I had my truck undercoated in 2012 at the Binghamton NY store. every year went back for the inspections to what I was told to keep the warranty going. Every year I complained about the undercoating comming off before the end of winter especially the frame. Finally 2018 they decided my frame needed to be scraped and undercoating reapplied then 2019 again but this time they charged me to do it as the undercoating was comming off again. Last week I got home with truck looked out window and noticed truck was sitting funny went under truck and frame between cab and box was so rusted the frame broke on both sides. I took my trust into the salesmen at the shop that their product was protecting my truck unfortunately it was a expensive mistake. So far I'm being told there is no warranty on my undercoating.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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