I’ve been getting my oil changed at this location for years and have always been satisfied with the s
ervice. Although I don’t always trust it when they change the oil then have me start the engine BEFORE a showing me the dip. But it’s all good.
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My salesman was great. Very responsive to my concerns, especially in light of the chip shortage resul
ting in a vehicle shortage. Different from many dealerships they were not asking for added dealer markup. They sold the Santa Cruz for MSRP. And I did not have to suffer through hours of sitting at a desk while my salesman had to go speak to a manager. Most of the tedious paperwork was done online. Even the finance guy was really good. He listened to me, offered me various options but there was no painful hard sell. I would certainly buy another car from them in the future, maybe an electric Ioniq 6. Worth the 30 minute drive away from the various automobile rows in San Jose, Santa Clara and Fremont, all who wanted a $3,000 to $5,000 mark up.
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After reading the reviews l decided to visit the dealership and prayed to meet with Nimez M. Ann inde
ed l did meet with him ,l told him l wanted to look at the cars and asked if he can help me choose one that would meet my needs, law and behold that's what happened and not only did he choose but also made me leave with the car which he heard earlier mentioned that l will. And Michael in finance made me a great deal, thank you so much and the rest of the team was really fantastic working with me and making a smooth experience, giving a 10/10 best car dealership so far.
Am enjoying my New Ride
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I’ve been going to Bob’s Auto in San Leandro for years and honestly? They’re the definition of “once
you find a good mechanic, you never leave.” Bob and the team are straight-up, no games, no upselling nonsense, no mysterious “urgent” repairs that magically appear. They explain what’s actually going on with your car in normal human language and only fix what truly needs fixing.
Pricing is fair, turnaround is solid, and the work is consistently on point. I’ve brought in different cars over the years and every time it’s the same experience: honest advice, quality repairs, and zero stress. It’s rare to trust a shop this much, but Bob’s Auto has earned it over time.
If you want a local shop that treats you like a real person and not a walking invoice, this is the spot.
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First time customer, service was very good. Gave up front estimate and it was less expensive car run
s much better thanks I will return and recommend there services.
Thanks again
John
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