Excellent mechanics, up front prices and great customer service!
I had been having issues with my 07 Avalon. I had a mechanic that misdiagnosed the issues and ended
up spending money without fixing the problem. My power steering fluid was leaking bad and my AC stopped working as did my turn signals. I happened to drive by the shop and decided to give them a call.. I spoke with Kirk at the front desk and let him know about the problems. He said to bring the vehicle in and his mechanics would diagnose the issues and get back to me with a quote. He called that same afternoon with a diagnosis and a quote. The work was performed as specified and ready the next day. I was very satisfied with the work performed and the price! Kirk and his mechanics are very professional and provided great customer service. Highly recommend.
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A bad ring on an oil filter was installed. The way I found out is seeing a 5 x5 oil spill covering my
garage floor! Went back the smug guy at the counter, no eye contact handed me a less than half bottle of cleaner and continued on his computer. They installed a new filter and he said, there is no charge. Did I ask? -No. So at the bottom of he receipt is the customer satisfaction that says they want to “ keep” their 5 star rating. I called on a Friday and the gal said maybe by Monday I would get a call back. In 10 min the DM called me back and was apologetic after I related my tale of woe. He sent a super nice kid over to spread kitty litter through the entire mess. Two days later he was back and swept it up and applied more cleaner and washed it all down with a circular machine. It looks fine. He worked on my garage floor at least 2 hours til I was satisfied. The other reviews on this page are not very encouraging but everyone deserves a 2nd chance…?
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This review is for my third visit to express automotive. I called last minute to see if they could ge
t me in for an oil change on my GMC Duramax.
He had a couple of cars before me, promised in 45 min and was done in 30min..
Great guy. He was more appreciative of my return visit than my children having no college debt..
I will be going back to express automotive and happy to support local business.family
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As always Randy was very professional , informative and helpful getting my truck serviced . Althoug
h it was just an oil change , tire rotation and air filter , service is always good.
Thank you
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6132 W Glendale Ave Unit 2
Glendale, AZ 85301-2347
4,8
(30 Avis)
GC
Best Auto Service in Phoenix Area
Honest, dependable, helpful and knowledgeable. I would never take my car anywhere else! I've been tak
ing my car here for 3 years. The prices are more than reasonable and the service is excellent!
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6132 W Glendale Ave Unit 2
Glendale, AZ 85301-2347
4,8
(30 Avis)
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