Owner Neil Thompson was easy to work with. Scheduled an appointment 3 weeks in advance. Replacement parts were there and work was completed on time. Would recommend.
My 2015 Dodge Caravan engine was stopping when driving slow and eventually stopping when going 50mph! Not good! Error codes were no help in solving the cause. Neil didn't give up. Turned out there was a wiring c cluster with a faulty connection that caused intermittent trouble. Very difficult to located but once found, it was fixed the next day. With all this looking, Neil was able to fix to fix things that needed repair. He's a trooper! And greatly appreciated. Thank you, Neil!
Client vérifié
Ketchikan, AK
Chevrolet Cab & Chassis Silverado
08/16/2025
Vérifié Client
10
Overall great place
Very satisfied with my experience with your pit stop.
great service and great work.
The Pit Stop gave me excellent service in a faster than expected time. Honest, speedy and friendly communication made the experience pleasant. I will return to see Neil with any future auto repair needs.
As always, Neil diagnosed the problem on the day my appointment was scheduled and new the parts were in stock at NAPA. He had it repaired the next day. Excellent service! And greatly appreciated.
I'm a repeat customer, Neil workman ship on repairs made on my 2010 Ford Edge goes beyond what I'm use to. He gives you a time & date for service , and it's done!!! No I'll call when I can fit you in for service. 5 STARS 🌟
Outstanding. The bill was less than quoted-being a tourist they did not have to do that. Much appreciated. Saw owner/technician in a parking lot days later and he approached to make sure everything was OK. Did not have to do that either. I would totally trust this group with my auto needs.
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