We have used Fitzgeralds Auto Care Center for many years and trust them with all of our vehicles. The
team is friendly, experienced, and consistently knowledgeable, which shows in the quality of their work and the way they communicate. They explain repairs clearly, stand by their recommendations, and treat customers with respect. After years of dependable service, they remain a shop we trust without hesitation.
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They are the best. Clean shop and friendly. They know what they are doing. Very honest. The only pl
ace to take your car or truck to. Been going their for over 20 years.
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I’ve been taking my car here for years and have only great things to say about the service and care o
ffered. Everyone is so helpful and willing to answer any questions I may have. I wouldn’t take my car anywhere else. Everyone who works there deserves a raise!
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Taylor and Norman are the best, most honest mechanics I've ever encountered. My experience:
Two we
eks ago my check engine light came on. I have an OBD2 scanner so I identified the codes. One was a bit strange, so I called. Taylor graciously took about 10 minutes out of his day to look up the codes and talk to me about the issues I was experiencing. There was a service bulletin out for one of them, so he recommended I go to the dealership for it. Major points for honesty here - he sent my business somewhere else that was better equipped to properly diagnose the issue.
The dealership gave the diagnostic report and quoted me $1800(!) to replace the MAF sensor and throttle body. These aren't difficult to do, so I said no thanks and paid the diagnostics fee, figuring I could do the repair myself. I bought an OEM MAF sensor and some cleaner for the throttle body, but my drill wasn't strong enough to remove the screws holding the throttle body in place.
That's when I brought my car in and spoke to Norman. At this point about 2 weeks had passed since my initial call. He actually remembered when I called Taylor just from overhearing his half of the conversation. I was really impressed by this, these shops can get really busy.
In addition to installing the MAF sensor and cleaning/relearning the throttle body, I also had them do my oil change and tire rotation, and replaced the serpentine belt. I won't say the final bill but they came in more than $1000 lower than the dealership's quote, even including the additional work.
This is actually my second time here, the first was a few years back when I asked for a mechanic's check on two used cars I was considering buying. They warned me off one because of issues with the make and model that had caused a string of recalls. On the other they showed me evidence of an accident/partial suspension rebuild that wasn't on the Carfax report, which I used to negotiate a lower price with the seller. That second car is the same one I brought in this time.
They absolutely have my business for as long as I'm driving.
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