I have been looking for a reliable auto shop for a long time, and I'm really really glad I found Yama
to auto repair. The guys there are friendly, honest, knowledgeable, and don't appear greedy--i.e. pushing you and talking to replace things you don't need. They take time and talk to you about your car. They went over what was done and explained to you what is needed and what is not. It's their business but they also give out the feeling that they are also trying to help instead of trying to get as much money as they can from you. They sincerely thank you for doing business with them. I mean, maybe it's just me, but I feel their service is far superior than that at the dealer. I'm definitely going to help spread the words. Thanks to Yamato, I'm never going back to use the ridiculous dealer service again!
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My salesman was great. Very responsive to my concerns, especially in light of the chip shortage resul
ting in a vehicle shortage. Different from many dealerships they were not asking for added dealer markup. They sold the Santa Cruz for MSRP. And I did not have to suffer through hours of sitting at a desk while my salesman had to go speak to a manager. Most of the tedious paperwork was done online. Even the finance guy was really good. He listened to me, offered me various options but there was no painful hard sell. I would certainly buy another car from them in the future, maybe an electric Ioniq 6. Worth the 30 minute drive away from the various automobile rows in San Jose, Santa Clara and Fremont, all who wanted a $3,000 to $5,000 mark up.
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After reading the reviews l decided to visit the dealership and prayed to meet with Nimez M. Ann inde
ed l did meet with him ,l told him l wanted to look at the cars and asked if he can help me choose one that would meet my needs, law and behold that's what happened and not only did he choose but also made me leave with the car which he heard earlier mentioned that l will. And Michael in finance made me a great deal, thank you so much and the rest of the team was really fantastic working with me and making a smooth experience, giving a 10/10 best car dealership so far.
Am enjoying my New Ride
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I’ve been getting my oil changed at this location for years and have always been satisfied with the s
ervice. Although I don’t always trust it when they change the oil then have me start the engine BEFORE a showing me the dip. But it’s all good.
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2445 Castro Valley Blvd
Castro Valley, CA 94546-5119
4,9
(2 169 Avis)
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