Great service appointments are done in a timely manner
Great place to do business with
Client vérifié
Franklin, TN
BMW 128i
02/15/2025
Vérifié Client
10
Oil change
Had a great experience on my visit. Got in and out quickly. Please Ck your records you are showing mileage from old car I traded 2 years ago. Both are 2011 BMW 128s but this one is convertible with 39000 miles not 62000. On another note my MB/ML 350 would not restart today far from home. Called Mike and he walked me through unlocking the ignition after I had suffered an alarm system glitch. Thanks Mike who else would do that on a Saturday.
Always a pleasure dealing with the great folks at Wurster’s! They actually called me today to tell me that my repairs were going to be less than expected because they already had the parts in stock that were bought at a lower price. They could have easily charged more but chose not to! Integrity like this is appreciated and very rare in the auto repair business!
I always trust Wurster's to be an honest business.
LN
LEE N.
Franklin, TN
Mercedes-Benz C230
02/13/2025
Vérifié Client
10
30 Year Old Mercedes
My C230 will be 30 years old in 2026 and the ONLY reason it's still on the road is because of Wursters. The mechanics find ways to help keep my car alive even though you really can't find parts for it anymore. It's a tank, you know? I love it. It was my Dad's car. Great service, great folks and creative fixes (if need be). Hope to make it to 30 - and then I will throw them a big Birthday Party! Five Stars! Thanks guys!
Jennifer said she's been working with them for two and a half years, and they're very honest and very kind. They talk to her straight, and tell her what she needs to do and what she doesn't need to do.
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