Michelle at the front desk and Raul the owner gave exceptional customer service. My vehicle had major repairs done. Raul had my truck in and out within a couple hours. Parts needed were delivered the same day! Price was extremely economical! I will definitely be coming back for all my car care needs
CC
Catla C.
Stafford, VA
09/06/2024
10
Excellent company
Michelle at the front desk and Raul the owner gave exceptional customer service. My vehicle had major repairs done. Raul had my truck in and out within a couple hours. Parts needed were delivered the same day! Price was extremely economical! I will definitely be coming back for all my car care needs
I had an auto issue and even though they were extremely busy servicing others they “made” to take care of my car. I believe a technician use his lunch hour to help me out. Whatever the case was I will to go back because you don’t get this type of service from your high repair shops.
Today I only had my oil changed, but I just stopped it off in the morning instead of bringing it in at one for an available appt. It was done by 1:40! No high pressure upsetting, but the mechanic did write notes for three things, two of which the service manager/manager (?) just ignored. He said they were trivial and didn't need attention at this time. He DID tell me about the valve cover gasket which my husband and I are grateful for and expected something like that because even we saw something leaking onto the engine (or something connected) in there.
Always a pleasure.
Ahmed said they are the best. Raul is a nice person very helpful discusses everything they have better prices than any other places and he will recommend them.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.