Thanks to Derek and Shavam and Shay and James and manager Chris for a great experience buying a new H
ighlander! All were incredibly friendly and helpful. I have been taking my 2012 RAV4 there for service for ten years and plan to continue my service there for my new car. I have had great experiences with the service team and now the sales team. Highly recommend!!
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Everyone here was extremely helpful and happy, lots of fun to be had in general. Awesome prices and e
ven better looking cars! Can't wait to get my first drive in my new care done!
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Having a problem with a certified pre-owned car that you purchased just a week earlier can be very di
scouraging and unsettling. The Service Department was very friendly and understanding. They took the time to make sure they thoroughly diagnosed the problem of a broken ring. They also kept us in formed as to the progress as to the repairs. We feel that Lee Johnson Chevrolet did an outstanding job of not only providing great customer service, but also doing an excellent job of doing the repairs to our vehicle.
We are very satisfied in the certified pre-owned Chevy Cruze we purchased from Lee Johnson Mazda, but are more confident of the vehicle we purchased after the repairs were done
Kudos to the Lee Johnson Family,
Hank and Sue Gulden
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great customer hospitality, all the stuff but specially Mariana solano.
i was looking for mi first new car, i was heard a lot of positive and negative comments about dealers
, so i went to honda burien and the person who help me was Mariana s. she was very nice and patience with me. she answers all my questions and she make me feel comfortable with my new car first experience.
honestly shes have great customer hospitality.
I will recommend to friends.
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When it comes to old fashioned customer service, and going the extra mile this is THE dealership that
goes above and beyond that standard. They offer the type of customer service my grandfather said existed in his day and was far and few these days. I had the absolute pleasure of working with Shelby and Galen. These two individuals were wonderful and helpful with my situation, they went above and beyond any expectation I've ever had for a car dealership. Galen asked me question on what I was comfortable price wise, and what I wanted to be driving. I wasn't optimistic of the chances of success as I had fallen short at other dealerships, but Galen and his amazing team at Buick GMC of Bellevue pulled off this feat as if no big deal. I was astonished at the level of dedication the whole staff puts in to make sure the customer feels as comfortable as possible, there was no attempting to sway me to a different vehicle just to make a sale. They ensured that the sale they made ensured the customers happiness was at the core of that sale. (In which Shelby was a fountain of information on everything related to buying cars. There were many many many things that she educated my wife and I on when it comes to the nitty gritty of car sales and buying, which I am grateful for as purchasing vehicles is quite the dive sometimes). Even when some issues occurred after the sale (which the staff stayed late to work with me, which is absolutely phenomenal and well above the highest expectation.) Galen and his colleges put the issues at the front most urgency and did everything within their powers to once again make sure I was taken care of. I can not give enough praise for the level of professionalism, and customer service I experienced at Buick GMC of Bellevue. I will more then happily tell people of the type of care this dealership has for its customers and the above and beyond services they posses!!! 10/10
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