Luis and the Sausalito crew saved the day after my car unexpectedly overheated. He diagnosed and isol
ated the issue quickly and had me back and running in no time. Great shop.
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I came to the service center with no appointment with concern about my truck not shifting into gears.
I was asked to leave the vehicle and by the end of the day was told what they thought was the potential issue. The following morning I was advised of the issue and the cost of repair. The work was finished a day later - very prompt.
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I had multiple issues with my 2013 Volkswagon GTI at about 150 K They were all taken care of and I a
m pleased with the results despite the fact one repair led to another costing me time and money I am confident with Glen , the mechanic who is really knowledgeable and experienced .
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Scarlett in the parts department is fantastic! Every time I call, she is so cheerful and knowledgeabl
e. I really do appreciate someone with excellent customer service skills. Walnut Creek Cadillac is so lucky to have someone so kind & knowledgeable working with them. I love supporting other local small businesses, like ours. Thank you so much again, Scarlett, for all your help!
Mauricio & staff are over the top providing great communication services affordable..I work late & th
ey have made it convineant for me...they are the best!
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I was sent to UG by a good friend of mine for an estimate on my car and then find out that it had al
ready been there for repairs by my friend. I was so pleased with the work I started taking my truck. Up until then I was going to the dealership for both vehicle's. Several years later I'm still here and very much satisfied with the work I received from Amber and the mechanics. Every time I take my vehicle's there I always get my vehicle's in a timely manner and the price is Always right. I retired and I appreciate the service. I highly recommend.
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Alex is an absolutely excellent mechanic and a genuinely good guy. He knows his stuff, works efficien
tly, and always takes the time to explain things clearly. On top of that, he’s reliable, honest, and easy to talk to—someone you can trust with any repair. I highly recommend Alex to anyone looking for top-notch service and a friendly, professional experience.
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