I brought my car in to the service dept to check a problem with my AC. My appointment was scheduled
for the following Wednesday but Jeff was able to fit me in. He explained everything about what they would do to fix it. He thought my wait would be 1.5 hrs as they were replacing the oil as well. My car was ready to go earlier than his estimate and it was so nice to have the AC working on such a hot day. Thank you Jeff
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Hyundai Fremont was great...however rest of Hyundai provided terrible service
Hyundai Fremont was great. Nick took care of the paint issue very efficiently once I went to Fremont.
The rest of Hyundai including Hyundai America call center and the case manager (Pamela) assigned and her supervisor was horrendous. San Leandro Hyundai also never followed through after they took the pictures...never submitted it to Hyundai. Stevens Creek Hyundai would also not help. This case took 3+ months to resolve because of complete incompetence elsewhere in the organization. I should've gone to Fremont Hyundai to begin with.
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We recently bought an SUV from Joey at Vision Hyundai in Henrietta. We were greeted with a friendly s
mile and great customer service from the moment we walked in. Joey took the extra time to answer all our questions and have vehicles ready to test drive after we explained what we had in mind. I thought the process was going to be so much more stressful dealing with a car salesman. He was always upfront and honest and gave us everything we asked for.
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David made the service great from start to finish. I feel that it is very important to get things don
e all
at one visit. When you are a working person you need things to go easy. I have to say Saturday are
for a working person. Sometimes your job does not like getting out for service. Plus in this day and
age people have many hats to wear each day.
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Josh Gray and his whole team was fabulous. I previously had some bad experiences! He listened and wen
t above and beyond. Every person I encountered was willing to help and work to get me the best deal possible. Thank you all so much! Feeling blessed from the whole team!
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