I returned to Grand Auto to have my Lexus serviced after a hiatus to find that it had been under new
management for the last couple of years. Austin was delightful to interact with and made my experience very positive. His tech was also great at describing a couple of nuanced situations he wanted me to be aware of. Overall, I found the service to be excellent and the price reasonable. I will definitely be coming back!
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I recently had by 2015 Sonata in for its scheduled maintenance and was very pleased with my overall
experience especially my interaction with Jay. I was however frustrated when it came time to pay my bill. I attempted to use my debit card but it was rejected Both when I inserted it into your machine and when your cashier attempted the process. As a result my only option was to use my credit card, which cost me an extra $45. I was frustrated because I had earlier that same day successfully used my debit card and ,after retrieving my car, I had another occasion the same day to successfully use my debit card. My conclusion is that the problem was with your machine not my debit card.
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Great service and fair pricing.. honest trustworthy mechanic named Brandon .. he’s very knowledgeable
and thorough.. would definitely recommend this shop ..
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