I had an accident that required extensive repairs. One of the main components was on back order which
required a much longer return time than expected, but they stayed in contact with me the entire time and worked with my insurance company to make it go as smoothly as possible for me.
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Called the team to inspect my new vehicle, wasn’t sure if they serviced my make/model. They fit me in
to their already very busy schedule for the next morning and got it taken care of in a few hours. Huge lifesaver since I only had a short return window for the vehicle. Staff was super friendly and covered the seats and floor mats before driving the car. I really appreciated that attention to detail.
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Whistler told me I needed new tires. Multiple family members confirmed. Whistler offered a very comp
etitive price & quality. I’m honestly stunned at the difference so huge THANKS to Whistler for the smoother, safer ride. Whistler also determined cause of check engine light & fixed this problem as well… even tho my truck was only scheduled for tires. My truck runs better than ever!
The folks at Whistler have been awesome & for several years now, they have kept my nearly 30 yr old Expedition running. I’m incredibly grateful for their quality service & willingness to kindly tolerate my obsession to keep my old truck.
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Highly Exceptional Service Experience at Ian’s Auto Service!
I visited Ian’s Auto Service a few weeks ago & spoke with Jamie Adam, Service Manager, about scheduli
ng my Honda Pilot for service.
He was professional, extremely knowledgeable, insightful, listened intently with patience, and was friendly. After our conversation, I was quite comfortable and confident in his expertise. So, I scheduled an appointment.
Today, I took my Pilot to Ian’s for an oil change & a 95-point Inspection to evaluate the overall performance & status of my Pilot from bumper-to-bumper. Zach professionally performed the evaluation. Jamie explained the status clearly in an easy to comprehend manner and provided a fair, upfront estimate. He didn't try to upsell unnecessary services, which I truly appreciated!
I agreed with the proposed Service Plan & Zach performed the needed service work expediently and professionally.
My car runs perfectly! Their attention to detail was amazing. It's rare to find a shop that offers honest advice, great value, and exceptional customer service all in one place. I’m fortunate to have discovered a shop with Stellar Integrity!
They've earned a loyal customer in me. I'll be sharing my experience with family, friends, & colleagues and will recommend they bring their vehicles to Ian’s for service!
Visit their website for more details:
https://iansautoservice.com/
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