Not congested...prompt attention..courteous and professional
Good customer service by explaining everything I needed to know, answered all my questions and was ex
perienced and knowledgeable about the the work that have to be done.
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These gentlemen provided the most high end install & service imaginable!
I had the opportunity to sp
eak to all of the staff at some point, and they were the kindest and most knowledgeable gear heads I have ever met!
Smooth process and high quality is what you get at Insanity Customs.
Appreciate what you did to my Mach 1…she’s a beast and it truly is insane lol!
Cheers!
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I had an accident that required extensive repairs. One of the main components was on back order which
required a much longer return time than expected, but they stayed in contact with me the entire time and worked with my insurance company to make it go as smoothly as possible for me.
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A good friend of mine takes all of his vehicles here and after getting a referral from Express Oil Ch
ange I decided to give them a try. Pricing was reasonable, great communication, and their turnaround time had my car back on the road in a day. Nice to know I've got a new reliable go to for my mechanic.
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Whistler told me I needed new tires. Multiple family members confirmed. Whistler offered a very comp
etitive price & quality. I’m honestly stunned at the difference so huge THANKS to Whistler for the smoother, safer ride. Whistler also determined cause of check engine light & fixed this problem as well… even tho my truck was only scheduled for tires. My truck runs better than ever!
The folks at Whistler have been awesome & for several years now, they have kept my nearly 30 yr old Expedition running. I’m incredibly grateful for their quality service & willingness to kindly tolerate my obsession to keep my old truck.
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WOW! Repeat Service Provides Consistent Highly Exceptional Service at Ian’s Auto Service!
I simply 💞 LOVE 💞 the professional work provided by Ian’s Auto Service!
Well, as with any 'expe
rienced' (older) vehicle with A LOT of miles (nearly 300K), unexpected things will happen . . . 🤷♀️
I was traveling to Claremore & my battery light came on. Gave me cause for pause, but knowing I had my battery replaced only 1-year ago, I continued down the road thinking I'd go into the shop after finishing in Claremore.
About 40 minutes further down the road, multiple codes began appearing on my dashboard, then NO power at all, & coasting at highway speed. Turned on the hazard lights & found a safe place to roll into & park.
Called for Roadside Assistance. Reached out to Jamie Adam & chatted about the situation. He said it was probably a failed alternator. He promptly ordered the part after our call. My vehicle was towed in arriving after office hours.
Jamie was able to squeeze my emergency service request into the already full schedule & Ethan completed the work by installing a new alternator in the morning after my vehicle arrived.
Gratefully, less than 24 hours after my vehicle arrived at Ian's Auto Service, it was fully functional again & I was back on the road! 🎉
A M A Z I N G !!!
As always, Jamie is professional, extremely knowledgeable, insightful, listened intently with patience, and was friendly. He clearly understood the urgency of the situation & provided a prompt & efficient solution at a reasonable price. 🤗 🙏
While my vehicle was in the shop, they also performed a 95-point Inspection to evaluate the overall performance & status of my Pilot from bumper-to-bumper. 🥳
My vehicle is running like a CHAMP once again! I greatly appreciate their attention to detail & professionalism. I will continue to rely on this shop that offers honest advice, great value, stellar integrity, and exceptional customer service. 🤩
Here's their website for more details:
https://iansautoservice.com/
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