AUSTIN WISNIOWICZ

Hi, Diane! 

Thank you for your continued patronage! It truly means so much to all of us here at Van Horn Hyundai! Especially the service center! We are so happy to see you had a great visit when you were recently in with your 2020 Hyundai Elantra! We truly strive for an exceptional experience every time you are here! We really care about you and your Hyundai and keeping you both safely on the road for years to come! 

Thank you for taking the time to return our survey with a perfect 5 Star score! It means so much to all of us here at Van Horn Hyundai of Fond du Lac! Especially the service center! 

As always, thank you for choosing us and we look forward to seeing you next time!


Kind regards, 

Hi, Renee! 

We can't thank you enough for the stellar review and kind words! We are so happy to see you had a great visit when you were recently in with your 2018 Hyundai Kona! We truly strive for an exceptional experience every time you are here! We really do care about you and your Hyundai and keeping you both safely on the road for years to come! 

Thank you for taking the time to return our survey with a perfect 5 Star score! It means so much to all of us here at Van Horn Hyundai of Fond du Lac! Especially the service center! 

As always, thank you for choosing us and we look forward to seeing you next time!

Kind regards,

Hi, Nancy! 

Your kind words mean so much to us here at Van Horn Hyundai Service! It is always a pleasure to see you both! We know that every great experience starts with a great staff, and we are so lucky to have such an amazing team here! We are so thankful for your continued patronage in our service and sales departments and look forward to helping you maintain your vehicles for years to come! 

As always, we look forward to seeing you next time! 


Kind regards, 

Hi, Debra! 

We know a great experience starts with a great staff! Our biggest thanks for the kind feedback and for taking the time to return our survey with a perfect 5 Star score! We are so happy to see you had a great visit when you were recently in with your 2020 Hyundai Santa Fe! We truly strive for exceptional experiences every time you visit us! We are here to help keep your vehicle in tip-top shape and safely on the road for years to come! 

As always, thank you for choosing us and we look forward to seeing you next time! 

Hello,

Thank you for taking the time to speak with me about the collision error issue with your vehicle.  Although it has been intermittent, I am glad you will be bringing back in for our technicians to reinspect; and hopefully get some resolution.  Rest assured, not only is your safety, but complete satisfaction is my highest priority.  I am sorry this has taken longer than usual to repair, however sometimes intermittent concerns are difficult to repair immediately.

See you tomorrow,

Kevin Geldreich - Service Manager
920-924-0000

Hello,

Thank you for taking the time to speak with me today about your concerns with the Palisade.  I will contact you as we agreed when we have another Palisade to compare with.  In addition we will readdress the headrest concern as well.  Again, thank you for your time today.  I am looking forward to getting these issues resolved.

Kevin Geldreich 
Service Manager
920-924-0000

Hello Tracy,

Thank you for allowing me the time today to go over your vehicle and finally compare with another like model Palisade. Hopefully, the headrest procedure will work to your satisfaction.  Please let me know if there is anything I can assist with in the future.  Have a great day!

Kevin Geldreich - Service Manager

Hello Tracy,

Thank you for the re-score and I am glad we have resolved a portion of your initial issues.  Please keep me posted on the headrest situation.  

Kevin Geldreich - Service manager

Hi, Cynthia! 

Wow! Thank you for the kind words and fantastic review! Your positive feedback means the world to our service team here at Van Horn Hyundai of Fond du Lac! We truly pride ourselves on fantastic customer service, matched with fast appointments, great amenities, and an overall experience that exceeds all expectations! And sincerely appreciate you going the extra mile to choose us! 

As always, thank you for your valued business, and we look forward to seeing you next time! 



Kind regards, 

Hi, Nancy! 

Thank you for the outstanding review! Your positive feedback means the world to our service team here at Van Horn Hyundai of Fond du Lac! We truly pride ourselves on fantastic customer service, matched with honesty and integrity, and an overall experience that exceeds all expectations! 

Your continued patronage is appreciated more than you know and as always, we will look forward to seeing you and your 2020 Hyundai Santa Fe next time! 


Kind regards, 

Hello Dale,

Thank you for taking the time to speak with Austin this morning.  We appreciate your understanding as it relates to the scoring of our surveys.  I have reached out to our business development center regarding your difficulty scheduling your appointment.  Hopefully, the scheduling issues have been resolved moving forward.

Have a great day,

Kevin Geldreich - Service Manager

Hello Roger,

Thanks for speaking with Austin today about the survey.  I am resending another survey and I am glad we were able to get the vibration convern repaired.

Have a great day!

Kevin Geldreich - Service manager

Hello! 

We are always here to help! It was our pleasure to help take care of this concern for your Santa Fe Sport! We love helping our Van Horn family stay safe out on the road!

We can't thank you enough for your wonderful feedback and for taking the time to return our survey! It truly means a lot to all of us here at Van Horn Hyundai of Fond du Lac! Especially the Service Center! 

As always, we thank you for your valued business and look forward to seeing you next time! 


Kind regards, 

Hi, Mary! 

We are so lucky to have such loyal customers like you as part of our Van Horn family! Thank you for choosing us! And thank you for taking the time to return our survey! It is very appreciated by all of us here at Van Horn Hyundai of Fond du Lac! Especially the service center!

We are so happy to see you had a 5 Star visit when you were recently in for service! We truly do strive for exceptional experiences every time you are here! It was a pleasure to see you and your 2015 Hyundai Santa Fe! 

As always, thank you for your valued business and we look forward to seeing you next time! 

Kind regards,

Hi, Theresa! 

We are so to be able to offer fast and accommodating scheduling to our Van Horn guests!

It was a pleasure to see you and your Hyundai! We are so happy to see you had a 5 Star visit when you were recently in for service! We truly do strive for exceptional experiences every time you are here!

Thank you for taking the time to return our survey! It is very appreciated by all of us here at Van Horn Hyundai of Fond du Lac! Especially the service center! As always, thank you for your valued business and we look forward to seeing you next time! 


Kind regards, 

Hello! 

Thank you for taking the time to return our survey! It is very appreciated by all of us here at Van Horn Hyundai of Fond du Lac! Especially the service center! 

It was a pleasure to see you and your Hyundai! We are so happy to see you had a 5 Star visit when you were recently in for service! We truly do strive for exceptional experiences every time you are here!

As always, thank you for your valued business and we look forward to seeing you next time! 

Kind regards,