Compton's Automotive Inc


LL
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LOLITA L.
Mercury Mariner
client vérifiéVérifié Client
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/30/2017
Oil change
Great customer service ever.

AA
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ASHLEY A.
Charlotte, NC
Hyundai Sonata
client vérifiéVérifié Client
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/28/2017
Always great customer service!
I have been a customer of Compton's Automotive for a few years and I am consistently pleased by their customer service and inviting atmosphere. I've yet to meet someone who isn't helpful. I highly recommend!

MN
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MICHAEL N.
Dodge Dakota
client vérifiéVérifié Client
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2017
Routine maintenance reveals needed service
Routine lube job, oil & filter change, and checked alignment due to tire wear. Got the same courteous ride to work, with free cookies, and picked up vehicle after lube job, and oil and filter change. I learned the tire wear may be due to tie rod ends that have simply worn out on this high-mileage vehicle. No hassle or rush to do it now. They'll put together a quote and I can schedule it after the holiday next month. That's much less stressful for me.

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Dan S.
North Carolina
Toyota Camry
client vérifiéVérifié Client
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/22/2017 Catégorie : Service
Dan said they did a good job.

MD
Monica D.
North Carolina
Mitsubishi Galant
client vérifiéVérifié Client
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2017 Catégorie : Service
Monica said they had fresh baked cookies and coffee. She was able to get in and out of service quickly while on her lunch break. They are very nice and she really likes this business. She highly recommends this business for service.

MF
Michael F.
North Carolina
Chevrolet Malibu
client vérifiéVérifié Client
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/13/2017 Catégorie : Service
Michael said he would recommend them.

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Herb B.
North Carolina
Isuzu
client vérifiéVérifié Client
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/13/2017 Catégorie : Service
Herb said the repairs were done in a timely manner and they had good cookies.

KM
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KELLY M.
Mount Holly, NC
Ford Mustang
client vérifiéVérifié Client
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2017
quick service and the most friendly people ever.
Awesome staff

MN
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MICHAEL N.
Dodge Dakota
client vérifiéVérifié Client
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/07/2017
Leaking tire repair
After noticing the right rear tire looked low in the parking lot, I checked the pressure with a tire gage. Seeing the pressure was down to 20 psi, I drove to Compton's Automotive on the way to work. They accepted the job immediately, gave me a free ride to work, and had the vehicle ready for pickup at lunch. The cost was the least expensive service I can recall, and they showed me the hardware that they removed during the repair. As always, very friendly, very professional and great free cookies.

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Mitch R.
North Carolina
Mazda 3
client vérifiéVérifié Client
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/26/2017 Catégorie : Service
Mitch said he was satisfied with the work done at this business. His air conditioning is running fine.

BK
Bryce K.
North Carolina
Dodge Pickup
client vérifiéVérifié Client
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/25/2017 Catégorie : Service
Bryce said it was a positive experience but the final price was quite a bit more than he was quoted. He would have liked some notice in advance.

GB
Gerald B.
North Carolina
Toyota Tacoma
client vérifiéVérifié Client
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2017 Catégorie : Service
Gerald said these are some of the nicest people he has met. They looked at this vehicle and then discussed the problems with him. They looked further into the problem, to make sure they were doing the work correctly. They were thorough.

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Siwar R.
North Carolina
Nissan Altima
client vérifiéVérifié Client
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/19/2017 Catégorie : Service
Siwar said the service was good at this business.

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Lisa T.
North Carolina
Honda Accord
client vérifiéVérifié Client
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2017 Catégorie : Service
Lisa said they did a very good job.

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Brad G.
North Carolina
Hyundai Elantra
client vérifiéVérifié Client
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/12/2017 Catégorie : Service
Brad said the service was good and they didn't have any problems.

KT
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KENNEDY T.
Matthews, NC
Dodge Grand Caravan
client vérifiéVérifié Client
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2017
Service
I am always happy but this time I should change my brakes last time when I do service , but I get advice I will need a break next service which is 05/17 It just start May planing to bring this week but it cost me extra ,routers unexpected experience I am sad .
Thank you

JR
Jack R.
North Carolina
Chevrolet Silverado
client vérifiéVérifié Client
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/05/2017 Catégorie : Service
Jack said Todd did a good job.

KL
Kyle L.
North Carolina
Nissan Altima
client vérifiéVérifié Client
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/02/2017 Catégorie : Service
Kyle said his vehicle has not broken down and this business did a good job.

PM
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Pam M.
Mazda Millenia
client vérifiéVérifié Client
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/28/2017
Very welcoming and professional
Knowledgeable. Friendly. Professional. Great customer skills and great cookies!!!!

LK
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LILY K.
Jeep Liberty
client vérifiéVérifié Client
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
04/26/2017
Overpriced. But most likely know what they are doing
Nice place, nice people and definitely seem knowledgeable of the work they're doing, but was quoted around 2100 for the work I needed when checking with other places it came to be almost 3 times more expensive. Insanity!
Travis C. de Compton's Automotive Inc a répondu le 04/27/2017 08:34 AM

We tried to contact the customer on the pricing because we believe that there must be a misunderstanding on the price and what needs to be done. When we were asked to inspect the cooling system for a leak, we did and found an incrediable amount of rust in the entire cooling system, the radiator was leaking, water pump showed signs of leaking and the thermostat was leaking, the rust colored coolant was everywhere and bad enough where we took pictures of everything, the whole cooling system needed to be flushed out completly along with replacing the coolant hoses. The quote for replacing- Radiator, water pump, thermostat and gasket, upper and lower hoses and heater hoses, along with a radiator cap and oil change and performing a power flush on the engine block, heater core and coolant resevoir was $1243.00 
I really wanted to discuss how we were 3 times higher on these repairs. When we test drove vehicle for alignment concern that the customer was concerned about, we noticed a vibration while braking and therefore inspected the brakes and found front brakes were almost in need of replacement and the rear brakes were at 2mm pad life left, we recommended front and rear brakes should be done now or in the near future, we also quoted out adjusting rear park brake adjustment and brake fluid flush. The quote for front pads and rotors and brake flush was $369.00 and the quote for rear pads and rotors and adjusting rear park brake was $326.00 and a front wheel alighnment at $69.95. We use quality pads and rotors and replace all the brake hardware. We would be more than happy to evaluate an estimate from another reputable shop doing the proper repair. We hope this was a communication issue between us and the customer and would like to perform the proper repair to the vehicle so that they can have a reliable vehicle.

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