This is the 2nd time we have had DD do a repair on my Superduty. Very good experience with the shop.
Larry and the receptionist were very nice.
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We got a quote to get our transmission and timing belt done by them and they gave us a clear quote br
eaking down every aspect of the repair. They ran into some issues with our vehicle as it was the first time doing it on that specific vehicle and it ended up taking longer than what they had originally quoted but they honored the quoted price and were very upfront with us as to the delays. They did fantastic work and got it done as quick as they could without compromising a quality job. Will be returning customers!
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We have been using Sneller’s for years . Their prices and service are unbeatable. Fast, honest, and r
eliable. I wouldn’t think of going anywhere else!
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I was towed to Integrity from Crater Lake due to a misdiagnosis by ME. I arrived at about 2am and the
y got me in as soon as they opened. The tech diagnosed the problem and had it fixed THAT DAY! I had the oil changed also and, the tech pointed out a leak in my front Diff. We discussed it thoroughly and I decided to continue on my road trip. I got to the CA line and discovered the leak had grown... I made the decision to drive back to Integrity. That was a decision I DO NOT regret. I arrived and they were closing soon but Sam told me they would get me in first thing in the am... Unfortunately, the diff was not salvageable so we had to find a replacement... After much discussion, it was decided that new Napa axles that were made for a lifted 4Runner would be a good idea. They found a used diff which was unable to be delivered for several days... I had nothing to do so i offered to go get it with the loaner that they were kind enough to let me use while I was awaiting the repair to be completed. I went and got the replacement diff and he had it in the same day and allowed me to continue on my trip.
Keep in mind, I am from IN. I was in a "worst-case scenario" when I arrived the second time. I was directly in the middle of a 9000 mile trip to 16 states, a dozen National Parks and countless National Forest. I was in a tear drop camper with my dog. I am telling you, I felt as if I was included in every step of the repair, they were MORE than accommodating! Cost was less than I expected, I couldn't have been luckier with where I ended up.
Thank You to all the team and I could only wish to find a more capable, inclusive and friendly group.
AAA+++ experience.
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A-1 was wonderful..people very friendly and accommodating..we were allowed to park our rv 3 nites whi
le repairs were done..electric and water provided...we were invited back anytime just to visit...very nice experience..Joe and Scott kept us updated at all times..repairs were done efficiently and as soon as possible..highly recommended..please say hi to Ms. Harriett for us..
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I was having trouble with my transmission, shifting funny occasionally and setting a trouble code. St
even suggested bringing it in for a diagnosis. The diagnosis confirmed I needed a transmission overhaul which at 160K miles didn't really surprise me.
I want to recognize the technician that checked out my vehicle before hand. He did a complete bumper to bumper check and documented everything on my truck. He made note of the new parts I'd recently replaced and documented what was worn, leaking, burned out or needed attention. I am happy to say he did an awesome job, listed the good and bad and didn't exaggerate or try to "make work" like many shops will do, some I think is intensional and then in some shops its actually caused by inexperience and poor diagnostic skills.
People ask me all the time if I know a good shop/mechanic. Based on my experience I can now say Cordray's!
Oh, yes. My transmission got fixed and its working great......
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