My '09 Toyota's serpentine belt got dislodged and my water pump failed. Javier picked up when I calle
d the following morning. Upon a tow, he confirmed the frayed belt and explained the need to replace the water pump. He physically pointed out reasons for his diagnosis and gave an estimate quickly.
It was probably my luck that he and Fredy were able to finish the job within hours. They have great reviews and I had good timing. It was pretty much ideal. They were direct, informative, fast, and personable.
The staff, service & cost to do business with Aurora garage is phenomenal. My family has been taking
all our vehicles there for over 40 years. Wouldn’t think of ever going anywhere else!!!
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I’m always satisfied with not only the quality of service at Jakes but with the customer service. He
always goes out of his way to explain in detail my questions and never recommends anything I don’t need. Thanks
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Brian went out of his way to squeeze my car in when my tire was damaged beyond repair. The staff was
kind, caring and made sure that the work would be done in a timely manner. I appreciated the help more than they will ever know.
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