Hello Michael,

We apologize for the concerns you have experienced. As much as we'd like to assist, transactions between the dealership and the consumer are strictly between those parties. We're unable to intervene in any sales disputes. We encourage you to work with the dealership's respective department manager or the general manager as they're directly involved and will be in the best position to assist. ^cc 

Hello Diana,

Thank you for sharing your feedback on your 2025 Tucson Hybrid. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc