Khing Ly is above and beyond when it comes to managing and coordinating the great service I've had ov
er the years at Magic. My AC died recently and while trying to repair it they discovered other problems that were keeping the AC from working consistently. Khing did everything he could to get the problem diagnosed properly, parts ordered correctly and the problem fixed as soon as possible. He even went as far as to use his personal vehicle for measurement comparisons to mine to help with the diagnosis.
I've gone to Magic for years for servicing, they've changed a lot over those years but Khing has remained committed to providing quality and timely service each and every time I bring my Tundra in.
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Their process was so easy. Brandon was the manager working the deal from the start. He connected me
with Dave who was amazing to work with. I only spent about 50 mins buying the vehicle which is faster than I have ever had. Just an overall great experience. My next vehicles will be with Acura of Lynnwood.
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Thank you so much for your professional service every time. You guys have been providing great servic
es since 2008 when I brought my first Audi in. I'm counting on you guys!
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We have bought our CRV from Christie Chang recently, she is super
professional and patient. She went over every single detail regarding to the vehicles and all options before we made our decision to order. While we were waiting for our car to arrive, she also always kept us posted and being very responsive. She made the buying process completely stress free and went above and beyond to help us on anything we need even after the sale was made. This was absolutely the best car purchase experience I have ever had.
If you are looking for a car, come and see Christie Chang!
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Doug's is paranoiid about money, service is excellent
My car was photographed on my arrival.
The car was broken down: the serpentine belt was broken, no b
attery charging.
Thus, I got service without an appointment.
No complaint about the service, it was the payment that made me mad.
I chose 3% charge for credit card payment
but I was made to sign a blank piece of paper, without any explanation.
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This past weekend we drove from the Tri-Cities to Shorline to pick up our KIA Sportage lease vehicle.
We worked the deal via text with salesman Bryce. When we arrived, there were no, I mean ZERO, surprises or bait and switches. Everything was exactly as agreed upon and the team (including management and financial and of course the salesman) worked with expediency. We can honestly say that this team provided the best leasing experience we have had and we have leased/purchased at least 25 cars.
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I want the customers of Chuck Olson Chevrolet and the probable future customers to know that it’s ser
vice department has the best and price employees!
I had the privilege to meet with the service department manager Mr.James Gessey , a very kind, helpful and a professional man!
James, personally took interest in the problems my van had and went extra mile to fix the problems.
Thank you James,appreciate it!
Have a wonderful day!
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Everyone here was extremely helpful and happy, lots of fun to be had in general. Awesome prices and e
ven better looking cars! Can't wait to get my first drive in my new care done!
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