The sales and support staff tried hard to please me during my Genesis purchase. They were profession
al, knowledgeable devoted to making my entry into Genesis land a pleasant experience.
Thank you
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I had an exceptional experience with Genesis! From start to finish, the service was professional, fri
endly, and incredibly efficient. I felt everyone went above and beyond. All were knowledgeable, attentive, and clearly take pride in their jobs.
What impressed me most was their commitment to quality and their ability to make the entire process smooth and stress-free. It’s rare to find a place that consistently exceeds expectations!
I wholeheartedly recommend them to anyone looking for top-tier service and an experience that genuinely stands out. Thank you, Mat, Eric, and Ray, for all your time!
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Love my 2022 Genesis G70. I traded in my 2019 G70. This is My second Genesis, The process of purchasi
ng the 2022 was very easy and Everyone at Freehold Genesis was a pleasure dealing with
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My first Genesis purchase and I couldn’t be happier! Besides the fact that the GV80 is amazing, the s
ervice I received during the buying process was excellent. I live in NY and purchased from York PA because they went above and beyond to find the exact vehicle I was looking for. For an out of state transaction, the paperwork was easier than purchasing locally. They handled everything and I literally had a sign and drive experience. Highly recommend this dealership!
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I had my first service today on my 2023 G80 and it was first class. Not only did they service my car
but they also detailed it. There service matches the first class buying experience.
I have had three other automobiles from luxury brands and this was by far my best service experience.
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The dealership has a welcoming environment. My sales people [Ed & Clarence] were delightful, knowledg
eable, enjoyable to work with — and very helpful. The finance manager was also a pleasure to work with. And, special kudos to Kimberly, Customer Service Manager, for her attentiveness and genuine commitment to taking great care of the dealership’s customers.
I love my Genesis G70. Much appreciation to the team for putting me behind the wheel of this beautiful new ride!
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As always I am greeted at the door with a smile. I know that valet service is available but the in p
erson experience is so gratifying that unless i am pressed for time I like to take it in in person. All my questions answered, the car maintained, cleaned and best of all I KNOW all was done professionally, safely, and that all boxes were checked. All the staff run like a well oiled machine. I really couldn't be more satisfied! Thank you Genesis of New Port Richey
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If I could give more than 5 stars, I would. My experience at Genesis of North Charleston was truly ex
ceptional—on a level I didn’t even expect from a car dealership. My wife was the one purchasing the vehicle, and from the very first conversation, Justin Boese, the Sales Manager, made it clear that she was going to be taken care of. And he didn’t just follow through—he and his team went above and beyond every step of the way.
Justin personally made sure everything was handled with care, precision, and class. He wasn’t trying to “sell” us—he was focused on creating a premium, stress-free buying experience. It felt more like working with a concierge service than a dealership.
His lead salesperson, Patrick, was incredible. He was knowledgeable, never pushy, and took his time walking my wife through everything. He made sure she felt heard and understood and gave honest, helpful answers to every question we had. You could tell he actually cared, and that made a big difference.
Cameron, the finance manager, was another standout. The finance office is usually where things get complicated or uncomfortable, but not here. Cameron broke everything down clearly, was transparent with every number, and made the entire process smooth, efficient, and surprisingly enjoyable.
What really stood out to me was how personal and elevated the whole experience felt. They didn’t just sell us a car—they made it feel like we were joining something. They paid attention to the small stuff, treated us with total respect, and delivered something that actually felt like a luxury car experience.
I’ve bought a lot of cars over the years, but this team set a new bar. If you’re anywhere near Charleston and you’re even thinking about buying a Genesis, stop what you’re doing and go see Justin and his crew at Genesis of North Charleston. You won’t regret it.
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