Overall good experience. Friendly and attentive customer service.
The only negative comment that I have is that I was charged a $22 fee for using my credit card. I wa
s not told about that in advance, and I was upset when I saw my receipt. 👎🏼
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They never do unnecessary work. The dealer said my required vehicle needed over $2,000 of work. I cal
led Kathy, and she called them out on their bull crap.
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So nice to have a reliable repair shop in the neighborhood. I can’t say enough good things about the
m……professional, courteous, knowledgeable, and honest. I highly recommend.
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Went in for an oil change, was informed that there were issues with my brakes. I know nothing about c
ars, so Mike invited me into the garage to view first-hand what was going on, and what he and his team look for routinely. That's compassionate customer service!
Granted, this is about a year after someone crashed my car and I asked Mike to put it on his lift to tell me what I needed to restore safe driving. He could have rattled off a littany of work that would have padded the business nicely, but he didn't. He and I worked on a long-term service plan to keep my aging car in good health as long as possible.
I consider Mike a partner in keeping my car in good working order. He has more than adequately held up this arrangement over the years, and I'm grateful for it.
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