04 AM

Thank you for the great five star survey on your recent service trip to our dealership. We very much appreciate all your continued business done with our dealership.

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé

VB
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Victoria B.
Saint Charles, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/03/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
courteous service
I have been here twice for routine maintenance since moving here and I have no complaints about my experience.
Non recommandé
Brad D. de St. Charles Hyundai a répondu le 01/03/2018 08:43 AM

Thank you for the perfect five star survey on your recent service with our dealership. Hope to see you soon for your next routine service with us!

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé

TF
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Tom F.
Saint Charles, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/03/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great location for me and quick service!
Always quick and friendly service!
Recommandé
Brad D. de St. Charles Hyundai a répondu le 01/03/2018 05:52 AM

Thank you for the perfect five star survey on your recent service with our dealership. Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé

RU
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Rebecca U.
Florissant, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/02/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer service
Called to make an appointment for oil change, tire rotation. Spoke to Kelly in service dept., she answered a couple of questions I had with professionalism and knowledge about my vehicle. Great service!
Recommandé
Brad D. de St. Charles Hyundai a répondu le 01/03/2018 05:39 AM

Thank you for the great five star survey on your recent service trip to our dealership. Hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé

Client vérifié
O Fallon, MO
2010 Hyundai Genesis Co
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/02/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good visit
Work was done right and on time!
Recommandé
Brad D. de St. Charles Hyundai a répondu le 01/03/2018 05:39 AM

Thank you for the very positive five star survey. Glad we could help keep your Hyundai running smooth!

See you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé

Client vérifié
Saint Charles, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/02/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quality everytime
Fast and quality service
Recommandé
Brad D. de St. Charles Hyundai a répondu le 01/03/2018 05:39 AM

Thank you for the great five star survey on your recent service trip to our dealership. Hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé

Client vérifié
Saint Peters, MO
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
01/02/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
dealer good
don't buy hyundai
Non recommandé
Brad D. de St. Charles Hyundai a répondu le 01/03/2018 05:57 AM

Thank you for taking the time to take our survey. Your business is very important to us and i will for sure look over your recent service to be sure the correct amounts were applied. Thank you for choosing our dealership for your Hyundai needs.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé

Client vérifié
Saint Charles, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/01/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil Change
I had an oil Change
Recommandé
Brad D. de St. Charles Hyundai a répondu le 01/03/2018 05:52 AM

Thank you for the perfect five star survey on your recent service with our dealership. Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé

Client vérifié
Saint Charles, MO
2013 Hyundai Elantra Co
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/30/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
n/a
n/a
Recommandé
Brad D. de St. Charles Hyundai a répondu le 01/03/2018 05:52 AM

Thank you for the perfect five star survey on your recent service with our dealership. Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé

JA
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Joseph A.
Saint Charles, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/29/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
excellent service an professional staff.
clean an neat. could have a few snacks.
Recommandé
Brad D. de St. Charles Hyundai a répondu le 12/29/2017 01:41 PM

Thank you for the perfect five star survey on your recent service trip to our dealership.

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé

DS
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David S.
O'Fallon, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/29/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always willing to help in any way.
Wish Hyundai would have told us about the warning light. The manual is very inaccurate. Needs improvement! Caused a lot of anxiety on our part.
Recommandé
Brad D. de St. Charles Hyundai a répondu le 12/29/2017 01:42 PM

Thank you for the perfect five star survey on your recent service trip to our dealership.

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé

MA
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Marty A.
O'Fallon, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/28/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
completely satisfied with the sevice, and respect from all at hyundai.
I am always completely satisfied with the service that I get for my 2013 Hyundai accent, everyone there is so very nice , and supportive, thank you all at Hyundai, and have a very happy, prosperous , and blessed new year 2018.
Recommandé
Brad D. de St. Charles Hyundai a répondu le 12/29/2017 01:37 PM

Thank you for the perfect five star survey on your recent service trip to our dealership.

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé

MB
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Maxie B.
Chesterfield, MO
2015 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/26/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
My car.
I have had my Santa Fe Sport for three years (impossible) and have had nothing but excellent service and great car from the men in the service department.. Thanks for all you do thehelp your customers..
Recommandé
Brad D. de St. Charles Hyundai a répondu le 12/27/2017 06:00 AM

Thank you for the five star survey on your recent service trip to our dealership.

Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé

Client vérifié
Chesterfield, MO
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/26/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service department
Service personnel seem competent and helpful. In all the years I've taken my vehicle to St Charles Hyundai I have never had to return for a correction. Service is done in a timely manner and correctly.
Recommandé
Brad D. de St. Charles Hyundai a répondu le 12/27/2017 06:01 AM

Thank you for the five star survey on your recent service trip to our dealership.

Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé

RH
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Ronald H.
Lake Saint Louis, MO
2018 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/26/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Hyundai devotee
After owning a 2015 Genesis 5.0, I was looking for something a litter easier to get in and out of due to a SCI. I had 0 complaints about my Genesis, so Hyundai made the list of brands with a CUV (new or used) I was interested in (including Mazda, Infiniti, Lexus and Audi). I found the Sport Ultimate AWD that I wanted to look at, and to my shock, it was actually on the lot in stock. Typically, it seems like dealers do a terrible job at keeping website inventory current.

For the price, you couldn't beat what the 2018 Sport had to offer in its fully loaded trim. Concerns about long-term quality and cost of ownership further steered me away from other brands. The things I had grown to love about my Genesis, made me immediately love the Sport. Hyundai had the tech down in terms of speed, ease of use and functionality. Even something like Bluelink that I swore I'd never pay for on my Genesis, became something I really don't want to live without.

The entire purchase process was largely without hassle. Jason Landholt, who happened to sell me the Genesis, was great to work with again. I was just in for my first oil change, and everything went smoothly as would be expected. Hopefully, like my old Genesis, I won't be needing anything other than routine maintenance.

With a bit over 4,000 miles on my Sport (including a trip to Florida), this CUV has been flawless. Thanks to St. Charles Hyundai for everything. We'll be back for a G90 for my wife in a few years!
Recommandé
Brad D. de St. Charles Hyundai a répondu le 12/27/2017 06:01 AM

Thank you for the very positive five star survey since your recent first maintenance with our dealership. Glad we can make everything easy for you and your new Hyundai.

Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.