Lalo couldn’t pin point the issues. But tried many things. He researched the internet and spoke to ma
ny other mechanics. He went through many test and finally resolved the issues. Was it “magic” or a “miracle” or both! I think it was both and when he called me on Saturday I could tell he knew what the issues were and resolved the problems!
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I cannot recommend this company enough. From start to finish, the entire experience was professional,
honest, and incredibly reassuring. After dealing with a stressful car situation, I was nervous about the repair process, but Dan completely changed that.
Dan was transparent, communicative, and truly trustworthy throughout the entire process. I never had to chase anyone down for updates. He stayed ahead of everything and always kept me informed without me having to ask. Every timeline he gave me was accurate, and he followed through exactly as promised.
What really stood out to me was the consistency and integrity. No runaround, no guessing, no surprises. Just clear communication and quality work. In a situation that could have easily felt overwhelming, Dan made it smooth and manageable.
I’m beyond grateful to have found a team I can actually trust. If you’re looking for a company that stands behind their work and treats you with respect, this is it.
Thank you again, Dan, for taking care of my car and making the whole process stress free.
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Reached out via email with some questions about getting an APR cold air intake installed on my 2022 Q
3. Chris was responsive via email and accurate with pricing. Day of the install again Chris was pleasant to work with and explained the nuances of my particular install. Overall a great experience.
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Performance rotors and pads finally came in from ECS. AUs skilled mechanics did an excellent job with
the install and the car runs like a champ. Shout out to Nick, Raz, and the rest of the crew. Will keep coming back for the top notch service.
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I only trust Dr J with our cars. They are an honest, family run shop. They don't try and overcharge o
r force unnecessary service on you. They are also always honest and realistic about what your options are. Simply put, they are great people who do great work!
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