Danny has serviced my vehicle for several years now and I always receive honest, courteous, thoughtfu
l, timely and exemplary service from his team. He always makes time for me, takes care of every detail regarding the service of my car and NEVER suggests unnecessary maintenance. His service is very reasonably priced and he doesn't hit me with any surprise charges. He's the best. In fact, he even stayed open beyond business hours for me to wait in his reception area while I waited on my ride home. Service with a smile, always, and such a kind-hearted businessman. Thank you, Danny!
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Every time I take my car to these guys I'm impressed with their outstanding customer service and thei
r honesty about what is our is not wrong with my car. I refuse to go anywhere else which is why I drive from Sherman Texas for any of my cars repairs or even just an oil change.
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Absolutely love this place. All of the guys there are super friendly and very knowledgeable. They let
me know what services the manufacturer recommends having performed by mileage or time but aren't pushy about services they offer. They take the time to explain why something may need to be done and how they do it. I have always been leery about quick lube places But the fellow hair put my mind at ease. They treat me like a person instead of just someone that they are making money off of. Thank you to everyone who worked here for earning my trust.
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Been going to Dallas European Auto for almost 10 years now. Have serviced all my cars here. Always be
great. If you don’t care of fancy dealership lounges, coffees and lattes, this if your place.
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I cannot speak highly enough of the experience I recently had with Ron and the service department at
Genesis of Plano.
I was navigating a busy day when Ron reached out. He truly met me where I was as a customer. Rather than adding another task to my plate, he proactively coordinated a valet pickup for the following day for a vehicle service. This level of white-glove service turned a task for me into a complete non-issue.
For those who do choose to wait on-site, the dealership itself is masterfully designed. The waiting area has a genuine spa-like quality—it is calm, sophisticated, and incredibly accommodating. It is the perfect environment to stay productive without the usual noise and chaos of a standard service center.
Genesis of Plano clearly understands the value of their clients' time. Ron is a standout professional who goes above and beyond, and the dealership's commitment to excellence is evident in every detail. Highly recommended!
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10, Owen Williams you were fantastic. You had my car assessed, printed me the proposal, and scheduled
me as soon possible! I understand the delay for the approval in the warranty process. I have my car for over two years and 93,000 miles on it! It is almost paid for so hopefully I can drive it for another 100k. When I am ready to buy another car it will only be a Hyundai! They have the best warranty program out there! Thank you Owen for helping me feel safe in my vehicle!
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FANTASTIC! I needed two headlight bulbs changed so I called about new ones being put in. Chino said c
ome in so he could take a look, and ended up changing them out right then and there. I was there less than 15 minutes and got a great deal. WILL BE GOING BACK! WILL BE RECOMMENDING!
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